- Embark on a cycling excursion to Ojos del Caburga, a set of waterfalls in Chile surrounded by lush forest.
- Get close to Argentina's beyond epic Perito Moreno Glacier. At five-kilometres wide and 30-kilometres long, it must be seen to be believed.
- Spend a day hiking through Patagonia’s pristine Lake District, immersed in evergreen forest and passing gorgeous waterways until your reach your mountain lodge accommodation.
- Hike the two most popular trails in El Chalten – Laguna de los Tres and Laguna Torre – plus enjoy a free day to explore independently.
- Stay in eco-tourism hub Pucon, where you can choose to get active among volcanoes, kayak rushing rivers or even relax in natural hot springs.
27 Mar 2020
Validity: 01 Jan 2020 to 31 Dec 2020
Explore Patagonia, land of sharp granite peaks, glaciers and perfect blue lakes, on a tour bought to you by Lonely Planet and Intrepid. Spend 14-day exploring this outdoor playground, beginning in the Chilean capital of Santiago and ending in cosmopolitan Buenos Aires. We know that travellers who love the great outdoors also love their freedom, so we’ve designed an itinerary that combines group hikes and excursions with plenty of free time to strike out on your own. Witness the power of the Perito Moreno Glacier, hike through the Bariloche and the Lake District, and work up your appetite for empanadas and wine.
Lonely Planet Experience,Walking & Trekking
Plane,local bus,private vehicle
We recommend that you undertake regular aerobic exercise in the months before you travel, particularly if you are not in the habit of regular exercise. Doing mountain walks or climbing long staircases with a pack is good preparation. Walking, jogging, swimming or riding a bike are all good ways to increase your aerobic fitness, which will allow you to enjoy the trekking to its fullest.
Happy House Hostel
Phone: +56 (2)26884849
A 6-minute walk from Los Héroes metro station, this casual hostel in an elegant stone building is also an 11-minute walk from the Palacio de La Moneda presidential palace and 3 km from the Museo Nacional de Bellas Artes. Amenities include a guest kitchen, a bar and a TV lounge, as well as multiple vibrant common rooms. There's also a pool table, plus table tennis and foosball. A garden with an outdoor pool has wooden terraces, sunloungers and BBQs.
Taxis are readily available from outside the airport. A taxi fare to your hotel will cost approx. US$50. Alternatively there is the CentroPuerto bus which takes about 40 minutes and costs approximately US$5. The bus drops off at Los Heroes bus terminal, from where it is about a 20 minute walk to the hostel, or you can catch the metro to Santa Ana or Cumming for a shorter walk. Another bus, Tur Bus, runs from the airport to the Tur Bus terminal near Moneda metro station. It also takes about 40 minutes and costs about US$5. From Moneda it is about a 20 minute walk to the hostel, or catch the metro from Moneda to Santa Ana or Cumming.
For trips departing on the following dates, use this joining point.
14 Nov 2020 (GGSJ201114), 26 Dec 2020 (GGSJ201226), 09 Jan 2021 (GGSJ210109), 13 Feb 2021 (GGSJ210213), 13 Mar 2021 (GGSJ210313)
Guardia Vieja 285
Phone: +562 2516111
562 Nogaro Buenos Aires
Av. Julio A. Roca 562
Phone: +54 1143310091
Hotel 562 Nogaro is located in central Buenos Aires, next to the city hall, to the May Square and many other tourist destinations. The rooms offered by this charming hotel are elegantly designed and equipped with cable TV, minibar, free internet connection and other amenities. The hotel also features 24 hours room service, a gym and a tour desk, as well as a business center, where computers with internet access are provided. Hotel staffs speak Portuguese, Spanish and English.
PASSPORT DETAILS REQUIRED Full passport details are required at the time of booking in order to purchase Entrance fees to certain sites. Additionally on certain trips it's needed to book bus, train or flight tickets. Delays to provide this information may result in booking fees or changes to your itinerary. PERITO MORENO GLACIER - MINI TREK Please note the maximum age limit for this activity is 65yrs old. AIRPORT TRANSFERS – SANTIAGO (SCL) AIRPORT If you have booked a transfer with us and have arrived on an international flight, please ensure you go to Gate 4 regardless of which gate you exit from. Our drivers will be waiting at Gate 4 with an Intrepid sign displaying your name. If you are having trouble locating the driver, please call the emergency number listed on your Essential Trip Information. LATE BOOKINGS: Bookings within 45 days from departure may incur in late booking airline fees. If applicable, this will be informed at the time of booking. DOMESTIC FLIGHTS: This trip includes a domestic flight. Argentina is particularly strict on excess baggage and usually enforces a maximum allowance of 15Kg for check in luggage.
