- Sail through Halong Bay’s limestone karsts and island caves and spend the night checking out the stars on an overnight cruise.
- Travel like a local on a motorbike tour, riding pillion and taking in the historical pagodas, bridges and villages of Hue.
- Angkor Wat. Need we say more? As well as a guided tour, you’ll also have a pass to cover your whole time in Siem Reap, so you can explore this incredible temple complex at your own pace.
- Discover Kampong Luong and the countryside around Battambang with a visit to a floating village and a bike ride around rural farms to meet with local producers.
- Have expert advice on hand throughout your whole journey, with an experienced local leader to help make the most out of time in Vietnam and Cambodia.
16 Feb 2020
Best of Vietnam & Cambodia
Validity: 01 Jan 2020 to 31 Dec 2020
Take an unforgettable adventure through two of the most colourful yet contrasting cultures in South East Asia. Starting off in Vietnam, cruise through dramatic karst scenery on a boat tour of Halong Bay, step back into the world of the country's last emperors in Hue, soak up the old-world charm of Hoi An and be awed by the endless energy of Ho Chi Minh City. In Cambodia, discover the country's fascinating history and culture in Phnom Penh's heaving streets and in the awe-inspiring temples of Angkor. This is a journey that draws you away from the crowds and into heart and soul of this captivating region, and its equally enchanting people.
Boat,Motorbike,Overnight sleeper train,Plane,Private minibus,Taxi
Hong Ngoc Cochinchine Hotel
97 Nguyen Truong To Street
Phone: +84 437164143
Fax: +84 38285054
Located within walking distance to Hanoi's Old Quarter, the newly renovated Hong Ngoc 5 features 35 well appointed rooms, a restaurant serving buffet breakfast, bar and café, and lift. Room facilities include IDD phone, air conditioner, cable TV, mini bar, bathroom with bathtub, and natural daylight. www.hongngochotel.com/Overview204.html
Intrepid can assist with pre-booking an arrival transfer from the airport - enquire with your agent. Please advise your flight arrival details at least 14 days prior to your departure. If you have pre-booked an arrival transfer you will be met as you exit the Terminal Hall by a transfer representative holding an Intrepid sign. If you cannot find your transfer representative, or if your flight is delayed, please call our hotline on +84 903 117 770. Please note that neither the driver nor any representative should ask you for additional payment. Metered taxi ranks are available outside the airport entrance. Exit the Customs Hall and walk through the airport exit gates A4 and A5 on level 1. You will find Noi Bai Airport Taxis (+84 4 3886 8888) readily available. Noi Bai Airport Taxi drivers wear a yellow uniform shirt. Taxi fare to your hotel in town will cost approx. VND350,000.00 in total. Please note these taxis won't use a meter, but generally charge a fixed fare. Please avoid taxi touts who tell you that they have a metered taxi parked outside the airport.
For trips departing on the following dates, use this joining point.
19 Feb 2020 (TVSKC200219), 10 Mar 2020 (TVSKC200310), 11 Mar 2020 (TVSKC200311), 12 Mar 2020 (TVSKC200312), 17 Mar 2020 (TVSKC200317), 19 Mar 2020 (TVSKC200319), 22 Mar 2020 (TVSKC2003223), 27 Mar 2020 (TVSKC200327)
La Sante Hotel & Spa
42 Chau Long Street
Phone: +84 2435132222
For trips departing on the following dates, use this joining point.
27 Feb 2020 (TVSKC200227), 06 Mar 2020 (TVSKC200306), 15 Mar 2020 (TVSKC200315), 26 Mar 2020 (TVSKC200326)
Thang Long Espana Hotel
63 Nguyen Truong To Str., Ba Dinh Dist.
Phone: +84 2437163233
Fax: +84 2437163232
For trips departing on the following dates, use this joining point.
09 Mar 2020 (TVSKC200309), 18 Mar 2020 (TVSKC200318), 23 Mar 2020 (TVSKC2003233)
Canary Hanoi Hotel
No 4 Vu Huu Loi Str
Hai Ba Trung Dist
Phone: +84 2437188855
For trips departing on the following dates, use this joining point.
