Galapagos Family Holiday
from $3861
Duration: 8 Days
The Galapagos Islands are home to some of the rarest animals on the planet and this trip gives the whole family a unique opportunity to learn about the biology and diversity of this paradise. Everyone will enjoy spotting the myriad animals in their natural environment as they graze, sleep and play on the beaches, mountains and rocks of the islands of Santa Cruz and San Cristobal. Snorkel beside sea lions, marvel at the plodding majesty of giant tortoises, spot frigatebirds, blue-footed boobies and Galapagos crabs, and keep an eye out for marine iguanas, whales, dolphins and sharks as you explore this natural paradise. You’ll experience (animal) life like never before together on this beautiful family-focused expedition to the Galapagos.
  • Swimming beside sea lions is an incredible and surreal experience, and there are few better places to do so than Isla Lobos: home of the world's second largest sea lion colony.
  • You'll get to know the locals by staying in small hotels on the Galapagos islands, as well as exploring the islands and coves by boat.
  • Be surrounded by birds like blue-footed boobies and frigates, who land so close, and often have not even the slightest interest you're there!
  • Incredible photo opportunities await around every corner – not least of Kicker Rock, the marvellous twin volcanic peaks seen sitting in the ocean from the top of Cerro Tijeratas.
  • With spare time in Quito and Isla Santa Cruz, you can spend quality time with the family – perhaps with further hiking or visiting the colourful local markets.
  • Complimentary Arrival Transfer
  • Quito - Leader led city tour + the Equator line
  • Isla Santa Cruz - Tortuga Bay walk
  • Isla Santa Cruz - Purto Ayora Walking Tour
  • Isla Santa Cruz - Charles Darwin Research Centre (45 Minutes)
  • Isla Santa Cruz - Highlands
  • Isla San Cristobal - Interpretation Center Visit (1 hour) - Dry Landing
  • Isla San Cristobal - Snorkelling in Las Loberias
  • Isla Lobos - Swimming and Snorkelling
  • Day 1 Location: Quito
    Bienvenidos! Welcome to Ecuador. Sitting at an altitude of 2,850 metres, under the gaze of Volcan Pichincha, Quito is one of the most attractive cities in South America. Your adventure starts with a welcome meeting at 5 pm. You can arrive at any time as there are no activities planned until this important meeting. If you have time beforehand, take a walk down the famous Calle La Ronda, Quito's oldest street. La Ronda is a peek into the colonial past of the city. This awesome street offers the city's best in one place. You may even wish to arrive a day or two early and explore further beyond the city, visiting Otavalo, Cotopaxi or the Cloud Forest.
    Day 2 Location: Quito
    After breakfast, explore the historic centre of Quito on a walking tour. Stroll through Plaza Grande (main square) and by the Archbishop's Palace. From here, walk about 800 metres uphill to reach the Basilica del Voto Nacional. Time permitting, you may wish to spend more time exploring this church and its views from the top towers. Finally, walk to La Ronda Street and pass by La Compania de Jesus (Church of the Society of Jesus) and San Francisco churches From here we travel to the Equator line The famous Mitad del Mundo monument is an impressive 30-metre-tall structure that marks where the equator is located— or, at least, that’s what many people believe. The afternoon is free for you to explore the city more, or simply just relax at the hotel, getting ready for tomorrow’s adventure!
    Day 3 Location: Isla Santa Cruz
    Today you will take the short flight to Isla Santa Cruz, one of the main hubs of the Galapagos. Upon arrival, enjoy a walking tour of Purto Ayora, after which you’ll take a walk to Tortuga Bay. The walk to Tortuga Bay beach takes approximately 45 minutes (one way). The rest of the day is free for you to further explore. Perhaps visit the buzzing local fish market, where cheeky pelicans try to get in on the daily catch! You might like to simply stay in Puerto Ayora, soak up the seaside ambience and make some of your own discoveries. The town itself is nice and small, perfect for exploring on foot.
