04 Jul 2023

Rwanda Gorilla Naming Ceremony & Uganda

YGSUS

Validity: 01 Jan 2023 to 31 Dec 2024

Encounter the culture, history and wildlife of Rwanda and Uganda on a 9-day adventure that’s as moving as it is fun. Take part in an incredibly important gorilla naming ceremony in the name of conservation in Musanze, look out for big-ticket wildlife on game drives in Queen Elizabeth National Park, search for mountain gorillas in Bwindi National Park, meet a Gorilla Doctor in Kisoro, and learn about Rwanda’s devastating history in Kigali. The experiences you’ll have on this adventure will stick with you for a lifetime.

Original

Festivals and Events,Wildlife

4WD vehicles

3

You'll need to be fit enough to trek to the location of your family of mountain gorillas. This may involve up to 5 hours of walking up and down hills, in hot and humid conditions and through tropical (and at times thick) foliage. There may be mud underfoot which will make the trekking slippery. You'll be expected to carry your own personal needs for this trek including water and a rain jacket as well as your camera equipment. For the remainder of the safari, you do not need any real fitness besides the ability to get in and out of the safari vehicles. The step up into the overland truck, while not overly high, can become tiring, as can the constant setting and packing up of camp. You need to judge yourself to be physically fit enough to haul yourself up and down at least 8-10 times a day. Please also note that the roads, particularly in Kenya, are in quite poor condition and you may experience a fair amount of bouncing around.

The Nest Kimi

23 KG676

Kigali

Kigali

RWANDA

The Nest Kimi is a small boutique guesthouse located in the heart of Kigali's Kimihurura neighbourhood. Facilities include a shared lounge, garden, terrace, 24hr reception, free laundry, and free WiFi throughout the property. Rooms are equipped with a desk, ensuite bathroom with shower.

The Nest Kimi Hotel is located 6kms from Kigali International Airport. Taxis are sparse in Kigali, so you may not be able to hail one upon your arrival. A private arrival transfer is available for pre-booking through Intrepid. Please speak to your booking agent for more information. If you have pre-booked an arrival transfer, please ensure you have provided Intrepid with your arrival flight details at least 15 days before the departure of your Intrepid trip. On arrival, please look out for our representative holding a board with your name at the arrival terminal. If you have any problems locating your driver, please contact our local East Africa office - PEAK East Africa - in Nairobi on +254 733 523 813

The Nest Kimi

23 KG676

Kigali

Kigali

RWANDA

The Nest Kimi is a small boutique guesthouse located in the heart of Kigali's Kimihurura neighbourhood. Facilities include a shared lounge, garden, terrace, 24hr reception, free laundry, and free WiFi throughout the property. Rooms are equipped with a desk, ensuite bathroom with shower.

Private departure transfers are available for pre-booking through Intrepid. Please speak to your booking agent for more information. If you have pre-booked a departure transfer, please ensure you have provided Intrepid with your departure flight details at least 15 days before the departure of your Intrepid trip. Please ask your group leader to confirm your pick-up time.

1. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement applies to all nights of your trip and is subject to availability. Please speak to your booking agent for further information. 2.This trip finishes upon arrival in Kigali on Day 9. Please do not book any flights until after 3pm in the afternoon. 3. This trip requires a higher non-refundable deposit (AUD1000, USD1000, EUR800, NZD1250, GBP650, CAD1000, ZAR8000, CHF900) in order to secure the included gorilla permit. Please note that we need to confirm availability of a gorilla permit if you are booking within 45 days of departure. The additional deposit paid at time of booking will be credited to the final balance of your booking.

All group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders. Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.

Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trip. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field: www.intrepidtravel.com/safety-guidelines

FIRE PRECAUTIONS Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms. BALCONIES Some hotel balconies don't meet western standards in terms of the width of the balcony fence being narrower than 10cm. TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware! SEAT BELTS Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts. PICK POCKETING & PERSONAL SAFETY While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking at night and encourage you to walk in groups and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing. WATER SAFETY Please take care when taking part in any activities in the ocean, river or open water, where waves and currents can be unpredictable. It's expected that anyone taking part in water activities is able to swim and have experience in open water. All swimmers should seek local advice before entering the water. TRAVEL ADVICE & TRAVEL INSURANCE We recommend that you check your government's advice in relation to the areas you will be visiting for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers.

