- Central Asia is a fascinating and unique mix of ancient Silk Road culture, Soviet influence and striving to redefine nations post independence. Geographically and for a time historically, it is the real centre of Asia
- The much-photographed Registan in Samarkand is one of the true pinnacles of Islamic architecture. You'll be wowed by the scale, grandeur and beauty of the monuments to iconic figures such as Tamerlane and the Persian influenced madressas, mosques and mausoleums.
- Kyrgyzstan's mountains are its monuments and its majesty. The landscapes here will stay with you long after the journey is over.
- Marvel at the beautiful Song Kol Lake & Issyk-kul Lake, where in mid-summer you may see flocks of sheep, goats and herds of horses watched over by nomadic herdsmen and their families. Stay in a yurt camp at the shore and live like the locals have for centuries in these portable, felt lined traditional tents.
- Experience for yourself the legend that is Central Asian hospitality – there's really nothing like being welcomed into a local home or yurt for a meal, chatting with stall holders at bazaars or simply marvelling at the sights alongside locals
07 Feb 2024
Astana to Tashkent
KFSKC
Validity: 01 Jan 2024 to 31 Dec 2024
Beginning in the futuristic cityscapes of Astana, join us on this exploration from mighty Kazakhstan to mountainous Kyrgyzstan and history packed Uzbekistan. From the ancient city of Turkistan and the Silk Road ruins of Sayram and Otrar, the sights along the way are unlike anywhere else on earth. Take in the tranquil landscape of Son-Kol Lake, see Solomon's Throne in historic Osh, and get your fill of mosques and museums in Samarkand and Bukhara. Abounding with ancient culture, divine natural beauty and intriguing relics this is a journey that will leave you eager to discover more of Central Asia.
Original
Explorer
Private vehicle,Plane,Train,High Speed Train,Local Train,Metro,Overnight Sleeper Train,4X4 Jeep
3
Best Western Plus Astana Hotel
13A Dostyk Street
Astana
KAZAKHSTAN
Phone: +7 7172 27 79 99
Best Western Plus Astana Hotel offers smoke-free accommodation approximately a 25-minute stroll from Nurzhol Boulevard, set within reach of Water Green Boulevard in the very heart of Nur-Sultan in vicinity of Singing Fountain.Convenience amenities in 108 rooms include free Wi-Fi, a mini-bar and air conditioner.
To get to the hotel from Astana International Airport: BY PRE-BOOKED TRANSFER If you have booked a transfer with us, your driver will be waiting for you in the arrivals hall with a sign with your name and the Intrepid logo on it. If you have any difficulties finding your driver, please call our local partners in Central Asia on +996555303025. BY TAXI Metered taxis are located outside of the terminal, although drivers can sometimes be reluctant to use the meters so you may need to negotiate and agree on a price. The hotel is located 20km (approximately 20-30 mins) from the airport and usual rate is around 2000-3000 tenge. Uber is also available in Nur-Sultan (Astana).
Central Palace Halal Tashkent
2 Afrosiab Street,
Tashkent
UZBEKISTAN
1. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Day 4, 7-8, and Day 12 - 16 where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information. 2. This trip visits three Central Asian countries - Kazakhstan, Kyrgyzstan and Uzbekistan. Please read the visa section in the Essential Trip Information to make sure you have the correct visa information for all countries. 3. Please provide your full name exactly as per passport at the time of booking (including any middle names listed on your passport) for flight and train tickets booking no later than 45 days prior to departure. Fees may apply for amendments or failure to provide the required details within 45 days of departure. 4. This trip is a combination trip. As such the make up of your group and your leader may change on Day 10.
All group trips are accompanied by one of our group leader or local representative. The aim of the group leader or local representative is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced group leader or local representative however, due to the seasonality of travel, rare situations may arise where your group leader or local representative is new to a particular region or training other group leader or local representative. Your group leader or local representative will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your group leader or local representative can recommend a local guide service in most of the main destinations of your trip.
Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.
https://www.intrepidtravel.com/safety-guidelines
KAZAKHSTAN Kazakhstan is generally a safe country to travel in, provided you follow normal safety precautions.There have been occasional reports of foreigners being targeted by pickpockets in tourist or busy shopping areas or on public transport. Thieves posing as police officers or unsolicited 'meet-and-greet' drivers at airports have robbed travellers. Official taxi drivers and police officers have identification. If approached, ask to see credentials. Avoid taking unofficial taxis or taxis that have other passengers. Be careful when crossing streets as cars may not give way to pedestrians. Carry your passport or a copy of it, with appropriate registration, at all times.
