07 Feb 2024

Borneo Family Holiday Comfort

TMFK

Validity: 01 Jan 2024 to 31 Dec 2024

Pack up the troupe and head into Borneo's lush jungles on a family adventure. Keep an eye out for cheeky monkeys on a scenic cruise down the Kinabatangan River, or let the monkeys come to you on a visit to one of Borneo's famous animal sanctuaries. Learn about a bygone era with an eye-opening visit to a Dusun village and wander through vast tea plantations in Ranau. Stop off at the idyllic Dinawan Island and see the colourful fish living beneath its shimmering waters. Everywhere you look, this island is brimming with unforgettable memories. 

Comfort

Family,Wildlife

Private Minivan,Boat,Plane

2

These trips are setup to involve and include all the family so no real physical preparation is necessary. The trips all have some degree of physical activity but nothing that is too strenuous. Please check the physical rating on the trip notes and if you need further explanation please contact one of our sales consultants who will provide you with more detailed information.

Horizon Hotel

Jalan Pantai Pusat Bandar

Kota Kinabalu

Kota Kinabalu

88999

MALAYSIA

Phone: +60 88518000

Located right in the heart of Kota Kinabalu, Horizon Hotel is just 15 minutes drive from Kota Kinabalu Airport. There are many restaurants, bars and shopping centres all within walking distance from the hotel. The hotel features 24 hour reception, a variety of dining options in both restaurant and cafes, an outdoor swimming pool, spa centre and gym. All rooms have a private bathroom, TV and tea & coffee making facilities.

A complimentary arrival transfer is included in this trip. Please advise your flight arrival details to your agent at least 14 days prior to your trip departure if you wish to have this provided. Once you exit customs, our representative will be holding a sign with the Intrepid logo on it. At Kota Kinabalu International Airport If you have any problems and cannot locate our transfer representative on arrival (the driver is only able to wait for 1 hour past your scheduled arrival time) please go to the Airport Information counter (located on the same floor at arrivals) and ask them to call our transfer operator Vision Transport on +60 16 818 6890 or +6019 818 6890. If you flight is delayed or you have been put on a different flight number please call our local operator in advance to let them know. If you want to take a taxi on arrival please go to the taxi service counter – here the rate is a set rate of 35 MYR and they will issue a voucher to use with the taxi’s parked outside. If you arrive between 10pm – 6am expect to pay a 50% surcharge.

Horizon Hotel

Jalan Pantai Pusat Bandar

Kota Kinabalu

Kota Kinabalu

88999

MALAYSIA

Phone: +60 88518000

Located right in the heart of Kota Kinabalu, Horizon Hotel is just 15 minutes drive from Kota Kinabalu Airport. There are many restaurants, bars and shopping centres all within walking distance from the hotel. The hotel features 24 hour reception, a variety of dining options in both restaurant and cafes, an outdoor swimming pool, spa centre and gym. All rooms have a private bathroom, TV and tea & coffee making facilities.

If you have a transfer to the Kota Kinabalu Airport your transfer driver will collect you from your hotel 3 hours before your flight time. If your transfer has not arrived within 15 minutes of the scheduled pickup time please ask the hotel / guesthouse reception to call our transfer operator Vision Transport on their 24 hour number on +60 16 818 6890 or +6019 818 6890. Your group leader will reconfirm this with you before departing

FAMILY TRIPS: Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you. AGE: Minimum age for children on this trip is 5 years old. DISCOUNT: A discount of 10% applies on this trip to children 17 years and under at time of travel. SINGLE SUPPLEMENT: A single supplement is available if you’d prefer not to share a room on this trip and is subject to availability. Please speak to your booking agent for further information. ARRIVAL TRANSFER: A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel. WEATHER: Borneo is a tropical country so rain can be expected at any time. The wet period in Borneo runs from November to February. Temperatures remain fairly constant year round with averages of 27-32°C/80-89°F and relative humidity of around 80%. Consider bringing a portable small neck fan with you to keep you and your family cool. HOTEL LOCATIONS: Many hotels outside of the big cities of Kota Kinabalu and Sandakan have been built so travellers can enjoy the countryside, forest/mountain views, where people can wake up to nature sounds not cars. Many of the hotels we use are in such locations and can be quite remote. So access to restaurants are limited. FOOD: Borneo’s food is known for being fairly mild, with high reliance on fresh fruit and vegetables. The cuisine is a mix of  Chinese, Malay and Indian. Cuisine staples include grilled fish, barbecued prawns, fried rice, noodles, and local vegetables seasoned with garlic, ginger, and rich sauces. Fish and chicken based soups with noodles cooked in a hot clay pot are very traditional.