16 Mar 2020 (TVSKC200316)
Skylark Hotel Hanoi
15 Phan Dinh Phung
Phone: +84 2437476885
Nouvo City Hotel (Canal Wing)
2 Samsen 2, Samsen Road, Pranakorn
Phone: +66 22827500
The Nouvo City Hotel is within walking distance of many of the area's main attractions, such as the Grand Palace, National Museum and Wat Po. We use the Canal Wing and rooms are equipped with a private en-suite. Breakfast is not included but a buffet breakfast can be purchased in the hotel's restaurant. Please also note that no alcohol is served in this hotel, but there are lots of great bars across the road.
Intrepid can assist with pre-booking a departure transfer to the airport - enquire with your agent. Please advise your flight arrival details at least 14 days prior to the start of your trip. If you have pre-booked a departure transfer your leader will advise your pick up time the day before your trip ends. You can expect to be picked up three hours prior to your flight. If your transfer has not arrived within 15 minutes of the scheduled pick up time, ask the hotel staff to call our transfer provide, World Travel Idea, on +66 81 658 2727 or +66 81 566 9324. Taxi fare from your hotel to the airport will cost approx. THB700. Please ask your leader or hotel staff for assistance in arranging a taxi.
1. Please provide your full name exactly as per passport at the time of booking (including any middle names listed on your passport) for train and flight tickets. Ticketing fees may apply for amendments to details within 45 days of departure, and in some cases you will be required to cover the cost of issuing a new ticket. 2. A single supplement is available on this trip, subject to availability. Please contact your sales agent if you would like to book this. Please note the single supplement excludes day 2 (overnight boat) and day 3 (overnight train) where you will be in shared accommodation. Day use rooms are also excluded. 3. This trip includes a domestic flight. Checked luggage allowance is a maximum 20kg, with up to 7kg carry on luggage. Any excess luggage charges will need to be paid directly to the airline at check-in. 4. As this is a combination trip made up of two of our most popular itineraries, the composition of your group and your leader may change.
All group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. We endeavour to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders. Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. We aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms. SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts. PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing. MOTORBIKE BAG SNATCHING: Be particularly aware of motorbike bag snatching, especially in the bigger cities.
As a general rule most countries expect that your passport has a minimum of 6 months validity remaining. Please ensure the name on your passport matches the name on your booking and airline tickets. Your passport details are required to complete your booking. Your consultant will contact you when this is required. Take a copy of the main passport pages and other important documents with you, and leave another copy at home with family or friends. Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time. Your passport details are required to complete your booking. Please ensure the name on your passport matches the name on your booking VIETNAM VISA: Most nationalities are required to obtain a tourist visa in advance to travel to Vietnam. An eVisa is available for some nationalities including passport holders from Australia (from 2018), France, Ireland, Italy, Germany, Spain, the United Kingdom, Canada and the United States of America, valid for a single entry of a maximum of 30 days stay in Vietnam. For information on obtaining an eVisa visit the immigration website: https://evisa.xuatnhapcanh.gov.vn/ Evisas take up to 3 days to be processed. You will need a clear electronic copy of your passport data page and passport photo, and to make a non-refundable payment as outlined on the immigration website. Keep the customs and immigration form you receive on arrival, as you need it to complete exit formalities on departure. Some nationalities are exempt from visas for a stay of a maximum of 15 days, including British, German, French, Spanish and Italian citizens travelling to Vietnam (for all purposes). This exemption period is currently effective until 30 June 2021, and is based upon meeting all conditions prescribed by Vietnamese laws. If you are planning on staying in Vietnam for longer than 15 days you will need to obtain a visa extension in advance (please contact your relevant Consulate or Embassy). Please also check requirements if you plan to re-enter Vietnam. If you are obtaining a tourist visa in your passport from an embassy or consulate, you should allow 3 weeks for processing. The cost is approximately US$60 to US$100. Please check with your embassy or consulate for further requirements. If your visa application asks for a point of contact, please write: Intrepid Vietnam 5th floor HiPT Building, 152 Thuy Khue Street, Thuy Khue, Tay Ho, Hanoi, Ph +84 4 3715 0996. Most nationalities do not require a letter of invitation for Vietnam but if you do need one, please contact your sales agent for more information. CAMBODIA VISAS: If a point of contact is requested for your visa application, please write: Intrepid Cambodia 92 Taneuy Street Wat Bo Village Siem Reap Evisas are now available for most nationalities through the official website: www.evisa.gov.kh Please note there have been reports of fraudulent evisa