07 Feb 2024

Cambodia & Vietnam Experience

TKRNC

Validity: 01 Jan 2024 to 31 Dec 2024

Prepare for an epic adventure loaded with ancient sights and natural beauty as you travel from the hustle of Bangkok to the bustle of Hanoi. In Cambodia, call into the ancient temples at Angkor, take on beguiling Phnom Penh and get a taste of Khmer hospitality with a village homestay in Chambok. Then veer into Vietnam to trace its coastline from south to north, visiting the chaotic Ho Chi Minh City all the way up to old-world Hanoi, with historic Hoi An and Hue at its centre. Along the way, revel in the sheer beauty of the landscape, the friendliness of the locals and the social organisations that are providing brighter futures for this region. Oh, and did we mention the food? To die for.

Basix

Explorer

Boat,Overnight sleeper train,Private minibus,Taxi,Tuk tuk,Bicycle

2

New Siam Palace Ville Hotel

56 Trok Rong Mai, Chao Fah Rd, Chana Songkhram, Pranakorn

Bangkok

THAILAND

Phone: +66 22824142

Fax: +66 22824443

Please make sure that you provide your flight details no later than 14 days before departure to book your arrival transfer with us. For your confirmed arrival transfer, you’ll be met after exiting the Customs Hall. A transfer representative holding a sign with your name on will meet you at between Exit Door 3-4. If you cannot find your transfer representative, please go to the Information Counter at Exit Door 3. Ask them to call our transfer provider, Ms. Janet, on +66 64 649 0485. Please note that neither the driver nor any representative should ask you for additional payment. For arrivals at Don Muang International Arrival, when you are at the arrival hall, our representative will be in front of you at Gate 5. Please find the Intrepid Logo and check your name on the signboard held by the representative on your lefthand side. If you have trouble locating our representative, please call our transfer provider Ms. Janet, at +66 64 649 0485. In case of flight cancellations, changes, if you experience severe delays at immigration, baggage collection or customs, or if you are not able to find the driver, please contact our local office on the number in the ‘Problems and emergency contact information’ section. Metered taxis are available outside the airport entrance on the 1st floor. Exit the Customs Hall, go down to the 1st floor and leave the airport at Gate 3, 4, 7 or 8. You will find a table with a “metred taxis” sign. The taxi fare will be the metred fare plus a surcharge of THB50-THB75 (depending on the driver’s use of toll roads). The total fare will be approx. THB400. Pre-paid taxis are also available, where you will be given a docket to pay the driver a set price of THB700. Please avoid taxi touts who tell you that they have a metered taxi parked outside the airport.

Rising Dragon Hotel

17 Nguyen Van To Street

Hoan Kiem

Hanoi

VIETNAM

Phone: +84 2439233889

1. Please provide your full name exactly as per passport at the time of booking (including any middle names listed on your passport) for train tickets. Ticketing fees may apply for amendments to details within 45 days of departure, and in some cases you will be required to cover the cost of issuing a new ticket. 2. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Days 6, 13 & 21 (Homestays) and Days 14 & 19 (Overnight trains) where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information. Day use rooms are also excluded.

All group trips are accompanied by one of our group leader or local representative. The aim of the group leader or local representative is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced group leader or local representative however, due to the seasonality of travel, rare situations may arise where your group leader or local representative is new to a particular region or training other group leader or local representative. Your group leader or local representative will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your group leader or local representative can recommend a local guide service in most of the main destinations of your trip.

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.

https://www.intrepidtravel.com/safety-guidelines

FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms. SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts. PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing. MOTORBIKE BAG SNATCHING: Be particularly aware of motorbike bag snatching, especially in the bigger cities.

PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  www.intrepidtravel.com/visa-entry-requirements DUAL PASSPORT HOLDERS For travel between countries in South East Asia you will need to travel on the same passport for all border crossings. Immigration authorities will need to see entry and exit from the previous country before allowing you to enter their country. OVERLAND ENTRY TO VIETNAM While it is possible to enter Vietnam via a land border with an E-Visa, previous travellers have reported being delayed and asked for additional payments. As entry to Vietnam is subject to local government approval, we have no authority to speed up the process. If this is of concern to you, we recommend getting a Vietnamese visa in your passport prior to travel. E-VISAS AND OVERLAND BORDER CROSSINGS Holders of a Cambodian or Vietnamese E-Visa may be required to pay an extra service fee when crossing overland between the two countries. This fee is charged by local bus companies as a service fee and will be between USD1-3, subject to change. Please ensure that you have adequate USD in cash for this fee. ADDRESS FOR VIETNAM VISA APPLICATIONS If you require an address for your visa application please use: Intrepid Vietnam Ground Floor, Ladeco Building 266 Doi Can St Ba Dinh District, Hanoi Vietnam Ph +84 4 3715 0996 ADDRESS FOR CAMBODIA VISA APPLICATIONS If you require an address for your visa application, please use: Intrepid Cambodia 92 Taneuy Street Wat Bo Village Siem Reap BORDER CROSSINGS ON THIS TRIP: On Day 2 we cross the border from Thailand to Cambodia: The Thai border is Aranyaprathet. The Cambodian border is Poipet. On Day 11 we cross the border from Cambodia to Vietnam: The Cambodian border is Ba Vet. The Vietnamese border is Moc Bai. To help calculate the exact dates of these crossings we have found the following website to be very useful - www.timeanddate.com

Enjoy the guidance of a local expert as you temple-hop around the dazzling Angkor complex – one of South East Asia's premier sites.

Confront the sobering but important Khmer history in Phnom Penh, with included visits to the Tuol Sleng Genocide Museum (S21) and the Killing Fields of Choeung Ek.

Experience local life during homestays in Chambok in Cambodia and the Mekong Delta and Da Bac in Vietnam. Get to know local families, participate in their activities and enjoy a homestyle meal.

Hoi An is another idyllic pocket of Vietnam that's best experienced from the seat of a bike. Take a guided bicycle tour through the rolling countryside and see local life pass you by.

Kayak around the limestone karsts and shimmering waters of Lan Ha Bay and help out the locals’ environmental efforts along the way.

Lots of time allocated for optional activities means freedom and flexibility, but it does require a level of independence. Only a few meals are included, so mostly you'll find your own (with plenty of suggestions from your leader of course) – a great way to mingle with locals and discover unexpected delights! This trip involves a lot of public transport and some long days of driving, so some patience will go a long way towards your enjoyment here. Sit back, relax, watch the scenery go by, and embrace travelling like a local. You’ll cover a lot of distance on this trip, including on overnight trains. Amenities are shared and basic, but the experience of rubbing shoulders with the locals makes it all worthwhile. For more about what this experience is like, see our blog post here: https://www.intrepidtravel.com/adventures/what-to-expect-on-an-overnight. You'll be spending three nights with local families on this trip. While the accommodation is shared and basic, this is a great opportunity to connect with the local people, and enjoy some delicious home-cooked meals! Read more about the experiences here: https://www.intrepidtravel.com/adventures/community-based-tourism-vietnam/ You will need a basic level of fitness to take part in some experiences on this trip. Your visit to Hoi An includes a bicycle tour of the surrounding countryside. Plus, there is an included hike of up to 10 kilometres (6.2 miles) in the countryside in Da Bac. Good walking shoes are recommended. Please let your booking agent know if you have any concerns. Should you wish to skip the 10-kilometre (6.2 mile) trek, a taxi can be arranged locally for approximately USD 70. You will visit a number of temples on this trip, and this requires modest clothing. Be sure to bring clothes that cover the arms and pants or skirts that go past the knees. A light scarf is also a good idea for covering shoulders and arms when it’s hot.

GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.  MOSQUITO-BORNE ILLNESSES: Mosquito-borne diseases such as dengue fever and Japanese encephalitis are widespread in South East Asia. Malaria is also prevalent in some regions, particularly along the borders in mountainous regions. Take preventative measures such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn. Seek medical advice prior to travel for medication or vaccination advice. ZIKA VIRUS: There have been reports of transmission of the mosquito-borne Zika virus in this region and we advise all travellers to protect themselves from mosquito bites. Given possible transmission of the disease to unborn babies, and taking a very cautious approach, we recommend all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip. AIR POLLUTION AND SMOKE HAZE: Bangkok and other Thai cities experience high levels of air pollution, which may aggravate bronchial, sinus or asthma conditions. These can be particularly high between the months of December and February. Smoke haze, which usually occurs across parts of north and north-east Thailand during March to April, can also aggravate these conditions. You may wish to take a quality mask with you if you are particularly sensitive to smoke. Regular air quality reports are available from the following website http://aqicn.org/city/bangkok/ The 6km (3.7mi) trek, starting in the Sung village, is easy to moderate. However please consider the following information to prepare you for the walk. We start at 500m and maintain a similar same elevation for the first 4km of the trek. We descend over the last 2km to finish at around 120m. This trek can be quite slippery after or during rain, so we highly recommend suitable footwear. Comfortable supportive footwear (running shoes) will be suitable however you are welcome to bring hiking boots if you prefer. Walking poles are not essential however we encourage those that may be less agile to bring one on the walk. Please ensure you have a 1.5 litre water bottle with you for the trek; we will fill bottles at Sung Village and there are no refill points along the way until we have concluded the trek.

While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader or local representative will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. If you have dietary requirements and/or food allergies, please let your booking agent know prior to departure. CAMBODIAN FOOD: Wondering what Cambodian food is like? Check out our guide to the local cuisine here: https://www.intrepidtravel.com/adventures/cambodian-food-guide/ Is it true they eat spiders in Cambodia? Read about it here: https://www.intrepidtravel.com/adventures/cambodia-eating-spiders/ BREAKFASTS: At some hotels you may have a menu or buffet with choices of Cambodian and Western food. At homestays you will have simpler breakfasts of local foods, eggs, bread, jam, tea and coffee. FOOD ALLERGIES: Travelling in South East Asia with a food allergy? We have some advice for you here: https://www.intrepidtravel.com/adventures/travelling-food-allergies-south-east-asia/