All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family to take the hassle out of your travels and help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see - for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.

https://www.intrepidtravel.com/safety-guidelines

Some governments may have increased travel advice levels in place for parts of Eastern Sabah, including Sandakan and Turtle Island. Ensure you check your government’s foreign travel advice for the most up to date information before you travel. If you have any questions about whether the current advice level affects your travel insurance coverage, please contact your insurance provider. Travel insurance is compulsory for all Intrepid traveller and must cover all destinations and activities on the itinerary. In addition to the increased security presence in the region, we have additional safety measures in place on our trips to comply with local regulations, including not travelling by boat at night and only travelling on approved routes and vessels.

With the modern world you may want to bring along tablets of smartphones for the children to document their adventure - there are a wide variety of apps out there which we suggest downloading before you depart. There will be opportunities to charge ( just make sure you bring the correct adapter) and there will be wi-fi available on your trip, although it will probably not be at the speeds you are used to at home and it won't be available everywhere.

PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  www.intrepidtravel.com/visa-entry-requirements

Watch young orangutans learning to climb for the first time at the Sepilok Sanctuary

Keep your eyes peeled for local wildlife on a cruise down the Kinabatangan River

Soak up the relaxed beach vibe on glorious Dinawan Island

Experience the hospitality of the Dusun people while enjoying lunch in a rural village

Explore the unspoilt wilderness of the Kinabalu National Park

Look over rolling green hills of tea with a night at a tea plantation, including a sampling of delicious local varieties

This trip covers a lot of distance, so be prepared for some long drives of up to 5 hours. Wherever possible, you'll make stops in interesting locations to break up the trip. The accommodation varies, from hotels to unique chalets to jungle lodges. The latter two may be a little more basic than our standard hotels. Their unique location and close proximity to wildlife is what makes them special. This trip visits Kinabalu National Park, however we do not climb the mountain. Travelling light is essential, as there is a strict 15 kg maximum luggage limit due to the internal flight. Excess luggage will incur extra fees.

GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. 

While travelling with us you and your family will experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you and your family more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. If you or a member of your family have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

MALAYSIA The official currency of Malaysia is the Ringgit (MYR).The most convenient and cheapest way to obtain local currency is by ATM. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful. SPENDING MONEY: When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document). TIPPING If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. Optional Tipping Kitty: On Day 1 your tour leader will discuss with you the idea of running a group tipping kitty, whereby everybody contributes an equal amount and then your tour leader pays the tips for drivers, local guides, and hotel staff (excludes restaurant tips). The leader will keep a running record of all monies spent which can be checked at any time, and any money remaining at the end of the tour returned to group members. This is often the easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip. Participation in this kitty at your own discretion, and you are welcome to manage your own tipping separately if you prefer. Please note the tipping kitty excludes tips for your tour leader. Optional tipping kitty for this trip: MYR 80 per person Your Tour Leader: You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline US$2-US$4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. Please don't tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded culturally as an insult DEPARTURE TAX All departure taxes should be included in your international flight ticket. CONTINGENCY FUNDS: We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved. The recommended amounts are listed in USD for the relatability of universal travellers, however the local currency is needed in the countries you are visiting.

WEATHER The climate in Malaysia is generally hot and humid throughout the year. Temperatures do not fluctuate much and stay in the 30Cs most of the day, dropping back to the mid to high 20Cs at night. This makes Malaysia a great place for swimming, snorkelling and relaxing in the sun. Humidity is higher during the wet season and can be quite oppressive for those not used to it. The wet season changes from coast to coast. From November to April, the wet season hits the east coast of the peninsula and it is dry on the west coast. During May to October it is dry on the east coast and wet on the west. RAMADAN The important month of Ramadan will be in progress 10 March to 08 April 2024 and 1 March to 30 March 2025 and  and the Eid ul-Fitr festival will be held directly at its conclusion for 3-4 days. Ramadan is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan, business hours are shortened, including opening hours at some tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you should expect some delays and inconveniences during this period, the month is a fantastic opportunity to travel in a Muslim country and witness this unique period, particularly the nightly celebrations when the sun sets and the fast is broken. Please note that although the Eid ul-Fitr festival can also be a fascinating time to travel it's a period of national holiday. Most government offices and businesses will be closed and some tourist site opening hours may be affected.