KYRGYZSTAN Few travellers will experience any safety issues in Kyrgyzstan if general precautions are followed. Take care if you go out after dark. Keep large amounts of money hidden at all times and be wary of strangers offering help or being over-friendly. Be particularly aware of your surroundings when using currency exchange offices. Thieves posing as off duty police, uniformed police or unsolicited 'meet and greet' drivers at airports are known to target travellers. Avoid walking alone at night and don’t travel in unofficial taxis. Carry your passport or a copy of it, at all times.
UZBEKISTAN Uzbekistan is generally a very safe place to travel. Petty crime targeting foreigners and tourists sometimes occurs in Uzbekistan. A regulation has been introduced allowing only licensed taxis (with certain colour and signs and card payment equipment) to operate in Uzbekistan. However, unlicensed taxis continue to operate. You should use official taxis where possible. There have been reports of robberies by individuals posing as police officers. Avoid obvious displays of wealth, particularly in rural areas. Crime levels are higher at night. Avoid walking alone. It is illegal to photograph government and military buildings. This may result in confiscation of equipment or detention. Check before taking photographs of government or security infrastructure. There is a ban on the sale of alcohol and tobacco to those under 20. Homosexuality is illegal under Uzbek law and is still very much frowned upon socially. You should take care over public displays of affection.
PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here: www.intrepidtravel.com/visa-entry-requirements KAZAKHSTAN VISA Many nationalities, including Australia, Germany, USA, Canada, United Kingdom and New Zealand do not require a visa for stays of up to 30 days. Please check with your local consulate for the most up to date requirements. If you may require a visa for Kazakhstan, you will need a Letter of Invitation issued by their government. Our local team can support this. Please contact your booking agent if you need it. It'll take approximately 10 working days for the government to process and cost 70 USD per application. Please note that the issuance of the LOI will be entirely up to the discretion of the Kazakhstan Foreign Affairs office. KYRGYZSTAN Most nationalities do not require a visa to travel to Kyrgyzstan for up to 60 days, including Australia, Belgium, UK, Germany, Netherlands, Canada, New Zealand, Ireland, USA and Switzerland. Other nationalities can check this website first about applying for an E-visa: https://www.evisa.e-gov.kg Otherwise, please check with your nearest embassy and obtain a visa in advance if required. Please contact us should you need any supporting documents for your visa application. UZBEKISTAN VISAS Many nationalities no longer require a visa for stays of up to 90 days, including most European countries, Great Britain, Australia & Canada.You can check if you are eligible for the visa free scheme here: https://e-visa.gov.uz/main E-VISAS For nationalities not included in the visa exemption list, including US citizens, an e-visa is available. The e-visa is issued for a period of stay in the territory of Uzbekistan up to 30 days with a single entry and is valid for 90 days from the date of issue. Travellers must submit an online application for a visa at least three working days before the planned date of travel to Uzbekistan. The consular fee for processing and issuing an e-visa is US$20 to be paid online. Please check if you are eligible for an e-visa and apply here: https://e-visa.gov.uz/main INFORMATION REQUIRED FOR E-VISA APPLICATION - Address of your joining point hotel (or if visiting Uzbekistan mid-trip, use: Central Palace Halal Hotel 2 Afrosiyob ko'chasi, Tashkent) - You will need to have a scanned PDF copy of your passport to upload for your application - You will need to upload a passport photo that meet the standard of ICAO - you can check here for the standards of the photo http://www.cgiistanbul.org/frontEnd/userfiles/files/ICAO%20Guidelines%20on%20Passport%20Photographs.pdf - Your passport will need to be valid for at least three months after you’ve entered Uzbekistan to obtain a visa. South African passport holders: A paper visa is required for Uzbekistan. Intrepid may be able to provide supporting documents at an extra expanse depending on what's required. Please inquire with your booking agent for getting such supporting documents.We advise South African passport holders to start applying at least 3 months in advance. You may need to arrive early in Bishkek to apply in the Uzbekistan embassy in Bishkek. REGISTRATION IN UZBEKISTAN All visitors to Uzbekistan must register with the local department of the Ministry of Internal Affairs within 3 working days after arrival. When staying at a hotel, you will be registered automatically. Please ensure you keep any registration documents issued by the hotel until you exit the country.
