07 Feb 2024

Hola Cuba

QUKP

Validity: 01 Jan 2023 to 31 Dec 2024

Experience the splendour of Cuba – a cobblestoned Caribbean gem where the rum is plentiful, the smiles infectious and dancing is essential. Join our Hola Cuba adventure and wind your way from sultry Havana and its crumbling churches, through the valleys and farms of Pinar del Rio, and on to the Afro-inspired beats of Trinidad. Along the way we’ve assembled a cast of Cuban characters to give you a proper welcome – tobacco farmers, expert chefs, local artists, historians and salsa dancers that understand where Cuba came from, where the country sits now and, more importantly, where it’s going.

Comfort

Explorer

Private vehicle

3

None of the activities featured in this trip require special training or skills, just a reasonable level of fitness and a willingness to participate. Stairs are prevalent in Cuban homes, and cobblestones and uneven roads are common. If you are in any doubt, please share these concerns or issues with your sales consultant so that your leader is aware prior and can pre-empt your needs. 

A Comfortable Guesthouse

Please read Joining and Finishing Point Instructions in the Essential Trip Information Document for details about your assigned guesthouse

Havana

CUBA

We have recently renamed the accommodation style on this trip to better reflect the different standards of accommodation we use across our different trip styles in Cuba. The standard of accommodation on this trip has not changed. Cuban guesthouses (known locally as casas) are similar in style to B&Bs, where families do not necessarily live in the residence. While some guesthouse managers and owners speak English, interaction mostly consists of gestures, smiles and ‘Spanglish’. Just like the residences in your own neighbourhood, each casa is unique; expect there to be differences between the rooms you and your travelling companions stay in. Generally, there will be 1-4 group members in each guesthouse. Each room has a private bathroom with towels, and some basic toiletries may be provided. Occasionally two rooms will share one bathroom. Power cuts do occur on occasion, meaning that hot water can’t always be guaranteed regardless of the guesthouse standard.

A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel. For your confirmed arrival transfer, you’ll be met outside your arrival terminal by a transfer representative holding an Intrepid sign. In case of flight cancellations, changes, if you experience severe delays at immigration, baggage collection or customs, or if you are not able to find the driver, please contact the transfer operator: +53 5333 8121 or +53 5438 9140. Our transport provider, ECOTUR, also have an office in Terminal 3 and you can approach them directly for assistance. LOCAL ASSISTANCE We have a desk located in the listed address below; providing a 24-hour service with English speaking employees if any assistance is required. La Gargola Guesthouse 1st floor #82 Cuba Street Old Havana (between Cuarteles & Chacon Streets) +53 (7) 8605493

A Comfortable Guesthouse

Please read Joining and Finishing Point Instructions in the Essential Trip Information Document for details about your assigned guesthouse

Havana

CUBA

Intrepid can assist with pre-booking a departure transfer to the airport - enquire with your agent. Please advise your flight details at least 14 days prior to the start of your trip. If you have a confirmed departure transfer you will be collected from your guesthouse 3.5 hours before your flight departure time. Your leader will confirm this with you the day before your departure. If your driver has not arrived within 15 minutes of the scheduled pick up time, or your departing flight is cancelled or changed, please contact the transfer operator directly: +53 5438 9140. A taxi from your hotel to the airport will take approximately 25mins, depending on the traffic, and cost approximately EUR30. Please ask your leader or guesthouse staff for assistance in arranging a taxi.