    Day 4 Location: Isla Santa Cruz
    After breakfast, head off to the Charles Darwin Research Station. This not-for-profit organisation has been operating since 1959. The station's visitor centre is an essential stop for anyone interested in the archipelago's natural and human history. It's great for learning about the local conservation of the unique ecosystems of the Galapagos. It offers the chance for close-up encounters with giant tortoises, and you can see many newborn and young giant turtles too – they're here as part of the breeding program to reintroduce the creatures to their natural habitat. In the afternoon you will venture to the higher part of Santa Cruz to observe giant tortoises roaming around in the wild. These fascinating animals can weigh as much as 400 kilograms and are very popular with kids.
    Day 5 Location: Isla San Cristobal
    Today, head by boat to your second island, Isla San Cristobal. Upon arrival, check-in to the hotel and have time to relax before heading to the Interpretation Center to learn about the history of the islands and the challenges local conservationists face. Then you'll head to the Cerro Tijeratas (Frigatebird Hill) which is located 2 kilometres from the centre, southwest of Isla San Cristobal. It is a bit of a climb to the top, but your reward is an amazing view of the bay. From here you can see the 140-metre-tall Kicker Rock, its twin volcanic slabs looming large in the ocean. Soon after you will travel to La Loberia to enjoy some snorkelling, perhaps spotting sea lions and sea turtles as you paddle around – they love friends swimming nearby!
    Day 6 Location: Isla San Cristobal
    You second day in Isla San Cristobal begins with a short boat ride to Isla Lobos (approximately 1 hour). This island boasts the second-largest sea lion colony in the world, not to mention the tallest lighthouse on the entire continent. Along the way you can observe the abundant sea life that the Galapagos is renowned for. You might be lucky enough to spot nesting frigate birds and blue-footed boobies. On arrival you might want to head out into the water for some quality swimming and snorkelling time. You could find yourself in the midst of turtles, manta rays and maybe the odd Galapagos shark (don't worry – they're harmless!). Then it's time to head back to base and relax.
    Day 7 Location: Quito
    You will have a free morning to further explore the unique sights of Isla San Cristobal – maybe some last-minute shopping or a visit to the beach one last time. The best thing is, you decide! Late in the afternoon, take a flight back to Ecuador’s capital, Quito.
    Day 8 Location: Quito
    Welcome back to the mainland! With no activities planned for today, you can depart at any time. Hotel check out is normally at midday. If you would like to spend more time in Quito, good for you! We’ll be happy to organise some additional accommodation (subject to availability).
    Dates
    Prices
    Availability
    Departure Date:
    30MAR2024
    Return Date:
    06APR2024
    4420NZD
    available
    Departure Date:
    31MAR2024
    Return Date:
    07APR2024
    4460NZD
    available
    Departure Date:
    30JUN2024
    Return Date:
    07JUL2024
    4460NZD
    available
    Departure Date:
    03AUG2024
    Return Date:
    10AUG2024
    4630NZD
    available
    Departure Date:
    17AUG2024
    Return Date:
    24AUG2024
    4290NZD
    available
    Departure Date:
    22DEC2024
    Return Date:
    29DEC2024
    4460NZD
    available
    Departure Date:
    29DEC2024
    Return Date:
    05JAN2025
    4460NZD
    available
    Last modified (date)