BILHARZIA Bilharzia is a parasitical disease which is usually spread by swimming in contaminated water. It can be assumed that the infection is present, to a greater or lesser extent, in almost all water sources, but most especially in shallow reedy waters in the vicinity of villages. Although the adult parasites do not themselves cause a great deal of harm, after about 4-6 weeks they start to lay eggs, which triggers an intense but usually ineffective immune response, the symptoms of which can include fever, cough, abdominal pain, and an itchy skin complaint known as safari itch. After a while the symptoms settle down and the patient is left with a sense of feeling tired all the time.

PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS Many countries require a visa and obtaining the correct visa is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. Entry requirements can change and are different depending on your nationality. Please refer to your government's foreign travel advisories, the consular websites for the countries you’re travelling to and those you may transit through. Always follow visa advice from official websites; not all visa information found online may be valid. You can also head to Intrepid’s Entry & Health requirement page to get the latest information on travel documents and visa requirements, plus local government COVID-19 vaccination and quarantine policies: https://www.intrepidtravel.com/au/visa-health-requirements EAST AFRICA TOURIST VISA The East Africa Tourist Visa allows for travel between Kenya, Uganda & Rwanda with the same multiple entry visa. The East Africa Tourist Visa is a multiple entry visa and is valid for 90 days. The visa costs USD100 and is the best option for passengers travelling to all 3 of the countries. Please note that Uganda immigration won’t be able to process the East Africa Tourist Visa efficiently so this will cause delay at land border crossing, potentially for hours depending on the volume of crossing. If you're visiting Kenya and Uganda only, and arriving into Kenya via Nairobi Airport and crossing into Uganda by land, we recommend applying for online E-visa for both Kenya and Uganda. See below for further details. If beginning your trip in Rwanda, you can apply through the Rwanda Online Visa Application System. Under "Type of Visa" select "East Africa Tourist Visa." RWANDA: Visas are required for entry into Rwanda by all nationalities. Some nationalities are eligible for visa on arrival. The visa costs approximately USD30. For nationalities that need to be obtain a visa online in advance. The visa application process can be found at www.migration.gov.rw. The visa takes approximately 2-5 days to process. You must have a copy of this visa with you to present upon arrival. Supporting documentation may also be required - the embassy will contact you if they require these. If you are asked to provide a contact in Rwanda, on your visa form or on arrival, please use the hotel details below: Five Volcanoes Boutique Hotel Ruhengeri, Rwanda +250 739 373 971 UGANDA VISA & COVID-19 ENTRY REQUIREMENT E-Visa The E-Visa can be obtained at https://visas.immigration.go.ug/. You will be required to upload a clear copy of your current passport, Yellow Fever vaccination certificate and a passport photo. We recommend applying for E-visa for your trip and allowing sufficient time to get the visa before departure. If you need a letter of invitation or hotel confirmation for visa application, please contact your booking agent. Arriving by Land (visa on arrival): If arriving into Uganda by land it is possible to obtain a visa on arrival and pay in cash. However we don’t recommend this as this could change without notice, especially when the government tries to minimize in person processing during Covid time. If you do choose to get visa on arrival, the cost is USD$50 cash. (Please note, Uganda only accepts USD bills dated 2006 or newer and in excellent condition). For the latest update of what is required in order to enter Uganda, please check your government's foreign travel advisory or contact the embassy for more information.

With gorilla permits included in the price of the trip, seek out the rare mountain gorilla on a trek through Uganda's steamy forests and spend an unforgettable hour in their presence.

Experience one of the world’s most important celebrations of conservation success; a naming ceremony for the baby gorillas born in Rwanda's Volcanoes National Park over the past year.