1. A visa or tourist card, organised prior to arrival, is required for all nationalities visiting Cuba. American citizens and residents also require a signed and countersigned travel affidavit for this trip. Please refer to the ‘Passports, visas and entry requirements’ section of the Essential Trip Information for more details. 2. Our licensing agreement allows one night of pre-tour accommodation to be booked only when airline scheduling impedes your ability to arrive in time for the welcome meeting on Day 1 (subject to availability). Post-tour accommodation cannot be offered under our license. 3. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement applies to all nights on your trip and is subject to availability. Please speak to your booking agent for further information. 4. Complimentary airport arrival & departure transfers are included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days before travel. 5. The Cuban government has declared that travel insurance is compulsory for all travellers. Proof of insurance may be requested at Havana Airport by immigration officials. 6. Please advise bedding configuration requests to your booking agent at least 14 days prior to travel to aid guesthouse and rooming allocations. 7. Your adventure begins with a welcome meeting at 6 pm on Day 1 in Havana. There are no activities planned for the final day so you may depart at any time. 8. If you wish, you may request your confirmed guesthouse name and address inside 7 days from departure from your booking agent. You don’t need to request this – your arrival transfer driver will know the address of your assigned guesthouse. 9. Intrepid US, Inc. ("Intrepid US") provides legal tours to Cuba for Americans under the ‘Support for the Cuban People” category (§ 515.574); to be declared when selecting from the 11 permitted categories of travel. United States law specifies that to comply with this category, travelers must engage in the full-time schedule of activities provided by our program. The responsibility of tracking and recording activities and interactions with Cuba people is on the onus of the traveler which will be encouraged and facilitated by your tour leader. The US government is allowed to ask you for receipts and records from your trip to Cuba for up to five years.

All group trips are accompanied by one of our group leader or local representative. The aim of the group leader or local representative is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced group leader or local representative however, due to the seasonality of travel, rare situations may arise where your group leader or local representative is new to a particular region or training other group leader or local representative. Your group leader or local representative will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your group leader or local representative can recommend a local guide service in most of the main destinations of your trip.

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.

https://www.intrepidtravel.com/safety-guidelines

PETTY THEFT AND PERSONAL SAFETY While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.

SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts.

The laws around health and safety in Cuba are very different than in more developed countries, even for government licenced accommodation. While we endeavour to source accommodation that is compliant to our own health and safety standards there will be occasions where the accommodation will not have a marked fire exit, fire extinguishers or smoke alarms. Please ask your guesthouse owner to explain the fire evacuation plan to you when you check in.

WATER SAFETY: Please take care when taking part in any activities in the ocean, river or open water, where waves and currents can be unpredictable. It's expected that anyone taking part in water activities is able to swim and have experience in open water. All swimmers should seek local advice before entering the water.

INTERNET IN CUBA There are Wi-Fi hotspots located at larger hotels and at major public squares in most cities. You will need to purchase an ETECSA internet card from the ETECSA shop or larger hotel. Usually these come in 1-hour blocks at a price of EUR1-2 per hour. After partial use, ensure you log out correctly or turn your Wi-Fi off so that your time is not used up. If the login page does not open when you select the Wi-Fi, type this into your browser: www.portal-wifi-temas.nauta.cu Many websites and apps will not work in Cuba, so we recommend using WhatsApp to communicate with friends and family. SIM CARDS Cuba's only mobile phone operator, Cubacel, provides a tourist SIM package that you can purchase online prior to arrival for pickup at Jose Marti Airport in Terminal 3. The SIM costs around USD30 and includes 6GB mobile data, 100 min of calls, and 100 SMS messages, top ups are only for mobile data, not calls or SMS. It is good for 30 days after activation. Purchase the card on this site http://cubaceltur.com/#providers. You can pick up the SIM from the kiosk before passing through passport control or at any ETECSA office. To rent a handset costs USD6 per day. If you are using your own handset, for this to work in Cuba it needs to be unlocked, and function on the 900MHz band. You can get data on some foreign lines (including US) using global roaming although the costs are very expensive. Sending SMS from Cuba to another country depends on the receiver’s operator so you will need to check with yours. Most major US mobile phone providers allow texting to/from US numbers.

PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  www.intrepidtravel.com/visa-entry-requirements HOLA CUBA – FOR US CITIZENS This trip is for United States passport holders only. If you are travelling to Cuba on a passport of any other nationality you will need to book one of our other trips to Cuba. You may need to change the website region at the bottom of the page if you are viewing our website from within the US. If you are a US citizen, US permanent resident, or hold any type of US visa, and are travelling to Cuba, please refer to the US Department of State Bureau of Consular Affairs website - https://travel.state.gov – and the U.S. Department of the Treasury - https://www.treasury.gov/resource-center/sanctions/Programs/pages/cuba.aspx - for the latest advice. The Cuban Tourist Card must be purchased from the airport before boarding your flight to Cuba (pink in color USD50). This should be obtained by presenting your boarding pass at the check-in counter, or for some airports, at the gate. At check-in you might be asked to present your trip vouchers and Essential Trip Information (ETI) Document when procuring the Cuban Tourist Card, so be sure to bring printed copies of these with you. Your chosen airline should have more information about the departing airport’s process on flying directly from the US to Cuba. 48 hours before departing for Cuba, you will need to fill out the customs, immigration, and health declaration form on the D'Viajeros website. This generates a QR code that you will need for the airport check in process. https://www.dviajeros.mitrans.gob.cu/inicio You require a signed and countersigned travel affidavit for this trip. This form will be provided to you when your place on the trip is confirmed. Once you sign and return the affidavit to your booking agent, they will countersign it and return it to you. You will be required to show this affidavit when you re-enter the US. Contact the nearest Embassy or Consulate of Cuba for the most up to date information. To enter the country, visitors are required to have evidence of sufficient funds for the duration of their stay, proof of travel medical insurance, as well as onward travel ticket. US citizens travelling from the US must comply with the regulations set by the Office of Foreign Assets Control (OFAC) of the US Department of the Treasury. Individuals travelling to Cuba are not required to obtain licenses from OFAC if their travel is covered by a general license. There are 11 permitted reasons for travel and by traveling on the ‘Hola Cuba – for US citizens’ you would comply with the license category “Support for the Cuban People” (516.574). The responsibility of tracking and recording activities and interactions with Cuba people is on the onus of the traveler which will be encouraged and facilitated by your tour leader. The US government is allowed to ask you for receipts and records from your trip to Cuba for up to five years. PROHIBITED ITEMS WHEN TRAVELLING FROM CUBA TO THE US Travellers cannot bring alcohol or tobacco products from Cuba into the US for personal use. More information can be found here: https://help.cbp.gov/s/article/Article-82?language=en_US

Learn the local customs, folklore and beliefs behind Afro-Cuban religion as you’re welcomed into the homes of devoted residents on a colourful and unconventional Urban Adventure in Havana.

Relish a real garden-to-plate dining experience at a privately-owned organic eco-farm in picturesque Vinales – indulge in a variety of fresh produce all while gazing across sweeping views of the valley.

Receive a fascinating insight into the rise and fall of the charismatic and highly celebrated Cuban revolutionary Che Guevara at his mausoleum and museum in Santa Clara.

Experience Cuban hospitality and old-world charm in the coastal town of Trinidad. Wander through cobblestone streets among colourful colonial buildings and relax on the picturesque Playa Ancon.

Support the Cuban community by staying at privately-owned guesthouses, dining at home-grown restaurants, and gaining insider knowledge into Cuba’s history, thanks to the expertise of local guides.

The guesthouses (casas) we use are much nicer than your average Cuban dwelling and each room is unique. Regardless of where you stay, power cuts and breaks in hot water supply are sometimes unavoidable, as in any developing country – but we believe that this is all a part of the local experience. To help set your expectations correctly, please read the ‘Accommodation’ section of the Essential Trip Information. Part of Cuba’s appeal is its old-fashioned style – this includes the banking systems. Funds in Cuba can be difficult to access. Please read our Essential Trip Information to be fully prepared. Luxuries such as air conditioning, plush pillows, and fly screens, are often scarce. Part of the experience here is learning to appreciate everyday Cuban resourcefulness. Internet access can be hard to come by, and when it's available it's often unreliable and expensive. Treat this as a great opportunity to take a break from modern devices and have a true holiday. Cuba is different, and that's a big part of its allure. Things don't always go according to plan, and many things don't work the same way as back home. Patience and good humor will go a long way in this beautiful destination. Due to licensing restrictions, only 1-night pre-tour accommodation may be requested. Post-tour accommodation cannot be offered.

GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.  DENGUE FEVER: Dengue Fever is common in Latin America and can occur throughout the year. Argentina, Bolivia, Uruguay, Brazil, and parts of Mexico are currently suffering from a serious outbreak. This virus is transmitted by mosquitoes. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing, using repellent, and being indoors particularly around dusk and dawn.

To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. Our groups tend to eat dinner together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. Your group leader will also be able to suggest restaurants to try during your trip. DIETARY REQUIREMENTS More restrictive diet requirements (vegans, celiac, gluten intolerance, fructose intolerance, lactose intolerance, etc.) can be accommodated along this trip but you should expect a lesser variety than what you can expect at home. We recommend bringing your own supply of snacks with you. Vegetarians should be aware that while you can get vegetarian meals in Cuba, you generally won't find much variety and you may get tired of being offered the same every day (i.e. - rice, beans, omelette and salad). Vegetarians are often surprised that their meals are no cheaper than those containing meat, and this is because vegetables on the free market in Cuba are of similar prices to those of meat. Please let us know your diet requirements before your trip starts. FOOD IN CUBA: Food in Cuba has a reputation for being bland and lacking variety, however it has improved dramatically over the last two years. There are very limited snacks available in Cuba; convenience stores exist but are certainly not as prevalent nor sell the quantity or variety of snacks or junk food you may be used to at home. You may wish to bring your favourite chocolates, candy or healthy snacks like muesli bars. Beans and rice are the staples, with cucumber, tomato and cabbage being the conventional ingredients for a Cuban salad. Chicken and pork are the most common meats served in Cuba, however fish and a variety of seafood is also frequently on offer. Please be aware that it is a cultural trait to serve meals larger than you are expected to finish, but be assured nothing will go to waste. It can be hard to find a suitable place to eat while travelling in Cuba, as roadside restaurants tend to cater for large tour groups and either offer a fixed meal or a very limited selection of snacks. In the cities and towns small privately-owned restaurants, paladares, offer a little more choice but can often only seat a maximum of twelve people (the number for which they are officially licensed).  

CUBA CURRENCY & CASH The official currency of Cuba is the National Peso (CUP, also known as Moneda Nacional M.N.). This is the only official currency currently used in Cuba. Cuban law states that it is illegal to remove any bills from Cuba so ensure that you use as much of your CUP cash as possible before departing the country. EUR and USD are now widely accepted as payment in Cuba. However, the exchange rates vary significantly between banks and what is charged in private businesses. We recommended you bring cash in EUR/USD to pay for most services and do not exchange any money into CUP until you have met with your tour leader. They can advise where and when to exchange to get the best rate. We recommend bringing small denominations with you - 5, 10, 20 EUR/USD notes. CADECAs are the official government exchange houses that can be found in most cities and large hotels, but they are unreliable and offer unfavourable exchange rates. For this reason, we advise you exchange money upon the advice of your leader. Other than EUR/USD, you may also bring GBP or CAD that you can exchange while in Cuba. It might be possible to pay for some services directly in GBP or CAD, but the value and exchange rate can’t be guaranteed so it’s best to exchange for EUR/USD prior to leaving your home country. There are often changes to the regulations around foreign currency in Cuba. As such, we recommend reviewing this information again, closer to your date of departure. ACCESSING FUNDS IN CUBA We recommend you bring enough cash to last your whole time in Cuba. This is currently the best option and will provide you with the best value for money. We advise against relying on ATMs to withdraw money in Cuba, as ATMs often don’t work for foreign bank cards. There is also a 3% fee charged on cash withdrawals from ATMs. Cards issued by US banks or banks affiliated with US banks are not accepted in Cuba at all; among others, this includes Travelex, Westpac and Citibank. Contact your bank prior to travel about using your bank card in Cuba. You should still bring your debit/credit cards as you may need them for large expenses, eg a medical emergency, at which time it may be possible to use them, but do not rely on them for day-to-day expenses. SPENDING MONEY When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling. MEALS NOT INCLUDED For this trip we recommend between EUR40 to 60 per day for meals not included. TIPPING If you're happy with the service you receive, providing a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations. Due to the low government-set wages in Cuba, tipping is relied upon heavily so expect to tip for just about everything. We recommend that any tips are given directly to the intended recipient by a member of your group, rather than collected and passed on by the group leader. Hold on to your smaller notes and coins to make tipping easier. You can expect to tip restaurants, guesthouses, toilet attendants, local guides and drivers. Your leader will be able to advise on this. You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline EUR 2-4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. In total, we recommend you budget approx. EUR10 to 15 per day of your trip to cover tipping. YOUR GROUP LEADER OR LOCAL REPRESENTATIVE  You may consider tipping your group leader or local representative for outstanding service throughout your trip. The amount is entirely a personal preference however as a guideline 4-7 USD or EUR per person (in a currency relevant to your destination), per day can be used. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip. CONTINGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs. COMMISSIONS Intrepid understands that the receipt of commissions in exchange for recommending particular shops or services is ingrained in the culture of the tourism industry. For this reason, we have established a centralised fund for contributions from recommended suppliers so these can be collected and distributed back into the business. Actively managing the receipt of commissions helps us maintain the level of quality you expect on one of our trips. Travel is always an adventure so Intrepid cannot explicitly guarantee the quality of a product but we aim to provide the best value trips in the market. Please let us know via the feedback form completed after your trip if we are successfully meeting - or exceeding - this objective.