    07 Feb 2024

    Trip title

    Galapagos Family Holiday

    Trip code

    GLFB

    Validity

    Validity: 01 Jan 2023 to 31 Dec 2024

    Introduction

    The Galapagos Islands are home to some of the rarest animals on the planet and this trip gives the whole family a unique opportunity to learn about the biology and diversity of this paradise. Everyone will enjoy spotting the myriad animals in their natural environment as they graze, sleep and play on the beaches, mountains and rocks of the islands of Santa Cruz and San Cristobal. Snorkel beside sea lions, marvel at the plodding majesty of giant tortoises, spot frigatebirds, blue-footed boobies and Galapagos crabs, and keep an eye out for marine iguanas, whales, dolphins and sharks as you explore this natural paradise. You’ll experience (animal) life like never before together on this beautiful family-focused expedition to the Galapagos.

    Style

    Original

    Themes

    Family,Wildlife

    Transport

    Boat,Speed boat

    Physical Rating

    2

    Physical preparation

    These trips are setup to involve and include all the family so no real physical preparation is necessary. The trips all have some degree of physical activity but nothing that is too strenuous. Please check the physical rating on the trip notes and if you need further explanation please contact one of our sales consultants who will provide you with more detailed information.

    Joining point

    La Cartuja Hotel

    Leonidas Plaza N20-08 y 18 de Septiembre

    Quito

    ECUADOR

    Phone: +593 2523577

    Joining point description

    La Cartuja Hotel is a charming boutique property with spacious rooms, wifi and a central courtyard to relax in. It is located within walking distance to restaurants, shops and attractions.

    Joining point instructions

    Please make sure that you provide your flight details no later than 14 days before departure to book your arrival transfer with us. For your confirmed arrival transfer, you’ll be met at Quito Airport International Arrivals by a transfer representative holding an Intrepid sign. In case of flight cancellations, changes, if you experience severe delays at immigration, baggage collection or customs, or if you are not able to find the driver, please contact our local office on the number in the ‘Problems and emergency contact information’ section.

    Alternate Joining point

    For trips departing on the following dates, use this joining point.

    30 Mar 2024 (GLFB240330), 31 Mar 2024 (GLFB240331), 30 Jun 2024 (GLFB240630), 03 Aug 2024 (GLFB240803), 22 Dec 2024 (GLFB241222), 29 Dec 2024 (GLFB241229)

    Vieja Cuba Hotel

    La Niña N26-202 & Av. Diego de Almagro

    Quito

    ECUADOR

    Phone: +593 22906729

    Finish point

    La Cartuja Hotel

    Leonidas Plaza N20-08 y 18 de Septiembre

    Quito

    ECUADOR

    Phone: +593 2523577

    Finish point description

    La Cartuja Hotel is a charming boutique property with spacious rooms, wifi and a central courtyard to relax in. It is located within walking distance to restaurants, shops and attractions.

    Finish point instructions

    If you have a confirmed departure transfer your leader will advise your pick up time the day before your trip ends. Alternatively, please ask your leader or hotel staff for assistance in arranging a taxi or instructions to reach the airport by public transport

    Alternate Finish point

    For trips departing on the following dates, use this finish point.

    30 Mar 2024 (GLFB240330), 31 Mar 2024 (GLFB240331), 30 Jun 2024 (GLFB240630), 03 Aug 2024 (GLFB240803), 22 Dec 2024 (GLFB241222), 29 Dec 2024 (GLFB241229)

    Vieja Cuba Hotel

    La Niña N26-202 & Av. Diego de Almagro

    Quito

    ECUADOR

    Phone: +593 22906729

    Important information

    FAMILY TRIP: Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you. MINIMUM AGE: Age restrictions apply to this trip: minimum age 5 years old.  DISCOUNT: A discount of 10% applies on this trip to children 17 or younger at the time of travel. SINGLE SUPPLEMENT:  A single supplement is available if you’d prefer not to share a room on this trip. The single supplement applies to all nights of your trip and is subject to availability. Please speak to your booking agent for further information. FIRST DAY: This trip starts in Quito on Day 1 at 5 pm. This allows time after the welcome meeting to explore Quito. AIRPORT TRANSFER: A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel. LAST DAY: This trip finishes upon arrival in Quito on Day 8. Please do not book any flights until after 8pm this evening. GALAPAGOS PARK, TRANSIT CARD AND ISABELA PORT FEE The Galapagos park fee (US$100), transit card fee (US$20) and Isabela Port fee (USD5) are payable upon arrival to the islands (cash only). This amount is in addition to your trip payment. When booking, please ensure that your details are correct, and double check them on your documents prior to departure. If your passport does not match your booking details, you may be refused entrance to Galapagos National Park. Please make sure that your name is spelt correctly, and that you book using the name in your passport (particularly if you are recently married). If you are issued a new passport with a different number between the time that you book and the time you travel, please take both the old and new passports with you. TRAVEL INSURANCE: The Ecuadorian government has declared that travel insurance is compulsory for all travelers entering Ecuador. Proof of insurance may be requested at upon entering the country by immigration officials, so please ensure you carry this with you. SNORKELLING: Snorkelling equipment is included in this tour (mask & flippers). If you wish to hire a wetsuit this can be arranged locally for an additional cost.

    Group leader

    All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family to take the hassle out of your travels and help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see - for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.