Discover the diverse wildlife of Queen Elizabeth National Park on exciting game drives, and an optional boat cruise around the lake, and learn how human-wildlife conflict is being tackled with anti-crop raiding techniques.

Spend one night in beautiful Gisenyi on the north shore of Lake Kivu. Take a boat cruise around the lake spotting birdlife and visiting some of the small islands.

Be joined by a field veterinarian from The Gorilla Doctors for an exclusive fireside chat at our lodge, knowing that a proportion of your trip cost goes back to supporting the important work they do.

Tracking gorillas in the dense forest can sometimes be wet, muddy and uncomfortable. The terrain is by no means easy either, so it can be pretty strenuous and often humid. But the sheer thrill in coming across a habituated group of gorillas, dominated by a great male silverback, more than outweighs any difficulty. You need to be prepared and fit enough to walk up to 4 hours - up and down hill. A top tip is to pack some gardening gloves to assist in any up-hill climbs. You may also want to check out Gorillas & East Africa Safari if you have more time to explore in East Africa.

GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the opinion of our group leader or local guide any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. COVID-19 The safety and wellbeing of our travellers, leaders, crew, staff, and suppliers continues to remain our highest priority as we travel. You can read more about how we will keep you safe on our trips, including our COVID-19 Health & Safety Guidelines here: https://www.intrepidtravel.com/safe-travels VACCINATION POLICY From 1 January 2023, Intrepid will no longer require travellers to provide proof of vaccination against COVID-19 for this trip. However, we continue to strongly recommend that all travellers get vaccinated to protect themselves and others. Specific proof of testing or vaccination may still be required by your destination or airline. Please ensure you check travel and entry requirements carefully. For more information, including a detailed FAQ about this policy, please visit https://www.intrepidtravel.com/covid19. HEALTH SCREENING If you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. From 1 January 2023, Intrepid will no longer require travellers to complete a self-screening health form at the group meeting for this trip. If you are displaying any COVID-19 symptoms or have any health concerns during the trip, we will follow the advice of local health authorities to determine whether medical assistance, isolation or further action is required. Travellers who test positive while taking part in an Intrepid trip will need to leave the group for a minimum of five days and may only rejoin the group if presenting as asymptomatic – our team will assist them in arranging a place to self-isolate and any onward journey. It's quite possible that the destination country may have different or more strict protocols than your home country regarding COVID-19. This may include hotel or hospital quarantine or quarantine for the group. Please check your government's travel advice or contact the closest embassies to find out the details. We ask all travellers to continue to monitor their health throughout their travels and report any relevant symptoms to their tour leader. YELLOW FEVER: A valid international certificate of vaccination against Yellow Fever is required in many countries if you are arriving from a country with risk of yellow fever (eg. Kenya). You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home. It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting. DRINKING WATER As a rule we recommend you don't drink tap water, even in hotels, as it may contain much higher levels of different minerals than the water you are used to at home. For local people this is not a problem as their bodies are used to this and can cope, but for visitors drinking the tap water can result in illness. Generally this isn't serious, an upset stomach being the only symptom, but it's enough to spoil a day or two of your holiday. Many hotels and lodges provide safe drinking water, while bottled water is another alternative. Water consumption should be about two litres a day. Rehydration salts, motion sickness tablets, and diarrhoea blockers are available from many pharmacies.

Hotels and your group leader will endeavour to cater for specific dietary requirements where possible, and vegetarianism and gluten intolerance will be catered for in most instances, however your diet may be limited more than you are used to. Please notify your sales consultant at the time of booking of any dietary requirements plus your group leader in your group meeting at the start of the trip.

