New Zealand North Island Explorer Northbound
from $4293
Duration: 12 Days
Explore New Zealand's North Island, from secluded beaches to volcanic craters, on this 12-day tour. Travel from Christchurch to Kaikoura, where you can spot seals on the rugged shoreline. Continue along the coast to Nelson and the cultural capital Wellington, then head inland to mighty Mt Ruapehu and geothermal Rotorua. Finish your trip in Auckland, but not before a few relaxing days spent on the Bay of Islands. An immersion in the incredible landscapes and Maori culture of Te Ika-a-Maui (the Maori term for the North Island) with plenty of free time to explore at your own pace, this trip is perfect for active nature lovers.
  • Be welcomed to Whakarewarewa by the Maori people who have lived there for over 700 years and wonder at the area’s steaming geysers, bubbling mud pits and lakes.
  • Feel the rush of Huka Falls, where a 100-metre-wide river is forced through a narrow volcanic chamber causing a torrent of incredible speed and power.
  • Explore the Abel Tasman National Park independently or on an optional tour, hiking through thick native forest and emerging on deserted sandy beaches.
  • Choose to embark on a full-day trek over the Tongariro Alpine Crossing, hiking past aqua coloured lakes, craters and volcanos.
  • Cruise though the Marlborough Sounds, where the hilly islands were once towering mountains and the channels were once dry valleys before they flooded 10,000 years ago.
  • Wellington: Scenic Cruise through Marlborough Sound across to the North Island
  • Wellington - Te Papa Museum
  • Taupo: Huka Falls
  • Te Puia Thermals
  • Day 1 Location: Christchurch
    Kia ora! Welcome to Christchurch. Your adventure begins with a welcome meeting at 6 pm tonight. Meet your fellow travellers and leader and perhaps head out for dinner to get to know each other better. If you’re thirsty, the city is also overflowing with tiny hole-in-the-wall bars, perfect for slipping into with your small group. Just remember you’ll have an early start tomorrow.
    Day 2 Location: Kaikoura
    Rise and shine for an early 8 am departure from Christchurch. Drive the beautiful coastline to Kaikoura, known for its rich marine life. On arrival you’re free to explore this mountainous coastal town. Two of the most popular activities on offer here are sperm whale watching and swimming with wild dolphins. Chat to your leader about how to book these optional activities. If you prefer to stay dry there are plenty of hikes in the area, either along the coast or into the bush. The Peninsula Walkway offers the best chance of spotting seals among the rocks.
    Day 3 Location: Nelson – Stoke
    Head for Nelson, a picturesque destination in its own right as well as your entry point to the Abel Tasman National Park should you choose to explore. Spend the afternoon exploring the town, which is full of arty shops, galleries and historic buildings.
    Day 4 Location: Nelson – Stoke
    Take a day to explore Nelson with a huge amount of optional activities to choose from. Take a kayak or sailing tour through the waters of Abel Tasman National Park, or maybe a tour of the coves and bush trails. Of course, if you’d prefer to explore on your own, you can buy a ticket on the shuttle and head to the Abel Tasman to explore independently. Whatever you choose, have plenty of space left on your memory card, because the photo opportunities are many.
    Day 5 Location: Wellington
    Take the ferry across the majestic Marlborough Sounds, where rising sea levels filled valleys with water about 10,000 years ago, resulting in picturesque waterways and isolated islands. Cross into the North Island and arrive in Wellington in the afternoon. Enjoy free time to explore the capital, perhaps jumping on the historic cable car to get your bearings. Later, maybe hit the bars with your group and get to know this quirky city a little better.
    Day 6 Location: Mt Ruapehu
    Enjoy a free morning in Wellington. Maybe spend a few hours at the Te Papa Tongarewa (Container of Treasures), the result of two national museums that merged in the late 1990s. If the weather is nice, maybe take a stroll around the colourful Botanic Gardens. After lunch depart Wellington for Tongariro National Park, travelling through the North Island plains. Arrive in the afternoon and settle into your lodge. You’ll have a full day tomorrow to explore on foot, so perhaps take a gentle walk around the area or relax at your accommodation.