    Safety

    Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trip. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Though obvious please don't allow your children to carry their own passports while on tour. Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field: http://www.intrepidtravel.com/contact-us/safety FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms. TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD: Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware! SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts. When travelling in private mini vans or trucks all children (and adults) must wear a seat belt. No children are allowed to sit in the front seat of a vehicle. PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing. LIFE JACKETS: While life jackets are generally available on water craft, there may be occasions where they are not provided and child size life jackets are not always readily available. If travelling with children and this safety issue concerns you we will be able to advise alternative methods of transport (where available) for you to travel to the next destination. You can choose to travel independently for this leg of the journey. This would be at your own expense. WATER SAFETY: Please take care when taking part in any activities in the ocean, river or open water with your children, where waves and currents can be unpredictable. It's expected that anyone taking part in water activities is able to swim and have experience in open water. All swimmers should seek local advice before entering the water.

    Visas

    PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  www.intrepidtravel.com/visa-entry-requirements

    Why we love it

    Swimming beside sea lions is an incredible and surreal experience, and there are few better places to do so than Isla Lobos: home of the world's second largest sea lion colony.

    You'll get to know the locals by staying in small hotels on the Galapagos islands, as well as exploring the islands and coves by boat.

    Be surrounded by birds like blue-footed boobies and frigates, who land so close, and often have not even the slightest interest you're there!

    Incredible photo opportunities await around every corner – not least of Kicker Rock, the marvellous twin volcanic peaks seen sitting in the ocean from the top of Cerro Tijeratas.

    With spare time in Quito and Isla Santa Cruz, you can spend quality time with the family – perhaps with further hiking or visiting the colourful local markets.

    Is this trip right for you

    This is a well-rounded family adventure, and there are many reasons to fall in love with the Galapagos Islands. That said, wildlife is the major focus of this trip, so it's especially suited to animal-lovers and birdwatchers. There's a lot of boat travel between the various islands. If you're prone to seasickness or motion sickness, it might be wise to consult your doctor about preventative medication before you go.

    Health

    GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. 

    Food and dietary requirements

    While travelling with us you and your family will experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you and your family more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. If you or a member of your family have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

    Money matters

    The official currency of Ecuador is the US dollar (USD). Please note that in Ecuador automatic money machines often limit the amount you can withdraw. This can be $100 or $200 per day depending on your card. SPENDING MONEY: When it comes to spending money on the trip, every family is a little different. You know your  families spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document). TIPPING If you are happy with the services providing a tip - though not compulsory - is appropriate. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. We recommend that any tips are given to the intended recipient by a member of your group, rather than collected and passed on by the group leader. The following amounts are based on local considerations and feedback from our past travellers: Restaurants: Please check the bill and if there’s an addition of 10% service charge, there’s no requirement for tipping. Otherwise, 10% of the total bill amount is appropriate. At local markets and basic restaurants: Leave the loose change. Local guides: Throughout your trip you may at times have a local guide in addition to your leader. We suggest US$1 per person, per day for local guides. Your crew (including the leader and driver, and perhaps cook depending on your trip): You may also consider tipping your crew for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline US$2-3 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. Galapagos Islands - Tipping Though part of Ecuador, the economy in the Galapagos Islands is different to that of the mainland, which is generally reflected in higher costs of living. As such, a tipping guideline in the Galapagos Islands is of USD 1-3 per person per day for the crew and USD 5-8 per person per day for your Galapagos leader. Budget for meals not included: 180.00 CONTINGENCY FUNDS: We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 per family member for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved

    What to take

    CLIMATE & CLOTHING:  Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage, although you won't be required to walk long distances with it (max 30 minutes). Many travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are also convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips. Below we have listed the essentials for this trip: *Comfortable walking shoes or trainers * Sandals/flip-flops for relaxing * Sun-hat * High-factor sunscreen & lipsalve * Waterbottle * Insect repellent * Sunglasses * Personal first aid kit * Waterproof bags for valuable items like passports, cameras etc * A laundry service may be available in some hotels, but we recommend taking biodegradable travel detergent clothes can be washed as you wish. VALUABLES: Please try to avoid bringing unnecessary valuables, and use your hotel safe and the safe on the overland truck to store the bulk of your money, passport, and airline tickets. It’s also a good idea to purchase a money belt or pouch that is easily hidden. We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary.