websites that mirror the official site. Intrepid recommends only using the official website listed above or arranging your visa through your booking agent. VISA ON ARRIVAL Visa on arrival is available for most nationalities at airports or land border crossings for approx. US$35 (cost subject to change). You will need a passport photo for your visa. OTHER VISAS If you are not eligible for an evisa or visa on arrival you may need to submit an application through your local consulate. Allow up to 3 weeks for processing. THAILAND: If entering by air most nationalities will be granted a 30 day stay on arrival. If entering by a land border, you will be granted a 15 day stay only (some exceptions are citizens of the United States, United Kingdom, Canada, France, Italy, Germany and Japan who are eligible for 30 day visa at land borders). A visa extension can be obtained in Thailand at an immigration office for approx. 2000THB or alternatively you can apply for a Thailand visa in advance from your embassy or consulate that will allow a 30 day stay when entering at an overland border. If planning to enter Thailand via a land border multiple times during your travels, we recommend you pre-obtain a 60 day multiple entry visa from you embassy or consulate before you travel rather than attempting to obtain a visa at the border on multiple occasions which may result in being denied re-entry into the country. BORDER CROSSINGS: Your visa application form may require you to state the dates on which you enter and exit that country. Please note we suggest you list your date of entry a few days before, and date of exit a few days after, your intended dates in case you encounter any delays or problems en route. The following are the international/administrative border crossings for this trip: On Day 11 we cross the border from Vietnam to Cambodia - The Vietnam border is Moc Bai - The Cambodian border is Ba Vet On Day 17 we cross the border from Cambodia to Thailand - The Cambodian border is Poipet - The Thailand border is Aranyaprathet To help calculate the exact dates of these crossings we have found the following website to be very useful - www.timeanddate.com Holders of a Cambodia or Vietnam E Visa may be required to pay an extra service fee when crossing overland between the two countries. This fee is charged by local bus companies as an service fee and will be between $1 USD to $3 USD, subject to change. Please ensure that you have adequate US Dollars in cash when crossing between Vietnam and Cambodia.
Sail through Halong Bay’s limestone karsts and island caves and spend the night checking out the stars on an overnight cruise.
Travel like a local on a motorbike tour, riding pillion and taking in the historical pagodas, bridges and villages of Hue.
Angkor Wat. Need we say more? As well as a guided tour, you’ll also have a pass to cover your whole time in Siem Reap, so you can explore this incredible temple complex at your own pace.
Discover Kampong Luong and the countryside around Battambang with a visit to a floating village and a bike ride around rural farms to meet with local producers.
Have expert advice on hand throughout your whole journey, with an experienced local leader to help make the most out of time in Vietnam and Cambodia.
In order to see as much as possible, this trip involves some long journeys, including by overnight train where the amenities are shared and basic. For more about what this experience is like, see our blog post here: intrepidtravel.com/adventures/what-to-expect-on-an-overnight-train-in-vietnam/ The motorbike tour of Hue has been assessed for safety and is closely monitored (helmets ae provided). However, alternative transport can be arranged for those who would prefer not to travel by motorbike. Depending on where you come from, the weather in Vietnam might be hotter and more humid than what you are used to. Please consider your suitability to the season you wish to travel in. Check out intrepidtravel.com/vietnam/weather-in-vietnam for more info. Some travellers find the pace of this trip quite fast as we are covering a lot of destinations in a short amount of time. If you would like a more relaxed pace with more time to explore, you might like to consider a longer trip, or additional days in Hanoi and Bangkok. The stories and history shared at the Killing Fields of Choeung Ek and Tuol Sleng Genocide Museum (S21) are confronting and many travellers will find them upsetting. This is an important part of Cambodia’s recent history that we feel is important for travellers to know. If you would prefer not to join these activities your leader can recommend some optional alternatives. Some further information on visiting these sites can be found here: intrepidtravel.com/adventures/importance-visiting-cambodia-killing-fields. There are some long travel days by both private and public transport (up to 10 hours on the road), including the days that we cross from Vietnam to Cambodia and Cambodia to Thailand. Your leader and local guides will assist with the border crossings, but plenty of patience is advised. Some travellers enjoy Siem Reap so much that they decide they want to stay there longer, rather than continuing with the group to Bangkok. You are welcome to sign off the trip to enjoy more of Cambodia, however we aren’t able to reimburse any unused services or provide alternate onward travel arrangements. At times our accommodation may not have continuous hot water. Most travellers don’t find this a problem however, and are often keen to cool down from the heat with a refreshing cold shower.