    Day 7 Location: Mt Ruapehu
    Today you can choose whether to tackle the Tongariro Alpine Crossing. This full-day (approximately 7-hour) hike is considered one of the best in New Zealand and offers rocky trails, magnificent aquamarine lakes and volcanic steam vents. This approximately 19-kilometre trail through remarkable landscapes is no walk in the park – trekkers need to have a good level of fitness and the track is tough in parts. For those who don’t want to take on this all-day trek, there are plenty of shorter walks and tracks that begin near the accommodation. It’s also possible to book an optional scenic flight to get a bird’s eye view of the area.
    Day 8 Location: Taupo – Rotorua
    Hit the road for Taupo, the North Island’s home of extreme sports. Stop en route at the famous Huka Falls, where the Waikato River is forced to squeeze through a narrow volcanic channel that results in a powerful flow of water. Once in Taupo you’ll have enough time (around three hours) to squeeze in an optional bungy jump or a ride in a speedboat (both subject to availability and extra cost). If you’d prefer, maybe relax on the shores of New Zealand’s largest lake. Continue to Rotorua and the town of Whakarewarewa, where the local Maori population can trace their heritage all the way back to the Polynesians who settled the area in the 14th century. Visit the New Zealand Maori Arts and Crafts Institute and explore the incredible landscape where geysers burst forth and mud pools bubble. Tonight, you have the chance to partake in an optional Maori cultural evening, including a performance and traditional hangi dinner cooked in the geothermal waters.
    Day 9 Location: Rotorua
    Another free day in gorgeous surrounds means you can be as active or restful as you’d like. Maybe head to Dansey Road Scenic Reserve for a tour with kiwi bird experts and a zip-lining adventure through 1000-year-old canopy. You could also do a tour that combine trips to the glow-worm caves of Waitomo and the film set of Hobbiton (where the Shire sections of Lord of the Rings were filmed). If you’re after a relaxing day, perhaps hang back and soak in the thermal pools or mud baths.
    Day 10 Location: Rotorua – Bay of Islands
    Leave Rotorua and drive north towards New Zealand's ‘winterless north’, so called because the weather in this part of the country is comparatively mild. Today will involve lots of time on the road, so be sure to have a book or podcast ready in case you need it. Take this time to organise what you’d like to do in the Bay of islands, as options need to be finalised this morning in order to secure places. Take a look at the optional activities listed tomorrow for an idea of what’s on offer.
    Day 11 Location: Bay of Islands
    Enjoy a whole day to explore the unspoiled Bay of Islands. Some options are a boat trip to the Hole in the Rock, an aptly-named rock tunnel which offers a good chance at spotting dolphins, and a full-day sailing tour around the islands. If you’d prefer to stay on land, the town of Russell offers historic buildings leftover from the its past life as a busy maritime hub in the 1800s. Now a serene holiday destination, Russell was once known as the ‘hellhole of the pacific’ for its abundance of brothels, bars and sailors. In the afternoon, board a boat for a harbour cruise with an included dinner of local food.
    Day 12 Location: Auckland
    Begin the journey south to Auckland, passing beautiful beaches and lush forests. Cross into the city via the Auckland Harbour Bridge, getting spectacular views of the ‘City of Sails’ as you do. Your tour ends on arrival at a central hotel. While we aim to arrive in Auckland in the afternoon, we may arrive as late as 6 pm. For this reason, we advise you not to book any flights out of Auckland before 8 pm.
    Dates
    Prices
    Availability
    Departure Date:
    02DEC2020
    Return Date:
    13DEC2020
    4770NZD
    available
    Departure Date:
    26DEC2020
    Return Date:
    06JAN2021
    4770NZD
    available
    Last modified (date)