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage and walk with it for short distances or up or down a flight of stairs. Our travellers usually find the smaller their luggage is, the more they enjoy the trip not having to worry about carrying heavy bags! Aim to keep your main luggage under 15kg. Many travellers carry their luggage in a compact smaller suitcase or backpack with wheels. We recommend your bag has carry straps or handles so it is easy to lift and carry for the times you are unable to wheel it (ie. on rough surfaces or up steps). If you are taking overnight trains, or primarily using public transport then the smaller your luggage the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful especially when travelling on public transportation as well. You'll also need a day pack/bag to carry water, camera, swimming suit, waterproof pouch/bag for phone, hiking shoes and jacket etc. when you’re exploring during the day. Below we have listed the essentials for this trip:

https://www.intrepidtravel.com/packing-list

WATER BOTTLE Please bring your own water bottle to refill along the way. Although it can be difficult to avoid bottled water when travelling, please use the water dispensers which are provided on some of our vehicles and at some of our accommodation. Your group leader or local representative will advise whether tap water is safe to drink in your destination and if it is you can simply refill with tap water. When unable to avoid bottled water it is better to buy the largest available and distribute into your smaller bottle for the day. If you are walking or trekking as part of your trip you will need to carry at least 2L of water with you.

LAUNDRY A laundry service is offered at some guesthouses in Cuba. You might need to wait for a two-night stop to make sure you get it back in time. While laundry is usually charged by the item, laundromats which are also an option, usually charge by the kilo, which is generally inexpensive (approximately EUR5 per kilo). GIFTS Given the difficulty of securing basic goods in Cuba, surplus items that you have at home such as soap, shampoo, perfumes, sewing kits, toothbrushes and pens or pencils are warmly accepted. We do encourage you to discuss gift giving with your leader so that items can be distributed to organisations in need. If you decide to hand out gifts without the leader’s guidance, we suggest you distribute as a sign of appreciation after a genuine interaction, whether that be a conversation or offered help, rather than a means to create engagement. Please always refrain from handing items directly to children. It is not necessary to bring gifts for the guesthouse owners in Cuba; these are not a homestay experience and as they are a business they are most-likely run by some of the more well-off families who will be happy enough with just your good-natured presence.