All Intrepid group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders. Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.
MONEY WITHDRAWAL: In order to avoid fraud and theft, it is advisable that you withdraw money from ATMs located inside banks or guarded shops during business hours only.
TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD: Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware!
SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts.
LIFE JACKETS: While life jackets are generally available on water craft, there may be occasions where they are not provided and child size life jackets are not always readily available. If travelling with children and this safety issue concerns you we will be able to advise alternative methods of transport (where available) for you to travel to the next destination. You can choose to travel independently for this leg of the journey. This would be at your own expense.
FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.
WhatsApp is a popular way to communicate in Latin America. We recommended downloading WhatsApp prior to departure to communicate with by text with your leader and group members during the tour. Once downloaded, please validate your phone number before leaving home as you will not be able to do this once you arrive, unless you have international roaming enabled. Connections for making phone calls through WhatsApp are not reliable, so please do not use this app to make calls to our emergency phone line.
If you receive an immigration card upon entry, please ensure you keep this safe as it may be requested at point of exit. For further information regarding country entry and exit fees, please refer to the 'Money Matters' section of this document. ARGENTINA: Americans, Australian, Belgians, British, Canadians, Dutch, Germans, New Zealanders and South Africans do not currently require a visa for Argentina. For all other nationalities please reconfirm your visa or entry requirements with the Argentinean consulate in your home country. CHILE: Americans, Australian, Belgians, British, Canadians, Dutch, Germans, New Zealanders and South Africans do not currently require a visa for Chile. For all other nationalities please reconfirm your visa or entry requirements with the Chilean consulate in your home country. Reciprocity tax for some passport holders: If you are entering Chile at Santiago International Airport, Australians are required to pay a reciprocity fee (US$117 payable in USD$ or credit card only). The fee does not apply to travellers arriving at other airports or entering the country via land borders.
Embark on a cycling excursion to Ojos del Caburga, a set of waterfalls in Chile surrounded by lush forest.
Get close to Argentina's beyond epic Perito Moreno Glacier. At five-kilometres wide and 30-kilometres long, it must be seen to be believed.
Spend a day hiking through Patagonia’s pristine Lake District, immersed in evergreen forest and passing gorgeous waterways until your reach your mountain lodge accommodation.
Hike the two most popular trails in El Chalten – Laguna de los Tres and Laguna Torre – plus enjoy a free day to explore independently.
Stay in eco-tourism hub Pucon, where you can choose to get active among volcanoes, kayak rushing rivers or even relax in natural hot springs.
In order to see as much as possible, this tour involves a few long days of travel on the road. Weather in Patagonia can be wild, so it's important to prepare for all elements. Rain, wind and extreme cold are all part of the adventure. A good level of fitness is required to complete the multiple treks included on this trip. See the 'Physical Rating' section of the Essential Trip Information for more detail.
All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements as they may not easily be obtained at the locations on this trip. Please ensure that you are adequately prepared. MOSQUITO-BORNE ILLNESSES: Some regions of Central & South America can experience outbreaks of dengue fever.There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn. If you have a fever or feel unwell, please let your leader know right away. Protect yourself against mosquito-borne illnesses such as malaria by taking measures to avoid insect bites. ZIKA VIRUS: There have been reports of transmission of the mosquito-borne Zika virus in this region and we advise all travellers to protect themselves from mosquito bites. Given possible transmission of the disease to unborn babies, and taking a very cautious approach, we recommend all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip. YELLOW FEVER A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home. It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting. DENGUE FEVER: Dengue Fever is common in Latin America and can occur throughout the year. Argentina, Bolivia, Uruguay, Brazil and parts of Mexico are currently suffering from a serious outbreak. This virus is transmitted by mosquitoes. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn.