    19 Sep 2020

    Trip title

    New Zealand North Island Explorer Northbound

    Trip code

    PTOAU

    Validity

    Validity: 01 Apr 2020 to 03 Apr 2021

    Introduction

    Explore New Zealand's North Island, from secluded beaches to volcanic craters, on this 12-day tour. Travel from Christchurch to Kaikoura, where you can spot seals on the rugged shoreline. Continue along the coast to Nelson and the cultural capital Wellington, then head inland to mighty Mt Ruapehu and geothermal Rotorua. Finish your trip in Auckland, but not before a few relaxing days spent on the Bay of Islands. An immersion in the incredible landscapes and Maori culture of Te Ika-a-Maui (the Maori term for the North Island) with plenty of free time to explore at your own pace, this trip is perfect for active nature lovers.

    Style

    Original

    Themes

    Explorer

    Transport

    Ferry,Van

    Physical Rating

    3

    Joining point

    Breakfree Christchurch

    165 Cashel St

    Christchurch

    Christchurch

    8011

    NEW ZEALAND

    Phone: +64 800 448 891

    Joining point description

    This innovative and stylish hotel has a unique urban feel throughout with the level of integrated technology. Featuring Samsung Smart TV technology with screen mirroring, wireless keyboards and free WiFi This Christchurch accommodation is located in the heart of the CBD near Manchester and Hereford Streets, around 500 metres from ‘Container City’ (Re:START Mall) – the perfect location to stroll to t cafes, restaurants or bars. 24 hour reception, restaurant and bar, business kiosk with wireless printers and Apple computers.

    Joining point instructions

    Regular Metro Red Bus services connect CHC airport to the city centre. Both the Purple Line and the Number 29 buses go via the city centre. You can buy tickets from the driver. Tickets cost $8.50 one way or $15 return. Both buses depart from the northern end of the International Arrivals Hall, between the terminal and the Long Stay car park (exit through Door 9 past the Vodafone counter). A taxi rank is located outside the International Arrivals Hall (exit through door 7). Travel time from the airport to the city centre is approximately 15-20 minutes. Prices vary by taxi company and you are advised to ask before beginning your journey. The standard fare is usually around $45-$65. Your taxi is charged $5.50 to collect or deliver you to Christchurch Airport. Otherwise you can also book a Super Shuttle by visiting the Airport i-SITE team located in the International Arrivals Hall.

    Finish point

    Kiwi International Hotel

    411 Queen Street

    Auckland

    NEW ZEALAND

    Phone: 09 3796487

    Fax: 09 3796496

    Finish point description

    The Kiwi International Hotel is located right in the heart of Auckland City with a 24hr reception and is located very close to the airport bus stop. Facilities include free luggage storage, wireless internet, TV lounge and guest laundry. http://www.kiwihotel.co.nz/

    Finish point instructions

    Taxis are readily available and cost approx 35NZD and take approx 20 minutes to the airport.

    Important information

    1. Tour commences in Christchurch with group meeting on day 1 at 6 pm and finishes in Auckland day 12 at approximately 6 pm. Please consider this when booking flights and extra accommodation. 2. Trip runs in reverse, see tour code PTONU. 3. A single supplement is available to purchase and is valid for each night of the trip.

    Group leader

    All Intrepid group trips are accompanied by one of our group leaders. In New Zealand your group leader is also your driver, taking you from start to finish in a coaster vehicle. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Our crew are chosen for their driving skills, their knowledge of the country, their personality, and of course their leadership abilities. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting - we think it's the best of both worlds.

    Safety

    Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your leader will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.

    https://www.intrepidtravel.com/safety-guidelines

    Communications

    Wireless (wi-fi) is common across accommodation in New Zealand. Some properties may charge a fee for use.  Cafe's and pubs across NZ may have wi-fi for a fee, with those in more tourist area's offering it for free. Shopping centre's, airports and other public spaces offer limited free wi-fi access.   If you are spending longer in New Zealand, it might be a good idea to purchase a local SIM card for data and your mobile device.

