What is Online Booking?
Online booking gives you the freedom to search and compare airfares at your leisure. You can book your flights online through our booking form on both the home page or within each airfare deal page. Once you have completed and paid for your airfare, one of our team will be in touch to confirm all your all details are correct. Booking online with Planet Earth Travel means you still get the same support from our team as you would when booking through one of our agents.
How do I book an Airfare?
- Search – Find a suitable flight/routing/date
You can start by visiting our online flight search form which can be found on the home page or at the bottom of each airfare deal. You can search for a Return, One way or Multi-City ticket. Select your outbound flight by typing the city you are flying from Use Calendar functionality by selecting date you want to depart. Choose your destination (make sure you select the correct destination as there may be multiple cities with the same name). Specify the number of Adult/Child/Infant passenger/s. You can then choose the cabin class and click “Search” button.
- Select – Build an itinerary to suit your travel plans
Within seconds your flight options are returned with the best fares pre selected at the top to show the cheapest option for your requested date. Planet Earth Travel’s system has a unique functionality to find flights for other dates; it lists them on the flexible date tabs located at the top with date and price. “Search Filters” can refine search results by Price, Airline, Stops and Max Flight Time located at the bottom of the results page. You have several options like cheapest, cheapest on requested depart date, cheapest single carrier or shortest travel time to choose from. You can quickly see the flights details, operating carrier, aircraft type and even terminal information. To check if the fare is refundable or changeable click on show fare rules. To assist you with your choice you can shop around by departure time or even preferred airlines. If you are happy with that, “select” your desired flight.
- Passenger and Payments – Pay online by credit card using our secure server
As you continue your booking you can clearly see your full itinerary with details of all segments. You can then be presented with an option to request your desired seat using graphical seat maps. Scroll down and you can see the total airfare with taxes and fees displayed. Secure the booking by filling in all the required fields including payment details. Click “Confirm Details” button. Accept the Rules and conditions, select book now and get confirmation straight away. You have an option to print the itinerary which includes costs breakdown. Confirmation ticket will also be sent to you nominated email address once one of our team gets in touch to verify your details are correct (within an hour during business hours or the next working day if booked outside office hours).
If you want to request a change or cancel an existing booking, call Planet Earth Travel on 0800 11 11 31 during business hours or contact one of our travel consultants. Please note certain fees may apply.
What is Planet Earth Travel's Security Capabilities and Policy for Transmission of Payment Card Details?
All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL). Planet Earth Travel does not store credit card details and all payments are handled by a secure, PCI compliant, third party.
Will my information be kept confidential?
Your information is kept secure. We will never disclose any information to any party for whatever reason, unless of course we are legally required to do so by the appropriate authorities.
Do I need a visa?
Valid visas are respnsibility of passengers. Go direct to the embassy website of the country you are planning to visit. This will have the most up-to-date information with a phone number you can call for more information.
Do I need a passport to travel?
A passport is required for all air travel overseas.
What are the things that are not permitted or tolerated on the site?
The site does not permit any abuse towards Planet Earth Travel staff, there will be legal action taken if anyone chooses not to oblige with the rules we have set. We want to maintain a happy and safe environment for all!
- Are you a former Filipino citizen travelling for more than 30 days? Check advisory on Balikbayan Program
- Overseas Employment Certificate (OEC)
- Auckland Airport Arrivals and Departures
- Wellington Airport Live flight information
- Christchurch Airport Arrivals & Departures
- Embassy of the Philippines – Wellington
- Philippine Travel Tax Exemption
- Ministry of Foreign Affair – Safetravel
- Auckland Airport Parking
- Singapore Airlines Additional Baggage