All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements as they may not easily be obtained at the locations on this trip. Please ensure that you are adequately prepared. MOSQUITO-BORNE ILLNESSES: Mosquito-borne diseases such as dengue fever and Japanese encephalitis are widespread in South East Asia. Malaria is also prevalent in some regions, particularly along the borders in mountainous regions. Take preventative measures such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn. Seek medical advice prior to travel for medication or vaccination advice. ZIKA VIRUS: There have been reports of transmission of the mosquito-borne Zika virus in this region and we advise all travellers to protect themselves from mosquito bites. Given possible transmission of the disease to unborn babies, and taking a very cautious approach, we recommend all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip. AIR POLLUTION AND SMOKE HAZE: Bangkok and other Thai cities experience high levels of air pollution, which may aggravate bronchial, sinus or asthma conditions. These can be particularly high between the months of December and February. Smoke haze, which usually occurs across parts of north and north-east Thailand during March to April, can also aggravate these conditions. Regular air quality reports are available from the following website http://aqicn.org/city/bangkok/
While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. INCLUDED BREAKFASTS: At hotels you’ll often have a buffet with choices of Vietnamese and Western food. At homestays you will have more basic breakfasts of local foods, eggs, bread, jam, tea and coffee. Take away breakfasts for early starts may be very simple such as a piece of fruit and a bread roll. DIETARY REQUIREMENTS: Check out this guide to eating in Vietnam for vegan, vegetarian, gluten & peanut free travellers: https://www.intrepidtravel.com/adventures/vegan-vegetarian-gluten-free-vietnam/ FOOD ALLERGIES: Travelling in South East Asia with a food allergy? We have some advice for you here: https://www.intrepidtravel.com/adventures/travelling-food-allergies-south-east-asia/
SPENDING MONEY When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document). We recommend USD320 for meals not included. VIETNAM: You can use your credit/debit card in ATMs, which are common throughout Vietnam. These machines dispense cash in VND (Vietnamese dong). Credit/debit cards aren’t accepted for small payments in Vietnam so please ensure you have VND cash to cover daily expenses. Clean banknotes in small denominations are most useful. There is no need to bring lots of cash with you unless you prefer not to use ATMs. You can obtain VND cash prior to arriving in Vietnam, through normal outlets such as banks and currency exchange offices. CAMBODIA: You can use your credit/debit card in ATMs, which are common throughout Cambodia. These machines dispense cash in USD. There is no need to bring lots of cash with you unless you prefer not to use ATMs. There is also no need to pre-purchase Cambodian riel prior to arriving in the country. Most travellers never need to have more than USD10 worth of Cambodian riel on them at any one time, as USD cash is widely accepted. After making a payment in USD, change is often given in Cambodian riel. Many businesses are unable to change larger notes (USD20, USD50 or USD100), so we recommend carrying a mix of denominations. If you are obtaining USD cash prior to arrival in Cambodia, please check that all your notes are in good condition and not old. Banknotes that are crumpled, torn, marked or printed before 2006 are generally not accepted. USD2 banknotes are also not accepted. Please be warned that some banks at Cambodian airports may tell you that you need to change your USD cash into Cambodian riel, but this is not true. The official currency of Thailand is the baht (THB). The most convenient and cheapest way to obtain local currency is via ATMs which are available in most towns and cities. Foreign currency notes that are old, torn or faded can be very difficult to exchange. Clean bills in small denominations are most useful. The use of credit cards is restricted, mainly to major hotels and more upmarket shops and shopping centres. TIPPING Tipping can be an appropriate way to recognise great service when travelling. While it may not be customary in your home country, it is an entrenched feature of the tourism industry across many of our destinations and is greatly appreciated by the people who take care of you during your travels. It is always best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult rather than the goodwill gesture it is intended to be. OPTIONAL TIPPING KITTY On Day 1 of your trip, your tour leader may discuss with you the idea of operating a group tipping kitty, whereby everybody contributes an equal amount and your tour leader distributes tips for drivers, local guides, hotel staff and other services included on your trip. This excludes restaurant tips for meals not included in your itinerary. The leader will keep a running record of all monies spent which can be checked at any time, and any funds remaining at the end of the tour will be returned to group members. We have found that this is easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip. Participation in this kitty is at your own discretion, and you are