While travelling with us you'll experience the vast array of wonderful food available in this region. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat dinner together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. DIETARY REQUIREMENTS Please let us know your diet requirements before your trip starts. Generally speaking, in bigger cities/towns vegetarians can expect a reasonable range of vegetarian venues and/or vegetarian options within tourist restaurant menus. However, vegetarianism is not the norm in this part of the world so options can be limited when eating at homestays, small local restaurants, street stalls, markets, etc. More restrictive diet requirements (vegans, coeliac, gluten intolerance, fructose intolerance, lactose intolerance etc.) can also be accommodated along this trip but you should expect a lesser variety than what you can expect at home. We recommend that, if possible, to bring your own supply of snacks with you. For those on strict Kosher or Halal diets we understand your dietary requirements are important, however, sometimes due to cultural and language differences these are not always easy to convey when you are travelling. Your guide will do their best to assist you in translating your needs when eating out, but please be aware that these diets are almost unheard of in much of the continent and the best they may be able to accommodate is no pork and shellfish. If this will be a concern for you you may need to consider opting for vegetarian or vegan meals for the included meals in your itinerary. We recommend researching kosher or halal options in your destination country prior to travel to see if you are able to buy snacks once there, otherwise consider bringing some from home. While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. On our camping trips we often cook the region's specialities so you don't miss out. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
When it comes to money matters on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like drinks, shopping, optional activities, tipping and laundry. It’s always better to bring a little more than you think you’ll need. Also make sure you’ve read your trip details thoroughly so you know what’s included in the trip price and what isn’t. This should make budgeting a little easier. You’ll find this info in the Inclusions section of your Essential Trip Information (that’s this document). The recommended amounts are listed in USD for the relatability of universal travellers, however the local currency is needed in the countries you are visiting. CONTINGENCY FUNDS: We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to the equivalent of an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved. MEALS NOT INCLUDED: For this trip we recommend between USD 25 to 50 per day. How do we work this out? Breakfast - If breakfast is not included, you can expect to pay between USD5 to USD10 at a local café. Lunch - If you are happy with a quick snack on the go, you may get away with as little as USD5 to USD10 for a set menu at a local eatery or a sandwich and a drink at a café. On the other hand, a lunch meal at a more tourist restaurant can cost between USD10 to USD15. Dinner - At dinner time, your leader will normally recommend restaurants where you can safely try the local specialties of the region. Expect meals to cost between USD12 to USD25 for a main. These are indicative prices only. If you are in a tight budget, are happy to eat just local food and are not afraid of an upset tummy every now and then, you can eat cheaper than this. If you want to try just the finest food at the finest restaurants, then you can expect meals to cost as much as in western countries. CREDIT CARDS & ATMs: ATMs are widely available in major towns and cities across Latin America. Credit cards are generally available in tourist shops and restaurants. Visa and Mastercard are generally preferred over American Express, Diners, etc. Smaller venues take cash only. Check with your bank before departure that your card is accepted in the countries you are travelling to and what their fees and charges are. Also ensure your bank is aware of your travel plans as - suspecting fraud - they may cancel your cards after the first few international transactions. Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country) and it can be as low as the equivalent to USD100 per day. If bringing over cash, please note USD100 bills with serial number CB or BE and any other USD bills that are old, torn, written or stamped on will not be accepted by local banks. DEPARTURE TAX: In most countries you must pay an airport departure tax. Nowadays, these departure taxes are added into the cost of your airline tickets and paid for at the time of purchase. Unless mentioned below, no airport departure tax has to be paid during this trip. Chile currency information: The official currency of Chile is the Chilean Peso (CLP). Argentina currency information: The unit of currency in Argentina is the Argentinean peso (ARS). TIPPING: Gratuities aren’t compulsory on your trip, but they can make a big difference to locals employed in the tourism industry. We suggest carrying small notes of local currency around as you go. It’ll make tipping easier. Usually around USD5 – USD10 a day to cover tips is fine, but your leader might raise the idea of a group tip kitty. Each traveller contributes an equal amount to the pool, and your leader can pay the tips as you go. Tipping Guide: To give you a bit of guidance, we’ve put together the following tipping notes. The recommended tipping amounts are listed in USD for the relatability of universal travellers. These are just suggestions, based on feedback from past travellers and our staff on the ground. - Restaurants: Local markets and basic restaurants - round your bill up to the nearest USD1. More up-market restaurants we suggest 10% to 15% of your bill. - Local guides: There might be times during the trip where you’ll have a specialist local guide alongside your trip leader. We suggest tipping these guides about USD2 – USD3 per day. - Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We suggest USD1-USD2 per day for drivers. - Your Tour Leader: You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline USD2-USD4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