SPENDING MONEY When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling. Budget for meals not included: USD 500.00 The official currency of Thailand is the baht (THB). The most convenient and cheapest way to obtain local currency is via ATMs which are available in most towns and cities. Foreign currency notes that are old, torn or faded can be very difficult to exchange. Clean bills in small denominations are most useful. The use of credit cards is restricted, mainly to major hotels and more upmarket shops and shopping centres. CAMBODIA: You can use your credit/debit card in ATMs, which are common throughout Cambodia. These machines dispense cash in USD. There is no need to bring lots of cash with you unless you prefer not to use ATMs. There is also no need to pre-purchase Cambodian riel prior to arriving in the country. Most travellers never need to have more than USD10 worth of Cambodian riel on them at any one time, as USD cash is widely accepted. After making a payment in USD, change is often given in Cambodian riel. Many businesses are unable to change larger notes (USD20, USD50 or USD100), so we recommend carrying a mix of denominations. If you are obtaining USD cash prior to arrival in Cambodia, please check that all your notes are in good condition and not old. Banknotes that are crumpled, torn, marked or printed before 2006 are generally not accepted. USD2 banknotes are also not accepted. Please be warned that some banks at Cambodian airports may tell you that you need to change your USD cash into Cambodian riel, but this is not true.  VIETNAM: You can use your credit/debit card in ATMs, which are common throughout Vietnam. These machines dispense cash in VND (Vietnamese dong). Credit/debit cards aren’t accepted for small payments in Vietnam so please ensure you have VND cash to cover daily expenses. Clean banknotes in small denominations are most useful. There is no need to bring lots of cash with you unless you prefer not to use ATMs. You can obtain VND cash prior to arriving in Vietnam, through normal outlets such as banks and currency exchange offices.  TIPPING Tipping can be an appropriate way to recognise great service when travelling. While it may not be customary in your home country, it is an entrenched feature of the tourism industry across many of our destinations and is greatly appreciated by the people who take care of you during your travels. It is always best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult rather than the goodwill gesture it is intended to be. OPTIONAL TIPPING KITTY On Day 1 of your trip, your group leader or local representative may discuss with you the idea of operating a group tipping kitty, whereby everybody contributes an equal amount and your group leader or local representative distributes tips for drivers, local guides, hotel staff and other services included on your trip. This excludes restaurant tips for meals not included in your itinerary. The group leader or local representative will keep a running record of all monies spent which can be checked at any time, and any funds remaining at the end of the tour will be returned to group members. We have found that this is easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip. Participation in this kitty is at your own discretion, and you are welcome to manage your own tipping separately if you prefer. Please note the tipping kitty excludes tips for your group leader or local representative. Please note this is a combination trip made up of 2 sections. There will be the option of contributing to a group tipping kitty on both sections of this trip. Day 1 Optional tipping kitty for this section: USD 18 per person Day 12 Optional tipping kitty for this section: USD 35 per person YOUR GROUP LEADER OR LOCAL REPRESENTATIVE  You may consider tipping your group leader or local representative for outstanding service throughout your trip. The amount is entirely a personal preference however as a guideline 4-7 USD or EUR per person (in a currency relevant to your destination), per day can be used. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip. CONTINGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs. COMMISSIONS Intrepid understands that the receipt of commissions in exchange for recommending particular shops or services is ingrained in the culture of the tourism industry. For this reason, we have established a centralised fund for contributions from recommended suppliers so these can be collected and distributed back into the business. Actively managing the receipt of commissions helps us maintain the level of quality you expect on one of our trips. Travel is always an adventure so Intrepid cannot explicitly guarantee the quality of a product but we aim to provide the best value trips in the market. Please let us know via the feedback form completed after your trip if we are successfully meeting - or exceeding - this objective.

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage and walk with it for short distances or up or down a flight of stairs. Our travellers usually find the smaller their luggage is, the more they enjoy the trip not having to worry about carrying heavy bags! Aim to keep your main luggage under 15kg. Many travellers carry their luggage in a compact smaller suitcase or backpack with wheels. We recommend your bag has carry straps or handles so it is easy to lift and carry for the times you are unable to wheel it (ie. on rough surfaces or up steps). If you are taking overnight trains, or primarily using public transport then the smaller your luggage the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful especially when travelling on public transportation as well. You'll also need a day pack/bag to carry water, camera, swimming suit, waterproof pouch/bag for phone, hiking shoes and jacket etc. when you’re exploring during the day. Below we have listed the essentials for this trip:

https://www.intrepidtravel.com/packing-list

LOCAL DRESS: When packing be aware that dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in the predominantly hot Asian climate. In many rural areas in Asia women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong.

WATER BOTTLE: This trip includes one or more sections in a private vehicle with a water dispenser. We encourage all our travellers to bring a refillable water bottle on your trip to help reduce the use of disposable plastic bottles.