welcome to manage your own tipping separately if you prefer. Please note the tipping kitty excludes tips for your tour leader. Please note this is a combination trip made up of 2 sections. There will be the option of contributing to a group tipping kitty on both sections of this trip. Day 1 Optional tipping kitty for this section: USD 20 per person Day 10 Optional tipping kitty for this section: USD 18 per person YOUR TOUR LEADER You may also consider tipping your leader for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline US$3-5 per person (in a currency relevant for your destination), per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your leader on your trip. CONTINGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however the local currency is needed in the countries you are visiting. COMMISSIONS Unfortunately, commissions in exchange for recommending particular shops or restaurants are an ingrained part of the tourism industry. Rather than turning a blind eye, we’ve tried to legitimise the practise with a centralised fund. Moneys are collected from recommended and fully vetted suppliers and funnelled back into our business. This keeps the trip cost low (for us and for you) and makes sure you only get the best experiences. If you’re unhappy with any places your leader recommends, or feel the quality of the trip is being compromised in any way, please let us know in your feedback.
What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage, although you won't be required to walk long distances with it (max 30 minutes). Many travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are also convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips. Below we have listed the essentials for this trip:
INTERNAL FLIGHT LUGGAGE ALLOWANCE: Checked luggage allowance is a maximum 20kg, with up to 7kg carry on luggage. Any excess luggage charges can be paid directly to the airline at check-in.
LOCAL DRESS: When packing be aware that dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in the predominantly hot Asian climate. In many rural areas in Asia women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong.
WATER BOTTLE: This trip includes one or more sections in a private vehicle with a water dispenser. We encourage all our travellers to bring a refillable water bottle on your trip to help reduce the use of disposable plastic bottles.
TET (20-24 January 2020, 11-16 February 2021): Tet is Vietnam’s New Year festival which takes place in late January/early February based on the lunar calendar and is the most important celebration of the year. While this can be a fascinating time to be in Vietnam, you do need to be prepared for some businesses to be closed, tourist sites to be very busy and for transport to be packed as many Vietnamese are travelling around the country. Although we do our best to run trips during Tet as per the scheduled itinerary, it is likely that there will be some changes to transport, accommodation or order of destinations visited. Due to the high demand on tickets at this time, flights and overnight trains may on occasion need to be replaced with day buses. We will aim to communicate any known changes prior to your departure. CLIMATE & CLOTHING: For the majority of the year, the temperature in Vietnam is normally warm and humid, particularly from Hoi An southward. North of here, it can be cool between late November and March. If travelling at this time it is advisable to bring some some warmer clothing, particular if you plan to visit the Central Highlights or Sapa. WET SEASON: Flooding is common across Vietnam during rainy season (June-December) and could also lead to landslides. Typhoons are also common during this period. During these months there may be disruptions to transport and some activities or destinations may need to be changed as a result at short notice. CAMBODIAN FESTIVALS & HOLIDAYS: During public holidays and festival periods in Cambodia some businesses may close, transport may be extremely busy and travel times may increase. The main holidays in Cambodia are: Chinese New Year (25 - 27 January 2020) Khmer New Year (14 - 17 April 2020) Royal Birthday of the King Sihamoni (13 - 15 May 2020) Pchum Ben Day ( 27-30 September 2019, 16 - 19 September 2020) Water & Moon Festival (10 - 12 November 2019, 30 October - 2 November 2020) CAMBODIA SEASONAL FLOODING: Severe storms and widespread seasonal flooding, including localised flash flooding, can occur without warning in Cambodia, particularly during the local wet season from July to November. The Cambodia/Thailand land border is occasionally closed due to flooding. Should land travel be disrupted and we need to fly, travellers will need to use their contingency funds to cover any additional costs. SONGKRAN FESTIVAL The Songkran Festival is celebrated to mark the New Year. The festival runs from the 13th to the 16th of April. Traditionally houses and villages are properly cleaned in preparation for the New Year, flowers are gathered to decorate Buddha images, young people pour water over the elders for good luck. Songkran Festival is often referred to as the “water festival” as it is now common to throw water over each other during the festival period. Our advice is to be prepared to get wet! Your leader will discuss the festival activities upon day one at the group meeting.
Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden. Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption. The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips. By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund. If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.
After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what we could be doing better. It allows us to make improvements for future travellers. http://www.intrepidtravel.com/feedback/
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete. For general enquiries or questions about your booking, please contact your agent or adventure specialist, or visit us at www.intrepidtravel.com/contact-us In case of a genuine crisis or emergency, you can reach our local operator on the number below. Intrepid's Vietnam Office: +84 903 117 770 Intrepid's Cambodia Office: +855 92 555 969
Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable and giving back to the places we travel. All our trip leaders, suppliers and staff are trained on these principles, and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel http://www.intrepidtravel.com/ourtrips/rt/responsibletraveller ELEPHANT PERFORMANCES & ELEPHANT RIDING: While we respect each individual’s decisions while travelling, Intrepid does not include elephant rides or unnatural performance activities on any itinerary, and we recommend you bypass these activities should they be offered to you during your stay. Professional wildlife conservation and animal welfare organisations, including World Animal Protection advise that contrary to common belief, captive elephants remain wild animals and despite good intentions, unfortunately many venues are unable to provide the appropriate living conditions elephants require and this ultimately impacts their well-being. While there is some merit in the argument that the money you pay for the activity goes towards keeping the elephants and their mahouts employed, we know that it also fuels demand for elephants to be captured in the wild or captive bred. We thank you for your support in improving the welfare of these majestic creatures. Further information is available on the below link: http://www.intrepidtravel.com/au/elephants-welfare ORPHANAGE TOURISM In recent times orphanage tourism has become increasingly popular in Cambodia. Orphanage tourism is what happens when good intentions and reality don’t quite synch up. Travellers who visit and volunteer in orphanages may genuinely want to help, but their efforts can often perpetuate a system where children are separated from their families and, in some cases, abused. That’s why we don't include visits to orphanages on any of our trips. For more on our position on orphanage tourism and the work we are doing to protect children in the countries we visit, see these links below: https://www.intrepidtravel.com/adventures/the-fight-against-orphanage-tourism/ https://www.intrepidtravel.com/adventures/why-were-rethinking-orphanage-tourism/ https://www.intrepidtravel.com/sites/intrepid/files/basic_page/files/IG%20Child-Protection-Flyer-LR.pdf
Help us change thousands of lives by creating meaningful work and supporting skills training in communities around the world. The Intrepid Foundation is the not-for-profit for Intrepid Group. We work with local organisations around the world to improve the livelihoods of vulnerable individuals and communities through sustainable travel experiences. With our travellers’ help, we’ve contributed more than AU $6 million to over 100 community organisations since 2002. Did you know that tourism is one of the biggest contributors to the global economy, making up 1 out of every 10 jobs? That’s why we support local projects that create meaningful jobs and give people the skills they need to work in the destinations we take you to. And it’s why we exist – to make it easy for travellers to give back to the communities and places they’ve been in an effective and meaningful way. All donations to The Intrepid Foundation are matched by Intrepid Group dollar for dollar (up to AU$10,000 per donor and AU$500,000 in total each financial year, excluding emergency appeals). And because Intrepid Group covers all administration costs, every cent goes directly to the projects. Donating is simple and secure. Please ask your leader for information about the projects we support through The Intrepid Foundation or visit our website: http://www.theintrepidfoundation.org/ Organisations and projects currently supported by The Intrepid Foundation in Vietnam include: * Blue Dragon Children’s Foundation rescues kids in crisis throughout Vietnam. https://www.theintrepidfoundation.org/blue-dragon-childrens-foundation * KOTO is a restaurant and vocational training program that is changing the lives of rural and underprivileged