Please note that Hurricane season is June to November, when landslides, mudslides, flooding and disruptions to essential services can occur. Intrepid monitors these situations as they may arise, so that itineraries or activities can be amended as necessary. FREQUENTLY ASKED QUESTIONS • What is the Office of Foreign Assets Control (OFAC) and what does it do? According to the U.S. Department of the Treasury’s website, OFAC “administers and enforces economic and trade sanctions based on U.S. foreign policy and national security goals against targeted foreign policies and regimes … and other threats to the national security, foreign policy or economy of the United States.” As of June 6, 2019, Intrepid US is authorized to provide ‘Support for the Cuban People’ trips pursuant to a general license under 31 C.F.R. § 515.574 rather than needing a specific license. • What does ‘Support for the Cuban People’ mean? ‘Support for the Cuban People’ general license aims to encourage Individuals and non-governmental organizations to promote independent activity intended to strengthen civil society in Cuba. Intrepid US's itinerary has been carefully planned to provide engaging, intimate experiences with Cuba’s dynamic residents, immersing you in everyday life, and allowing you to interact with locals and foster a better understanding of what makes Cuba such a fascinating place. ‘Hola Cuba – for US citizens’ allows for very little, if any, free time, as your time will be spent experiencing Cuba at its most authentic by interacting with the community directly; staying in rented accommodation in private Cuban guesthouses (casa particular), eat at privately-owned Cuban restaurants (paladares), and shop at privately-owned stores run by self-employed Cubans (cuentapropista). • Do I have to participate in all the scheduled activities? Under the requirements set forth by OFAC, you must participate in all scheduled activities on your itinerary. You are travelling to Cuba under OFAC’s ‘Support for the Cuban People’ general license, and the U.S. government requires you to engaged in a full-time schedule of activities resulting in meaningful interaction with individuals in Cuba. Hence, unlike other Intrepid US trips, you cannot opt out of activities. By not participating in any scheduled activities, you may be individually liable for criminal or civil penalties. • Am I allowed to explore my surroundings before or after the day’s itinerary? While full participation in our scheduled program is required during the day, you are able to explore on your own before or after your scheduled itinerary is complete. • May I purchase items in Cuba and bring them back with me to the U.S.? You may acquire in Cuba and import as accompanied baggage into the United States merchandise with a value not to exceed $400 per person, provided that the merchandise is imported for personal use only. Currently, there are no monetary limits on acquisition in Cuba and import into the U.S. of informational materials, such as books, paintings, posters, photographs, films and music CDs. You cannot bring alcohol or tobacco products from Cuba into the US for personal use. More information can be found here: https://help.cbp.gov/s/article/Article-82?language=en_US • Are there any limitations with respect to personal consumption spending while in Cuba? There is no limit on personal consumption spending (e.g., food, beverage, etc.) while in Cuba. • Will my phone work in Cuba? Probably not; generally, your U.S. cell phone, texting and smart phone-based Internet will not work in Cuba. Satellite phones are not allowed in Cuba. For more information, we strongly encourage you to visit OFAC's website at: http://www.treasury.gov/resource-center/sanctions/Programs/Documents/cuba_faqs_new.pdf

We like to think our Intrepid travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips. We ask that you respect your fellow travellers, group leader or local representative, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip. If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws. To ensure the well-being of everyone on the trip, all decisions made by group leaders or local representatives and ground staff are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited. If something is concerning you during your travels with us, please speak to your group leader or local representative immediately. Alternatively, contact us on the emergency contact number detailed in your Essential Trip Information’s Problems and Emergency Contact section.