On this particular trip we recommend taking a bag that can easily be lifted off the ground. You may find it difficult to do so with a suitcase on wheels. Therefore we recommend bringing a backpack. Alternatively you may want to consider a backpack with wheels and a handle, sometimes known as a Hybrid backpack. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take in/out of accommodation and perhaps even walk distances of up to 500 metres with it. Generally speaking, we recommend you pack as lightly as possible. You'll also need a day pack/bag for activities and day trips. In terms of weight, airlines generally allow a maximum of 20kg for check in luggage. However, Argentina is particularly strict on excess baggage and usually enforces a maximum allowance of 15Kg for check in luggage. Other than the items and clothing you always need on a trip, below we have listed packing suggestions specific for this trip:
Most travellers prefer to take a small to medium wheeled suitcase, which is a great size for the packing capacity in our private vehicles. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take in/out of accommodation and perhaps even walk short distances. Generally speaking, we recommend you pack as lightly as possible. You'll also need a day pack/bag for activities and day trips. In terms of weight, airlines generally allow a maximum of 20kg for check in luggage. Other than the items and clothing you always need on a trip, below we have listed packing suggestions specific for this trip: RECOMMENDED: - Soft and/or hard copies of all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the hard copies separate from the originals. While not valid, a copy makes it very much easier to obtain replacements if necessary - Water bottle. We recommend at least a 1.5 litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments - Electrical adapter plug (view www.kropla.com) - Personal medical kit. Your guide will carry a large kit but we recommend you carry items such as mild pain killers, electrolytes and bandaids. - Watch/Alarm clock or phone that can be used for both OPTIONAL: - Ear plugs to guard against a potential snoring room-mate VALUABLES: Please try to avoid bringing unnecessary valuables, and use your hotel safe. It’s also a good idea to purchase a money belt or pouch that is easily hidden. LAUNDRY Laundry is available at many hotels and towns during this trip, although you might need to wait for a two-night stop in order to make sure you get it back in time. While laundry at hotels is usually charged by the item, laundromats usually charge by the kilo, which is generally inexpensive (about USD 2 per kilo) ESSENTIAL: - Closed-in shoes will help to protect your feet from cuts and scratches when walking through cities as well as bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings - Sun protection - hat, sunscreen, sunglasses. - Day Pack - A day bag that has easy access to water bottles (external side pockets) or a day pack with a built in hydration bladder. This bag only needs to be large enough to hold the few things you need during the day (hat, water, camera, snacks, rain jacket etc) - Waterproof, well worn-in walking boots - Good quality, comfortable footwear is essential. Whatever you wear on your feet the most important thing is comfort. It is vital to ensure your boots are well worn in and lightweight. Ankle support and waterproofing is recommended but if you already have something comfortable with good grip on rocks then don’t go rushing out to buy new boots – you are better off with your well-worn in pair! - Walking clothing - Its best to bring clothes that can be layered so you can adjust layers according to the weather which is ever-changing in the Falklands. Please ensure this includes a waterproof jacket and pants. -Thermal underwear - Thermal wear is highly recommended, being light, warm and will keep you warm at night. -Basic personal toiletries
ESSENTIAL: - Closed-in shoes will help to protect your feet from cuts and scratches when walking through cities as well as bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings - Sun protection - hat, sunscreen, sunglasses
On our Patagonia trips it is best to take a backpack rather than a standard suitcase. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take in/out of accommodation and walk short distances. Generally speaking, we recommend you pack as lightly as possible. We recommend keeping luggage to 15kgs or under due to luggage restrictions within Argentina in particular. You'll also need a day pack/bag for activities and day trips. Other than the items and clothing you always need on a trip, below we have listed packing suggestions specific for this trip: RECOMMENDED: - Soft and/or hard copies of all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the hard copies separate from the originals. While not valid, a copy makes it very much easier to obtain replacements if necessary - Water bottle - We recommend at least a 1.5 litre capacity (or 2 smaller bottles). The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments - Electrical adapter plug (view www.kropla.com) - Personal medical kit. Your guide will carry a large kit but we recommend you carry items such as mild pain killers, electrolytes and band-aids. - Insect repellent - Watch/Alarm clock or phone that can be used for both - Head torch or Standard Torch/ flash-light (Very Important) and spare batteries. - Day Pack - A day bag that has easy access to water bottles (external side pockets) or a day pack with a built in hydration bladder. This bag only needs to be large enough to hold the few things you need during the day (hat, water, camera, snacks, rain jacket etc) - Waterproof, well worn-in walking boots - Good quality, comfortable footwear is essential. Whatever you wear on your feet the most important thing is comfort. It is vital to ensure your boots are well worn in and lightweight. Ankle support and waterproofing is recommended but if you already have something comfortable with good grip on rocks then don’t go rushing out to buy new boots – you are better off with your well-worn in pair! - Walking clothing - Its best to bring clothes that can be layered so you can adjust layers according to the weather which is ever-changing in Patagonia. Please ensure this includes a waterproof jacket and pants. -Thermal underwear - Thermal wear is highly recommended, being light, warm and will keep you warm at night. -Towel (for showers) and basic personal toiletries OPTIONAL: - Ear plugs to guard against a potential snoring room-mate - Phrase book -Thongs/Jandals or Flip flops for the campsite showers VALUABLES: Please try to avoid bringing unnecessary valuables, and use your hotel safe. It’s also a good idea to purchase a money belt or pouch that is easily hidden. LAUNDRY Laundry tends to be more expensive than other parts of South America in this part of the world. It's best to wait for a two-night stop in order to make sure you get it back in time. Please expect to pay anywhere from ARS150 to ARS350 (USD10 - USD25) for a 2kg bag.