When it comes to money matters on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities, tipping and laundry. It’s always better to bring a little more than you think you’ll need. Also make sure you’ve read your trip details thoroughly so you know what’s included in the trip price and what isn’t. This should make budgeting a little easier. You’ll find this info in the Inclusions section of your Essential Trip Information (that’s this document). Please note: all recommendations for additional costs, tipping etc. are in USD. You will need to convert these into the relevant local currency. MEALS NOT INCLUDED For lunches not included, a budget of USD10 to USD15 per meal will be more than sufficient. For dinners not included, your leader will normally recommend options and restaurants where you can safely try the local specialties of the region. Expect meals to cost between USD12 to USD25 for a main. These are indicative prices only. If you are in a tight budget or are happy to try local food, you can eat cheaper than this. If you want to try just the finest food at the finest restaurants, then you can expect meals to cost as much as in western countries. TIPPING Gratuities aren’t compulsory on your trip, but they can make a big difference to locals employed in the tourism industry. If you are happy with the services provided, a tip is an appropriate way to thank them. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. A budget of around USD7 to USD14 per traveler, per day is typically sufficient to cover all tipping expenses. TIPPING GUIDE To give you a bit of guidance, we’ve put together the following tipping notes. These are just suggestions, based on feedback from past travellers and our staff on the ground. - Your crew (including leaders, drivers and cooks where applicable) – The amount is entirely a personal preference; however as a guideline USD2 to USD4 per staff member, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. - Local guides – Throughout your trip you may at times have a local guide in addition to your leader. We suggest around USD2 per person, per day for local guides. - Basic restaurants – When checking the bill, if there’s an addition of 10% service charge, there’s no requirement for tipping. Otherwise, 10% of the total bill amount is appropriate. TIPPING KITTY Over the years we have found that many of our travellers find the need for tipping to be both tiresome and embarrassing, especially if they don't have the correct small change. To overcome this, your leader might raise the idea of a group tipping kitty. At your group meeting, your tour leader may discuss the idea of running this kitty, whereby everybody contributes an equal amount and then your tour leader pays the tips as you go. The leader will keep a running record of all monies spent (except restaurant tips). The record can be checked at any time and any money remaining at the end of the tour returned to group members. This kitty does not include tips for your leader and crew. EMERGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you bring an extra USD500 for emergencies (e.g. natural disasters or civil unrest). Sometimes these things necessitate last minute changes to our itineraries, and we can’t guarantee there won’t be some extra costs involved. CREDIT CARDS, ATMS AND MONEY EXCHANGE: Credit cards are generally accepted in tourist shops and some restaurants across Africa. Visa and Mastercard are generally preferred over American Express, Diners, etc. Smaller venues take cash only. Foreign currency is easily changed at exchange bureaus and they generally offer the best rates. With ATMs being increasingly available in the many major towns and cities and even some campsites, credit or debit cards are a convenient way to access money. Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country) and it can be as low as the equivalent to USD100 per day. Throughout Africa, cards with the Visa logo are most readily recognised, although MasterCard is also accepted in most places. A charge is made for each international transaction - please check with your bank how much this fee will be. Check with your bank before leaving home that your card can be used as a debit card in Africa. You may also want to notify your bank that you are visiting Africa as it's not unknown for banks to freeze cards which show sudden transactions in other countries. If you're on a multi-country tour, your tour leader will be able to give you an approximate idea of how much money you may need for your stay in each country. PLEASE NOTE: Many businesses and banks in Africa, especially East Africa, do not accept US dollar notes older than 2006. If you are bringing USD, we strongly recommend large bills in good condition, 2006 series onwards only. Any old or damaged notes may not be accepted. COMMISSIONS Unfortunately, commissions in exchange for recommending particular shops or restaurants are an ingrained part of the tourism industry. Rather than turning a blind eye, we’ve tried to legitimise the practise with a centralised fund. Moneys are collected from recommended and fully vetted suppliers and funnelled back into our business. This keeps the trip cost low (for us and for you) and makes sure you only get the best experiences. If you’re unhappy with any places your leader recommends, or feel the quality of the trip is being compromised in any way, please let us know in your feedback.

We recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage, and walk with it for short distances. Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips. Below are some ideas and helpful tips on what you specifically need for this trip. ESSENTIALS: - Walking/trekking shoes for your trek to see the mountain gorillas - Lightweight clothing. You will need to bring a mixture of lightweight clothing, some warm items for the evenings, and long shirts and pants for protection against mosquitoes in the malaria areas. Clothes should be easy to wash and dry. Some people like to take jeans for evenings out but they can be tough to dry and should not be used for trekking. Avoid nylon and other synthetics, which can be very uncomfortable in hot weather. Ex-military or military style clothing and equipment is not recommended. - Sun protection - hat, sunscreen, sunglasses - Insect repellent. RECOMMENDED: - Waterproof/windproof jacket is a good idea for wet days, and early morning or evening game activities when it can be cool. - Personal medical kit. Your guide will carry a large kit but we recommend you carry items such as mild pain killers, electrolytes and bandaids. - Water bottle. We recommend at least a 1 litre capacity. Our vehicle have large tanks of treated water for refills. - Camera with good zoom OPTIONAL: - Ear plugs to guard against a snoring room-mate - A good book, a journal or smart phone with music (and a power bank) - Binoculars LUGGAGE LIMIT: Please keep your luggage to a minimum. One small soft-sided bag plus a day pack (no more than 15-20kgs in total per person) is essential. As your trip is beginning and ending at the same location, excess luggage can be stored at your arrival/departure hotel and can be collected after your trip. VALUABLES: Please try to avoid bringing unnecessary valuables, and use your hotel safe to store the bulk of your money & passport. It’s also a good idea to purchase a money belt or pouch that is easily hidden. We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary. BATTERIES/POWER: We recommend that you carry an extra battery for your camera and/or a power bank. CONSERVATIVE DRESS FOR WOMEN: In many parts of Africa women travelers should dress modestly as there is a wide range of cultural differences. Wear skirts or shorts that reach just above the knee and tops that cover shoulders at a minimum. If visiting coastal areas wear a cover-up when you step off the beaches.

GORILLA TREK: Tracking gorillas in the dense forest can sometimes be wet, muddy and uncomfortable. You will need a comfortable pair of waterproof hiking boots. Some of the foliage in the forest has sharp spikes and can be prickly. A typical gardening glove with a hard surface on the palm will make it easier to grab onto trees and bushes as you pull yourself up the hillside. It's also a good idea to pack a pair of long socks so that you can tuck your trousers into them and avoid any ants or insects getting to your ankles. Your rain jacket for the trek should be a neutral or dark colour as bright coloured clothes are not permitted in the park.

PLASTIC BAG BANS ACROSS AFRICA While Namibia holds people liable to a fine of N$500 or imprisonment for entering Game Parks with a plastic bag, Botswana has announced a countrywide ban on plastic bags to come into effect on 1 November 2018. The ban will make the importing, trading and commercial use of plastic bags a criminal offence. Exceptions will be made for plastics that are essential for health and hygiene. With these announcements, Botswana and Namibia join other African countries such as Tanzania, Kenya, Ethiopia, Uganda, Tunisia, Morocco, Rwanda, Uganda, Somalia and Eritrea that have banned plastic bags. South Africa imposed a levy on plastic bags in 2004 but they have not yet been banned. Many countries are strictly enforcing this and have been searching luggage at border points. Camping stores are good for obtaining waterproof reusable bags, for dirty laundry etc, prior to departure.

We like to think our Intrepid travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips. We ask that you respect your fellow travellers, group leader, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip. If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws. To ensure the well-being of everyone on the trip, all decisions made by group leaders and ground staff are final. Romantic relationships between travellers and group leaders are not permitted while on trip. By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited. If something is concerning you during your travels with us, please speak to your group leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in your Essential Trip Information’s Problems and Emergency Contact section.