    Visas

    PASSPORT You will need a valid passport to travel internationally. As a general rule, most countries require that your passport has a minimum of 6 months validity remaining. Your passport details are required to complete your booking. Please ensure the name on your passport matches the name on your booking and airline tickets exactly and contact us immediately if there are any errors. We recommend taking copies of the main passport pages and other important documents with you as well as leave copies at home with family or friends. VISAS Visas are the responsibility of the individual traveller. Entry requirements can change at any time. It is important that you check your government's foreign travel advisories along with the consular website of the country or countries you are travelling to for the most up to date information specific to your nationality and circumstances. Please be aware that not all visa information found online from other sources may be valid while COVID-19 restrictions are in place. Visas can take several weeks to process, so make sure you research the requirements as soon as you have booked your trip to allow for obtaining any necessary documents as well as the application and processing time. Your booking consultant can advise on a visa processing service or you can apply yourself directly through a consulate. Below you will find general visa advice about the destinations on your trip. Due to constantly evolving COVID-19 requirements and restrictions, please refer to your government's foreign travel advice for most up to date information. Some passport holders are required to request a NZeTA ((New Zealand Electronic Travel Authority) prior to traveling to New Zealand. It's important you check the requirements prior to travel. For the most up to date information on this and all visa requirements, we recommend you contact the New Zealand embassy in your country or visit http://www.immigration.govt.nz

    Why we love it

    Be welcomed to Whakarewarewa by the Maori people who have lived there for over 700 years and wonder at the area’s steaming geysers, bubbling mud pits and lakes.

    Feel the rush of Huka Falls, where a 100-metre-wide river is forced through a narrow volcanic chamber causing a torrent of incredible speed and power.

    Explore the Abel Tasman National Park independently or on an optional tour, hiking through thick native forest and emerging on deserted sandy beaches.

    Choose to embark on a full-day trek over the Tongariro Alpine Crossing, hiking past aqua coloured lakes, craters and volcanos.

    Cruise though the Marlborough Sounds, where the hilly islands were once towering mountains and the channels were once dry valleys before they flooded 10,000 years ago.

    Is this trip right for you

    Accommodation on this trip isn't luxurious but it's comfortable enough for you to relax after a day of adventure. Lots of time allocated for optional activities means freedom and flexibility, but it does require a level of independence. Your leader is always on hand to give advice, point you in the right direction and help you book optional activities. This trip includes time spent travelling in a minivan with your group. Extra space can be tight, and conditions may feel a little cramped. It’s all part of the adventure and a great way to get to know your fellow travellers. Please read the itinerary carefully for travel time estimates.

    Health

    Our trips require a level of independence and physical endurance. Before embarking on one of our trips, it is important to consider your physical and mental health and your suitability for the trip. It is recommended that you consult with your doctor about your current health and the possible implications of doing the trip. We also ask that you advise us of any mental or physical conditions you have and raise any concerns that you, or your travelling companions, may have with us before you travel. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.

    Food and dietary requirements

    While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. On our camping trips we often cook the region's specialities so you don't miss out. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. New Zealand is renowned for its fresh air and clean waters. Fresh food, including dairy (amazing cheese and milk), produce, seafood and meat - especially lamb. From high end restaurants and gastro pubs and cafe's to local restaurants and suburban dairies there is plenty of choice for all budgets. Wine is also done extremely well in NZ and not just sav blanc, but excellent pinot's and cool climate red's. Vegetarians and Vegans are well catered for in New Zealand and most restaurants and cafe's will have a good selection of vegetarian meals. Gluten and Lactose free diets are also well catered for.  Tap water is safe and delicious in cities and towns. Further out of town its best to check with your guide if in doubt. Please bring a reusable bottle and drink tap water where you can. You'll use less plastic, saving both the environment and money. New Zealand has strict laws regarding arriving with fruit and veg into the country. Please pay attention to signs when arriving internationally. Please budget approximately $15 per lunch, and $20 - $40 for each dinner, perhaps a little more if you intend to also enjoy a glass of wine or beer with your meal.