SONGKRAN FESTIVAL The Songkran Festival is celebrated to mark the New Year. The festival runs from the 13th to the 16th of April. Traditionally houses and villages are properly cleaned in preparation for the New Year, flowers are gathered to decorate Buddha images, young people pour water over the elders for good luck. Songkran Festival is often referred to as the “water festival” as it is now common to throw water over each other during the festival period. Our advice is to be prepared to get wet! Your group leader or local representative will discuss the festival activities upon day one at the group meeting. WEATHER IN CAMBODIA Any time of the year is a good time to travel in Cambodia, with each season having its advantages. The climate in Cambodia is generally hot and humid throughout the year. Temperatures stay in the 30Cs most of the year, dropping back to the 20Cs at night. There are officially two seasons in Cambodia – wet and dry. During November to May you can expect dry conditions, while June to October will have wetter weather. SEASONAL FLOODING IN CAMBODIA Severe storms and widespread seasonal flooding, including localised flash flooding, can occur without warning in Cambodia, particularly during the local wet season from July to November. The Cambodia/Thailand land border is occasionally closed due to flooding. Should land travel be disrupted and we need to fly, travellers will need to use their contingency funds to cover any additional costs. TET 8 - 14 February 2024, 28 January - 3 February 2025 Tet is Vietnam’s New Year festival which takes place in late January/early February based on the lunar calendar and is the most important celebration of the year. While this can be a fascinating time to be in Vietnam, you do need to be prepared for some businesses to be closed, tourist sites to be very busy and for transport to be packed as many Vietnamese are travelling around the country. Although we do our best to run trips during Tet as per the scheduled itinerary, it is likely that there will be some changes to transport, accommodation or order of destinations visited. Due to the high demand on tickets at this time, flights and overnight trains may on occasion need to be replaced with day buses. We will aim to communicate any known changes prior to your departure. WEATHER IN VIETNAM The most popular times to visit Vietnam are spring (February-April) and autumn (September-December) but because of the huge variations in latitude and altitude, there is no one best time to go to Vietnam. Temperatures vary from 4°C (39°F) in Sapa in winter to humid 36°C (97°F) days in Saigon in the middle of the dry season. The monsoons bring heavy rain to the south, and a cooler winter to the north. It’s a good destination all year. WET SEASON Flooding is common across Vietnam during rainy season (June-December) and could also lead to landslides. Typhoons are also common during this period. During these months there may be disruptions to transport and some activities or destinations may need to be changed as a result at short notice. During public holidays and festival periods in Cambodia some businesses may close, transport may be extremely busy and travel times may increase. The main holidays in Cambodia are: Chinese New Year (09-12 February 2024) Khmer New Year (13 - 16 April 2024) Royal Birthday of the King Sihamoni (14 May 2024) Pchum Ben Day (01 – 03 October 2024) Water & Moon Festival (14 -16 November 2024)

We like to think our Intrepid travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips. We ask that you respect your fellow travellers, group leader or local representative, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip. If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws. To ensure the well-being of everyone on the trip, all decisions made by group leaders or local representatives and ground staff are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited. If something is concerning you during your travels with us, please speak to your group leader or local representative immediately. Alternatively, contact us on the emergency contact number detailed in your Essential Trip Information’s Problems and Emergency Contact section.

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/ In case of a genuine crisis or emergency, you can reach our local office on the numbers below: Available for phone call or WhatsApp call on +855 92 555 969 Intrepid local operator : Available for phone call on +84 90 311 7770

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel ELEPHANT PERFORMANCES & ELEPHANT RIDING: While we respect each individual’s decisions while travelling, Intrepid does not include elephant rides or unnatural performance activities on any itinerary, and we recommend you bypass these activities should they be offered to you during your stay. Professional wildlife conservation and animal welfare organisations, including World Animal Protection, advise that contrary to common belief, captive elephants remain wild animals and despite good intentions, unfortunately, many venues are unable to provide the appropriate living conditions elephants require and this ultimately impacts their well-being. While there is some merit in the argument that the money you pay for the activity goes towards keeping the elephants and their mahouts employed, we know that it also fuels demand for elephants to be captured in the wild or captive-bred. We thank you for your support in improving the welfare of these majestic creatures. Further information is available on the below link: http://www.intrepidtravel.com/elephants-welfare ORPHANAGE TOURISM In recent times orphanage tourism has become increasingly popular in Cambodia. Orphanage tourism is what happens when good intentions and reality don’t quite synch up. Travellers who visit and volunteer in orphanages may genuinely want to help, but their efforts can often perpetuate a system where children are separated from their families and, in some cases, abused. That’s why we don't include visits to orphanages on any of our trips. For more on our position on orphanage tourism and the work we are doing to protect children in the countries we visit, see these links below: https://www.intrepidtravel.com/adventures/the-fight-against-orphanage-tourism/ https://www.intrepidtravel.com/adventures/why-were-rethinking-orphanage-tourism/ https://www.intrepidtravel.com/sites/intrepid/files/basic_page/files/IG%20Child-Protection-Flyer-LR.pdf