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/ In case of a genuine crisis or emergency, you can reach our local office on the numbers below: Intrepid's Local Operator (located in Havana): +53 5333 8121 or +53 5438 9140. In Cuba, if necessary, you may use *99 prior to dialling to make a reverse charge call. If you cannot reach the operator using the above numbers, alternatively you may try our Cuba representative located in Australia +61 430 504 636. Communication lines in Cuba are unreliable and establishing a clear line requires patience. Please follow these instructions to ensure our operators can assist you in times of need. Since voicemail isn't an option and most incoming call phone numbers are automatically blocked, our operator will not be able to return any missed calls. The only solution to this problem is persistence. Keep calling the line until an operator answers the call. Alternatively, the emergency line is a mobile number that can be reached via text. If you cannot establish a connection to our operators over the phone, please send a text with your full name, any booking numbers (if known), the issue at hand and a return contact number. You will most likely receive a response via text. Available for phone call or WhatsApp call on +53 5333 8121 +53 5510 5525

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel

We created our not-for-profit, the Intrepid Foundation because you – our travellers – told us you wanted to make an even greater impact in the communities you visit. The Foundation works by teaming up with partners around the world so that together we can deliver greater positive impact at scale. Partners are identified by our local staff who live and work in our destinations. They harness their powerful community connections to determine the issues that matter most and select local partners who can deliver real solutions. Since 2002, the Intrepid Foundation has raised more than $14million dollars and supported more than 160 communities worldwide. Now, with over 40 partners all over the world, your donations are helping to restore forests in Kenya, empower women in Honduras and promote elephant welfare in Laos, to name just a few. For more information about the Intrepid Foundation, please ask your group leader or local representative or visit our website: http://www.theintrepidfoundation.org/ This trip supports Eden Reforestation Projects, who are tackling climate change by restoring forests across the world; they also hire locally and create job opportunities within communities. Donations support restoration across planting sites in 10 countries, including Kenya and Nepal. Intrepid will double your impact by dollar-matching post-trip donations made to The Intrepid Foundation. To find out more or make a donation, visit: www.theintrepidfoundation.org/t/eden-reforestation-projects

CUBA GUESTHOUSES We have classified guesthouse rooms into three standards for the comfort levels of our trips: standard, comfortable and premium. Most differences can be a little hard to tell at first, particularly when taking aesthetic into account which varies greatly not only between rooms but also between cities and provinces. Be assured though that the comforts to which foreign travellers are accustomed have been taken into account when classifying guesthouses. You can read more about the guesthouse we use here: https://www.intrepidtravel.com/adventures/cuba-casa-particular/ Stairs are prevalent in Cuban homes. If this presents a problem to you, then please advise us at time of booking so we can request rooms on or closer to ground level. For this itinerary, the comfortable guesthouse rooms will have an ensuite, split system air-conditioning, imported mattresses and windows with natural light (outside or interior courtyard). An in-room or in-house safe is available for use. PRE-TOUR ACCOMMODATION Our licensing agreement allows one night of pre-tour accommodation to be booked (subject to availability) only when airline scheduling impedes your ability to arrive in time for the welcome meeting on Day 1. We aim to confirm the first night of your tour in Old Havana however occasionally due to availability we will confirm it in either Central Havana or Vedado. Post-tour accommodation cannot be offered under our license. The style of accommodation indicated in the day-to-day itinerary is a guideline only and may change. On some occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our preferred accommodation. In these cases, we will use a similar standard of accommodation. Throughout the trip, we request that our properties prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination or on some trips, have use of shared day rooms until all rooms are available.

CHARTER FLIGHTS: If flying with one of the charter airlines operating out of the US, please note charters often have significant flight delays (and your connecting airlines are not obliged to wait for you or re-book you if you miss your connection due to a late charter). If flying with a charter, we recommend overnighting in Miami or other connecting city in both directions to ensure you can make your flight connections.

Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader. We have partnered with Allianz Global Assistance to provide you with a travel insurance program.

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SOLO TRAVELLERS The beauty of our style of travel is that it caters to travellers who are travelling solo and who want to meet and share experiences with like-minded people. On our trips rooming is organised on a twin-share basis. We pair up solo travellers with another traveller of the same gender as per the gender marker on each of their passports. As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you. We also have an optional single supplement available on most trips for travellers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis. On a small selection of itineraries some accommodations are booked on an open gender, multi-share basis (for example on a felucca in Egypt or an overnight train in Vietnam). In those instances it will clearly be stated in our Essential Trip Information prior to booking and travelling.

ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

Comfortable Guesthouse (8 nights)