    Money matters

    The currency of New Zealand is the New Zealand dollar (NZD). US$1 = NZ$1.42 (rate current for March 2017). For the latest exchange rate refer to www.oanda.com or check at your local bank or in the newspaper prior to travel. The most convenient and cheapest way to acquire money is via an Automated Teller Machine (ATM). This allows you to draw funds from your personal account at a superior exchange rate. Most ATMs will also give you a cash advance on your credit card but be wary of high fees imposed by banks for this service. Bank fees for these withdrawals can be either a flat rate or a percentage of the amount withdrawn. Check with your bank for information on their international fees. There are ATMs (which accept both Visa and MasterCard) throughout the main stops on our itinerary and these are also accepted by the majority of local service providers. When leaving home don't forget your PIN number and make sure you know the telephone number for cancelling your card if it is stolen. It is a smart idea to take some of your money in travellers' cheques of a major brand in a major currency ($US, GBP, $AUD and EURO are all fine). Travellers' cheques have security advantages although please be aware that the exchange rates may not be favourable and that it is difficult to change travellers' cheques in remote locations, on weekends and public holidays. SPENDING MONEY When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling. In New Zealand, tipping is not expected but for certain things you may wish to for good service. As a guide, tipping applies when you sit down in a restaurant for a meal (10% is a general rule). You may also like to tip for exceptional service such as when we use local guides. When using taxis or buying drinks at a bar, rounding up is acceptable. You may also consider tipping your leader for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline NZ$2-5 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. CONTINGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs.

    What to take

    ESSENTIALS: Layers! New Zealand has relaxed attitudes to standards of dress however there are a few practical considerations. New Zealand has a temperate climate but be prepared for colder temperatures (occasionally snow) even in summer months. Bring a waterproof jacket. The sunshine in New Zealand is harsh and a sunhat and sunglasses are a must. Closed-in shoes will help to protect your feet from cuts and scratches when walking through forest/grass-lands. A pair of jandals is good for the beach/shower. Sun protection - hat, sunscreen, sunglasses Water bottle. We recommend at least 2x 1 litre capacity bottes. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments. RECOMMENDED: A Warm jacket and woollen hat are advisable for the colder months. Check the temperature at your destination before you travel. Personal medical kit. A larger kit will be on hand with your leader, but we recommend you carry items such as mild pain killers, electrolytes, Band-Aids and insect repellent. Camera with spare batteries. OPTIONAL: Sleep sheet. If you are travelling during the hot season you may wish to pack a sleep sheet so you will be comfortable no matter what the weather. Ear plugs A good book, journal and music player for longer drives. LUGGAGE LIMIT: Pack only your bare essentials. Due to limited space and strictly enforced road laws regarding weight limits, Intrepid travellers can carry a maximum of 20 kg. Please limit your luggage to one small to medium sized soft bag or backpack and a small daypack, which can be carried inside the vehicle. Intrepid cannot guarantee to carry overweight or oversized luggage. Please store bulky items at your pre tour accommodation. It may be necessary to freight excess luggage at your own expense. VALUABLES: Please try to avoid bringing unnecessary valuables. It’s also a good idea to purchase a money belt or pouch that is easily hidden. We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary. BATTERIES/POWER: Batteries may be recharged from hotel room wall sockets. Australian devices can be plugged into the wall in NZ. MORE! If you need some further tips for packing, you can always check out our ultimate packing list. https://www.intrepidtravel.com/packing-list

    Climate and seasonal

    The average New Zealand temperature decreases as you travel south. January and February are the warmest months. July is the coldest month of the year. Check the Met Service website for forecasts prior to travel. We don't run trips on the South Island during winter due to potential road closures and poor weather. NZ can experience four seasons in a day, best t obe prepared. Christchurch: Summer Average High – 22c (72F) Average Low – 12c (54F) Autumn Average High – 18c (64F) Average Low – 8c (46F) Spring. Average High – 17c (63F) Average Low – 7c (45F) Auckland: Summer Average High – 24c (75F) Average Low – 16c (61F) Autumn Average High – 20c (68F) Average Low – 13c (55F) Spring. Average High – 19c (66F) Average Low – 14c (67F) FLEXIBLE ITINERARY: Our routes have been carefully chosen to include the best night stops and highlights. However, as road conditions, weather, local restrictions and group input may vary, no two trips will ever be the same. With the help of your tour leader and fellow travellers you may modify certain nightstops and highlights to give a truly unique experience!