    Climate and seasonal

    GALAPAGOS PARK, TRANSIT CARD & ISABELA ISLAND PORT FEES: A Galapagos Transit Card fee of US$20 is payable on departure from Quito Airport (or whichever airport in Ecuador you are flying to the Galapagos from). The Galapagos park fee (US$100) and Isabela Port fee (US$5) are payable upon arrival to the islands (cash only). These amounts are in addition to your trip payment. When booking, please ensure that your details are correct, and double check them on your documents prior to departure. If your passport does not match your booking details, you may be refused entrance to Galapagos National Park. Please make sure that your name is spelt correctly, and that you book using the name in your passport (particularly if you are recently married). If you are issued a new passport with a different number between the time that you book and the time you travel, please take both the old and new passports with you.

    A couple of rules

    We like to think our Intrepid travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips. We ask that you respect your fellow travellers, group leader or local representative, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip. If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws. To ensure the well-being of everyone on the trip, all decisions made by group leaders or local representatives and ground staff are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited. If something is concerning you during your travels with us, please speak to your group leader or local representative immediately. Alternatively, contact us on the emergency contact number detailed in your Essential Trip Information’s Problems and Emergency Contact section.

    Feedback

    Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

    Emergency contact

    While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/ In case of a genuine crisis or emergency, you can reach our local office on the numbers below: PEAK South America: +51 9 9605 5559

    Responsible travel

    Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel Love wildlife? Us too. We believe nature should be protected, respected and never exploited for our entertainment.   That’s why we design all of our wildlife trips and experiences to meet the standards set out in our animal welfare guidelines (https://www.intrepidtravel.com/en/animal-welfare), created in collaboration with World Animal Protection. This ensures that the unforgettable animal encounters our travellers rave about are conducted responsibly, with the utmost respect for all creatures.  What does that mean for you? Well, we never ride, feed or handle wild animals for a start. Take a closer look at our animal welfare policy (https://www.intrepidtravel.com/sites/intrepid/files/Intrepid_Travel_Animal_Welfare_Policy.pdf) to learn more about how we champion responsible, cruelty-free experiences on our trips, and see how you can help make a difference when you travel with our animal-friendly travel tips (https://www.intrepidtravel.com/en/how-be-better-traveller-wildlife). 

    The Intrepid Foundation

    We created our not-for-profit, the Intrepid Foundation because you – our travellers – told us you wanted to make an even greater impact in the communities you visit. The Foundation works by teaming up with partners around the world so that together we can deliver greater positive impact at scale. Partners are identified by our local staff who live and work in our destinations. They harness their powerful community connections to determine the issues that matter most and select local partners who can deliver real solutions. Since 2002, the Intrepid Foundation has raised more than $14million dollars and supported more than 160 communities worldwide. Now, with over 40 partners all over the world, your donations are helping to restore forests in Kenya, empower women in Honduras and promote elephant welfare in Laos, to name just a few. For more information about the Intrepid Foundation, please ask your group leader or local representative or visit our website: http://www.theintrepidfoundation.org/ This trip supports The Galapagos Conservancy, who help protect the unique biodiversity of the Galapagos. Donations support their Galápagos Conservancy Women in Sustainable Entrepreneurship (WISE) program, providing critical capital for sustainability initiatives and building the entrepreneurial capacity of Galápagos women. Intrepid will double your impact by dollar-matching post-trip donations made to The Intrepid Foundation. To find out more or make a donation, visit: www.theintrepidfoundation.org/t/galapagos-conservancy

    Accommodation notes

    GENERAL ROOMING CONFIGURATIONS: Family of two - All family groupings of two will be put into a twin room. Family of three - Wherever possible we will put you in a triple room. Please be aware that in a handful of places triple rooms are in short supply. This means that, in practice, a triple room will often simply be a twin room with a mattress on the floor or a further bed squashed in. Where it is impossible to provide a triple room, you will have to decide which of your party takes the single room. Family of four or more - You will most likely stay in two twin rooms. If and wherever possible we will aim put you in a quadruple room. Whilst we will do our very best to ensure that families are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over where you will be put. You need to come prepared for this.

    Travel insurance

    Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative. If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise. For assistance with travel insurance or other services, please visit the link below:

    Your fellow travellers

    As you and your family travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow families will probably come from all corners of the world and likely a range of age groups too (for both parents and children). We ask you to be understanding of the various needs and preferences of your group - patience with your fellow  families is sometimes required for the benefit of everyone's travel experience. Remember too that you and your family have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow families booked on your trip prior to departure.

    Itinerary disclaimer

    ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

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