SLEEPING BAGS: Sleeping bags are not provided on this trip so please bring your own. Alternatively you can hire it locally for approximately $5 USD per person, per day. A thermarest/ inflatable camping mattress and small pillow are provided on this trip but feel free to bring along your own if you prefer to increase your comfort.
Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden. Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption. The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips. By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund. If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.
After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what we could be doing better. It allows us to make improvements for future travellers. http://www.intrepidtravel.com/feedback/
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete. BOOKING ENQUIRIES / ISSUES For general enquiries or questions about your booking, please contact your agent or adventure specialist, or visit us at: http://www.intrepidtravel.com/au/contact-us CRISES AND EMERGENCIES In the case of a genuine crisis or emergency please contact our local ground representative on the number below (remember to drop the +xx country code if you are calling from within the country): While in Chile and Argentina contact: +56 9 7964 8594 While in Uruguay or Brazil contact: +55 2 199618 2018 Alternatively, the operations office located in Peru +51 99605 5559 (PEAK DMC South America) While in Chile or Argentina contact: +54 9 11 5348 8823 Intrepid's Local Office: +55 21 996182018, +54 911 5348 8823
Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable and giving back to the places we travel. All our trip leaders, suppliers and staff are trained on these principles, and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel http://www.intrepidtravel.com/ourtrips/rt/responsibletraveller Latin Americans can be very conscious of appearance so try to be casual but conservative in your dress. Outside of beach areas halter tops and very short shorts should not be worn. When visiting churches or religious sites shoulders and knees should be covered.
Help us change thousands of lives by creating meaningful work and supporting skills training in communities around the world. The Intrepid Foundation is the not-for-profit for Intrepid Group. We work with local organisations around the world to improve the livelihoods of vulnerable individuals and communities through sustainable travel experiences. With our travellers’ help, we’ve contributed more than AU $6 million to over 100 community organisations since 2002. Did you know that tourism is one of the biggest contributors to the global economy, making up 1 out of every 10 jobs? That’s why we support local projects that create meaningful jobs and give people the skills they need to work in the destinations we take you to. And it’s why we exist – to make it easy for travellers to give back to the communities and places they’ve been in an effective and meaningful way. Intrepid Group covers all administration costs, every cent goes directly to the projects. Donating is simple and secure. Please ask your leader for information about the projects we support through The Intrepid Foundation or visit our website: http://www.theintrepidfoundation.org/ Organisations and projects currently supported by The Intrepid Foundation in Chile include: * Torres del paine Legacy Fund The Torres del Paine Legacy Fund helps preserve, support and celebrate the Torres del Paine National Park and its surrounding communities. https://www.theintrepidfoundation.org/torres-del-paine-legacy-fund
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances. Throughout the trip we request that our lodgings prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader. If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country. http://www.intrepidtravel.com/insurance.php
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SINGLE TRAVELLERS: Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Essential Trip Information. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
ITINERARY CHANGES: Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour. OPTIONAL ACTIVITIES: A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and may be on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.
Hotel (10 nights),Mountain refuge (2 nights),Overnight bus (1 night)