We created our not-for-profit, the Intrepid Foundation because you – our travellers – told us you wanted to make an even greater impact in the communities you visit. The Foundation works by teaming up with partners around the world so that together we can deliver greater positive impact at scale. Partners are identified by our local staff who live and work in our destinations. They harness their powerful community connections to determine the issues that matter most and select local partners who can deliver real solutions. Since 2002, the Intrepid Foundation has raised more than $14million dollars and supported more than 160 communities worldwide. Now, with over 40 partners all over the world, your donations are helping to restore forests in Kenya, empower women in Honduras and promote elephant welfare in Laos, to name just a few. For more information about the Intrepid Foundation, please ask your group leader or local representative or visit our website: http://www.theintrepidfoundation.org/

HOTELS: Most of the accommodation on this trip is in hotels (mostly 2 to 3-star). Facilities are often basic, with some properties not having a continuous supply of hot water on occasion. All rooms are either fan cooled or with air conditioning and twin share with private facilities unless stated otherwise in the daily itinerary. Double beds are not widely available in South East Asia. WINDOWLESS ROOMS: Some hotels in South East Asia have windowless rooms, or windows that don't necessarily have a view. This is often due to high population density in large cities, however local building standards also do not require rooms to have windows. We do request rooms with windows, however they aren't always available. DAY ROOMS & EARLY CHECK IN: Please note in some destinations we will provide use of day rooms. These rooms are provided for shared group use before or after overnight train journeys. We have some days where we arrive at our destination before check in time and a day room is not included. If you have booked a Single Supplement for your trip, it will not apply to these day rooms. Your leader may be able to assist you in booking a room for your sole use (depending on availability) until our regular trip rooms become available for an additional charge. Please talk to your leader at the Welcome Meeting if this is a service you would like to request.

OVERNIGHT SLEEPER TRAINS IN VIETNAM: Compartments will be 4 berth to 6 berth depending on seasonal variations and the group configuration. We aim to secure 4 berth compartments where possible. A sheet, pillow and blanket are provided, although some travellers prefer to bring their own sleeping sheet. Passengers of different genders may be required to share a compartment and there will be occasions where you'll be sharing with local travellers or travellers who are not part of your group. On occasion the group may be split between several carriages, however your leader will coordinate and give further information on the trip.

Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative. If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise. For assistance with travel insurance or other services, please visit the link below: https://www.intrepidtravel.com/booking-resources/our-services

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SOLO TRAVELLERS The beauty of our style of travel is that it caters to travellers who are travelling solo and who want to meet and share experiences with like-minded people. On our trips rooming is organised on a twin-share basis. We pair up solo travellers with another traveller of the same gender as per the gender marker on each of their passports. As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you. We also have an optional single supplement available on most trips for travellers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis. On a small selection of itineraries some accommodations are booked on an open gender, multi-share basis (for example on a felucca in Egypt or an overnight train in Vietnam). In those instances it will clearly be stated in our Essential Trip Information prior to booking and travelling.

ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

Guesthouse (4 nights),Homestay (3 nights),Hotel (16 nights),Overnight sleeper train (2 nights)