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. In case of a genuine crisis or emergency, you can reach our local office on the number below: For transfers and accommodation issues, Intrepid's Kenya Office can be reached on their 24-hour number +254 758 555 556 or +254 758 555 557. Intrepid's Local Operator: +254 796 611 289 or +254 795 832 616

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip leaders, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel Love wildlife? Us too. We believe nature should be protected, respected and never exploited for our entertainment.   That’s why we design all of our wildlife trips and experiences to meet the standards set out in our animal welfare guidelines (https://www.intrepidtravel.com/en/animal-welfare), created in collaboration with World Animal Protection. This ensures that the unforgettable animal encounters our travellers rave about are conducted responsibly, with the utmost respect for all creatures.  What does that mean for you? Well, we never ride, feed or handle wild animals for a start. Take a closer look at our animal welfare policy (https://www.intrepidtravel.com/sites/intrepid/files/Intrepid_Travel_Animal_Welfare_Policy.pdf) to learn more about how we champion responsible, cruelty-free experiences on our trips, and see how you can help make a difference when you travel with our animal-friendly travel tips (https://www.intrepidtravel.com/en/how-be-better-traveller-wildlife). 

We created our not-for-profit, the Intrepid Foundation because you – our travellers – told us you wanted to make an even greater impact in the communities you visit. The Foundation works by teaming up with partners around the world so that together we can deliver greater positive impact at scale. Partners are identified by our local staff who live and work in our destinations. They harness their powerful community connections to determine the issues that matter most and select local partners who can deliver real solutions. Since 2002, the Intrepid Foundation has raised more than 12.8 million dollars and supported more than 130 communities worldwide. Now, with almost 40 partners all over the world, your donations are helping to restore forests in Kenya, empower women in Honduras and promote elephant welfare in Laos, to name just a few. By simply being on this trip, Intrepid Travel will make a donation to the Intrepid Foundation on your behalf. If you choose to donate too, 100% of your donations will go directly to our partners on the ground – where they’re needed most. For more information about the Intrepid Foundation, please ask your leader or visit our website: http://www.theintrepidfoundation.org/ This trip directly supports the East African Wildlife Society, which aids conservation and promotes the sustainable management of natural resources in East Africa. Donations equip rangers with basic skills and tools to enhance their conservation efforts, help protect endangered wildlife and support the communities living alongside forests, wetlands and marine ecosystems. To find out more or make a donation, visit: www.theintrepidfoundation.org/t/east-African-wildlife-society

The group will be split into 2 six seater 4WD vehicles. While the drivers are qualified guides and will have expert local knowledge, your Intrepid leader will swap between the vehicles to ensure their knowledge is also shared.

Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your leader. If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise. For assistance with travel insurance or other services, please visit the link below: https://www.intrepidtravel.com/booking-resources/our-services

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SOLO TRAVELLERS The beauty of our style of travel is that it caters to travellers who are travelling solo and who want to meet and share experiences with like-minded people. On our trips rooming is organised on a twin-share basis. We pair up solo travellers with another traveller of the same gender as per the gender marker on each of their passports. As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you. We also have an optional single supplement available on most trips for travellers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis. On a small selection of itineraries some accommodations are booked on an open gender, multi-share basis (for example on a felucca in Egypt or an overnight train in Vietnam). In those instances it will clearly be stated in our Essential Trip Information prior to booking and travelling.

OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested in the Group Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk. ROAD CONDITIONS AND INFRASTRUCTURE IN AFRICA: Roads in Africa are often in very poor condition, which makes it hard on our vehicles. Our vehicles are serviced regularly and are generally in good condition, but breakdowns can and do happen. Sometimes the going on this trip is quite tough, the distances covered fairly large and some of the roads and tracks are not exactly smooth or free from dust, but the rewards are exceptional. The travelling times indicated in our Essential Trip Information is just a rough guide and is dependent on various factors that may be outside our control, such as road conditions, weather and time spent at borders. DRIVE TIMES: The travel times listed in the day to day itinerary are a guide only. Please be aware that delays may occur and please be patient - it's all part of the experience afterall! Additionally, the travel times do not include time spent on game drives as these can vary with each departure. ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, or other factors, further changes may be necessary to your itinerary once in-country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any such changes once on tour.

Hotel (3 nights),Safari Lodge (5 nights)