We like to think our Intrepid travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips. We ask that you respect your fellow travellers, group leader or local representative, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip. If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws. To ensure the well-being of everyone on the trip, all decisions made by group leaders or local representatives and ground staff are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited. If something is concerning you during your travels with us, please speak to your group leader or local representative immediately. Alternatively, contact us on the emergency contact number detailed in your Essential Trip Information’s Problems and Emergency Contact section.

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/ In case of a genuine crisis or emergency, you can reach our local office on the numbers below: Available for phone call or WhatsApp call on +60 138 815 813

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel When packing be aware that dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in predominantly hot Asian climates. In many rural areas in Asia women will need to wear modest clothing even to swim. Singlets and tank tops for daily wear are not unusual attire. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong. BIRDS NEST SOUP Birds nest collection is an ancient tradition dating back to 500AD which is used to make bird nest soup. Today birds nest collection is a regulated practice with locals requiring a government harvesting licence to climb to the roofs of caves to collect the birds nest. The first collection takes place early in the breeding season before the swiftlets lay their eggs. The birds then make another nest in which they lay their eggs. After the young have left the nest a second collection is made. Care must be taken to assure that the nests are collected only after the young swiftlets have abandoned these nests. Edible birds nests are protected under the Birds Nest Ordinance and the Forest Enactment of 1968. There are heavy fines and penalties imposed on unlicensed collectors and Intrepid Travel asks our passengers to refrain from consuming birds nest soup or products to discourage unlicensed collection. Love wildlife? Us too. We believe nature should be protected, respected and never exploited for our entertainment.   That’s why we design all of our wildlife trips and experiences to meet the standards set out in our animal welfare guidelines (https://www.intrepidtravel.com/en/animal-welfare), created in collaboration with World Animal Protection. This ensures that the unforgettable animal encounters our travellers rave about are conducted responsibly, with the utmost respect for all creatures.  What does that mean for you? Well, we never ride, feed or handle wild animals for a start. Take a closer look at our animal welfare policy (https://www.intrepidtravel.com/sites/intrepid/files/Intrepid_Travel_Animal_Welfare_Policy.pdf) to learn more about how we champion responsible, cruelty-free experiences on our trips, and see how you can help make a difference when you travel with our animal-friendly travel tips (https://www.intrepidtravel.com/en/how-be-better-traveller-wildlife). 

We created our not-for-profit, the Intrepid Foundation because you – our travellers – told us you wanted to make an even greater impact in the communities you visit. The Foundation works by teaming up with partners around the world so that together we can deliver greater positive impact at scale. Partners are identified by our local staff who live and work in our destinations. They harness their powerful community connections to determine the issues that matter most and select local partners who can deliver real solutions. Since 2002, the Intrepid Foundation has raised more than $14million dollars and supported more than 160 communities worldwide. Now, with over 40 partners all over the world, your donations are helping to restore forests in Kenya, empower women in Honduras and promote elephant welfare in Laos, to name just a few. For more information about the Intrepid Foundation, please ask your group leader or local representative or visit our website: http://www.theintrepidfoundation.org/ This trip supports RESPonsible Elephant Conservation Trust (RESPECT), who are conserving elephant habitats and mitigating human-elephant conflict. RESPECT aims to create and manage large-scale habitats for Borneo pygmy elephants, and donations help to educate and engage local communities on the importance of conserving elephant habits. Intrepid will double your impact by dollar-matching post-trip donations made to The Intrepid Foundation. To find out more or make a donation, visit: www.theintrepidfoundation.org/t/respect

GENERAL ROOMING CONFIGURATIONS: Family of two - All family groupings of two will be put into a twin room. Family of three - Wherever possible we will put you in a triple room. Please be aware that in a handful of places triple rooms are in short supply. This means that, in practice, a triple room will often simply be a twin room with a mattress on the floor or a further bed squashed in. Where it is impossible to provide a triple room, you will have to decide which of your party takes the single room. Family of four or more - You will most likely stay in two twin rooms. If and wherever possible we will aim put you in a quadruple room. Whilst we will do our very best to ensure that families are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over where you will be put. You need to come prepared for this.

We believe that the vehicles you use pay an important part in your holiday so where possible we include a wide variety of vehicles from local remorks or tuk tuks in Asia to feluccas on the Nile as well as the ubiquitous air conditioned minibus.

Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader. If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country. http://www.intrepidtravel.com/insurance.php

You will travel in a group with other like-minded families who may have come from all over the world. We find that the kids of all ages usually bond well and act as a catalyst for the rest of the group. If you are keen to know the ages of other children on the trip, then please ask your booking agent. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part.

ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

Tented Villa (2 nights),Guesthouse (1 night),Resort (2 nights),Hotel (4 nights)