youth in Vietnam. https://www.theintrepidfoundation.org/koto For more information, or to make a donation please visit: https://www.theintrepidfoundation.org/page/projects Organisations and projects currently supported by The Intrepid Foundation in Cambodia include: * Friends International helps marginalised children, youth, families and communities in South East Asia and around the world build a better future. https://www.theintrepidfoundation.org/friends-international-building-futures * Rehash Trash empowers women with employment while caring for the environment in Cambodia. https://www.theintrepidfoundation.org/rehash-trash For more information, or to make a donation please visit: https://www.theintrepidfoundation.org/page/projects
OCCASIONAL ALTERNATIVE ACCOMMODATION The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances. TWIN SHARE / MULTI SHARE BASIS Accommodation on this trip is on a twin/multishare basis. Please note there may be times where facilities will be shared rather than ensuite and rare occasions when you share a room with passengers travelling on a different Intrepid trip than your own. CHECK-IN TIME Throughout the trip we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination. PRE/POST TRIP ACCOMMODATION If you've purchased pre-trip or post-trip accommodation (subject to availability), you may be required to change rooms from your trip accommodation for these extra nights. HOTELS: Most of the accommodation on this trip is in hotels (mostly 2 to 3-star). Facilities are often basic, with some properties not having a continuous supply of hot water on occasion. All rooms are either fan cooled or with air conditioning and twin share with private facilities unless stated otherwise in the daily itinerary. Double beds are not widely available in South East Asia. WINDOWLESS ROOMS: Some hotels in South East Asia have windowless rooms, or windows that don't necessarily have a view. This is often due to high population density in large cities, however local building standards also do not require rooms to have windows. We do request rooms with windows, however they aren't always available. DAY ROOMS & EARLY CHECK IN: Please note in some destinations we will provide use of day rooms. These rooms are provided for shared group use before or after overnight train journeys. We have some days where we arrive at our destination before check in time and a day room is not included. If you have booked a Single Supplement for your trip, it will not apply to these day rooms. Your leader may be able to assist you in booking a room for your sole use (depending on availability) until our regular trip rooms become available for an additional charge. Please talk to your leader at the Welcome Meeting if this is a service you would like to request.
VIETNAM FLIGHTS: Please provide your exact name (including middle name) as per passport 45 days prior to your trip's departure date for flight tickets to be issued. Internal flights will be on the following safety audited airlines: Jetstar Pacific, Vietjet or Vietnam Airlines. UNACCOMPANIED FLIGHTS: During peak travel times your group may be required to travel on different flights at different times of the day, and you may be unaccompanied on the internal flight. In this case you will be assisted by additional tour escorts on departure and arrival. OVERNIGHT SLEEPER TRAINS IN VIETNAM: Compartments will be 4 berth to 6 berth depending on seasonal variations and the group configuration. We aim to secure 4 berth compartments where possible. A sheet, pillow and blanket are provided, although some travellers prefer to bring their own sleeping sheet. Passengers of different genders may be required to share a compartment and there will be occasions where you'll be sharing with local travellers or travellers who are not part of your group. On occasion the group may be split between several carriages, however your leader will coordinate and give further information on the trip.
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader. If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country. http://www.intrepidtravel.com/insurance.php MOTORBIKE INCLUDED ACTIVITY: Please note that for this particular trip, your travel insurance must also cover riding pillion on a motorbike. The motorbikes used are 125cc or less.
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SINGLE TRAVELLERS: Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Essential Trip Information. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
ITINERARY CHANGES: Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour. OPTIONAL ACTIVITIES: A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and may be on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.
Hotel (15 nights),Overnight boat (1 night),Overnight sleeper train (1 night)