    A couple of rules

    Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden. Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking and expect that you’ll abide by the local laws regarding alcohol consumption. The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips. By travelling with us you are agreeing to adhere to these rules. You must at all times comply with the laws, customs, foreign exchange and drug regulations of all countries visited, and you also agree to travel in accordance with our Responsible Travel Guidelines. The decision of the group leader is final on all matters likely to affect the safety or well-being of any traveller or staff member participating in the trip. If you fail to comply with a decision made by a group leader, or interfere with the well-being or mobility of the group, the group leader may direct you to leave the trip immediately, with no right of refund. We may also elect not to carry you on any future trips booked. If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.

    Feedback

    Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

    Emergency contact

    In the case of a genuine crisis or emergency only, Trek Tracks can be reached on Tel: +64 (0) 7 377 8015 or +64 (0) 277678675. For further contact details please use the following page: For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/ While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. Intrepid’s Local Operator: +64 (0) 277678675

    Responsible travel

    Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip leaders, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel

    The Intrepid Foundation

    Help us change thousands of lives by creating meaningful work and supporting skills training in communities around the world. The Intrepid Foundation is the not-for-profit for Intrepid Group. We work with local organisations around the world to improve the livelihoods of vulnerable individuals and communities through sustainable travel experiences. With our travellers’ help, we’ve contributed more than AU $6 million to over 100 community organisations since 2002. Did you know that tourism is one of the biggest contributors to the global economy, making up 1 out of every 10 jobs? That’s why we support local projects that create meaningful jobs and give people the skills they need to work in the destinations we take you to. And it’s why we exist – to make it easy for travellers to give back to the communities and places they’ve been in an effective and meaningful way. Intrepid Group covers all administration costs, every cent goes directly to the projects. Donating is simple and secure. Please ask your leader for information about the projects we support through The Intrepid Foundation or visit our website: http://www.theintrepidfoundation.org/

    Accommodation notes

    Our accommodation in New Zealand are a mix of Motels, Hotels, Ski lodges and backpacker lodges which have a friendly festive atmosphere and good facilities. All bedding is included.  Accommodation is on a twin share basis, and single travellers are paired with someone of the same sex. On rare occasions there may be triple rooms. Single supplement room upgrades can be requested at the time of booking. Accommodation is on a twin share basis, and single travellers are paired with someone of the same sex. On rare occasions there may be triple rooms. Single supplement room upgrades can be requested at the time of booking.

    Transport notes

    You will be travelling in a coaster vehicle specially designed for local conditions.

    Travel insurance

    Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your leader. If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. Travellers who reside within the European Union or Switzerland receive basic international health insurance, so travel insurance is not mandatory under European Union Law. However, as this does not cover situations such as emergency rescues, private health care, or repatriation to their home country, comprehensive travel insurance is strongly recommended. European Union or Swiss travellers who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting. For assistance with travel insurance or other services, please visit the link below: https://www.intrepidtravel.com/booking-resources/our-services Australians travelling to New Zealand are eligible for publicly funded health care whilst in New Zealand. This medical care generally covers emergency treatment and is free. Please note that Intrepid travellers still require comprehensive travel insurance to cover against emergency repatriation, personal liability, cancellation, curtailment and loss of luggage and personal effects.

    Your fellow travellers

    As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SOLO TRAVELLERS This is the beauty of our style of travel: many of our travellers join because they are travelling solo and want to meet and share experiences with like-minded people. As a solo traveller, you will be paired up with another traveller of the same gender as per your passport information. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will on a single room basis. If you’re not comfortable sharing a room with someone of the same gender, you also have the choice to pay for a single supplement (available on the majority of our trips). If you don’t identify with the gender assigned on your passport, please let us know at time of booking and we’ll arrange the rooming configuration accordingly. Some of our itineraries have accommodation booked on an open gender, multi-share basis and where applicable this will be specified in our Essential Trip Information.

    Itinerary disclaimer

    ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, or other factors, further changes may be necessary to your itinerary once in-country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any such changes once on tour. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested in the Group Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

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