Central Asia is a fascinating and unique mix of ancient Silk Road culture, Soviet influence and striving to redefine nations post independence. Geographically and for a time historically, it is the real centre of Asia
The much-photographed Registan in Samarkand is one of the true pinnacles of Islamic architecture. You'll be wowed by the scale, grandeur and beauty of the monuments to iconic figures such as Tamerlane and the Persian influenced madressas, mosques and mausoleums.
Kyrgyzstan's mountains are its monuments and its majesty. The landscapes here will stay with you long after the journey is over.
Marvel at the beautiful Song Kol Lake & Issyk-kul Lake, where in mid-summer you may see flocks of sheep, goats and herds of horses watched over by nomadic herdsmen and their families. Stay in a yurt camp at the shore and live like the locals have for centuries in these portable, felt lined traditional tents.
Experience for yourself the legend that is Central Asian hospitality – there's really nothing like being welcomed into a local home or yurt for a meal, chatting with stall holders at bazaars or simply marvelling at the sights alongside locals
This trip takes you way off the tourist trail to explore just some of the vastness that is Kazakhstan and Kyrgyzstan. If you want to be far, far away from everywhere – and from anything you've experienced before – this trip is for you. Be prepared to experience the full legacy of the Soviet era – not just in the sights and history, but also in the standards of accommodation and service! In other words, while you’ll be comfortable, don’t expect luxury. In true adventure style, the trip involves some long travel days by private vehicle and trains. While tiring, this is a great opportunity to sit back, unwind and let the sweeping views roll by. Accommodation may on occassion be more basic than what you are used to in homestays, guesthouses and yurt stay. Shower and toilet facilities will be limited in some places and non existant in others. While the comfort level won't always be high, the rewards of living in true local style in this far-out part of the world are immeasurable. This is an overland journey, so there will be some very long days of travelling and driving, often over rough terrain. This can be tiring at times and will require a great deal of patience at others, especially at border crossings. The vehicle size can be rather compact when the group is almost full. This is to enable us to travel to small villages where the general road condition doesn't allow big buses. We find this is a great way for the group to bond and share an amazing journey together and there will be stops along the way to take photos and stretch your legs too.
GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. CENTRAL ASIA: Some medications available over the counter or by prescription in your home country, such as sleeping tablets, may be illegal or restricted in Central Asia. Ensure you have a copy of any prescriptions as well as a letter from your doctor and be prepared to declare any prescription medication at customs. Travel in forested areas brings the risk of exposure to tick-borne diseases. Ticks are very common in country areas and are most active from spring to autumn. Take precautions against insect bites, including the use of insect repellent. Medical facilities are limited in Central Asia, with doctors and clinics often requiring payment in cash prior to providing services, even for emergency care. Standards in remote areas will be very basic. The diet and hygiene standards of Central Asia may be very different from what you are used to so please take care with washing hands before meals etc and bring some medication/re-hydration salts etc should you experience stomach problems. Giardia intestinalis, a parasite that can cause diarrhoea, is reported from time to time in the water supply and which may not be eradicated by purification methods such as tablets or iodine are used. For this reason we recommend against drinking unboiled tap water in all Central Asian cities. Malaria is endemic in the southern and western parts of the country bordering Tajikistan and Uzbekistan, particularly in Batken, Osh and Zhele-Abdskaya provinces. KAZAKHSTAN Medical facilities in Kazakhstan are generally below Western standards. Most clinics and hospitals will require payment in cash, regardless of whether or not you have travel insurance. Ticks are common in forested areas in spring to autumn and may carry tick-borne encephalitis. When walking in countryside areas take precaution against being bitten by insects, including the use of insect repellent. Some medications available over the counter or by prescription in your home country, such as sleeping tablets or medication containing codeine, may be illegal or restricted in Kazakhstan. Carry a copy of any prescriptions along with a letter from your doctor and declare all prescription medication on arrival. KYRGYZSTAN Malaria is endemic in the southern and western parts of the country bordering Tajikistan and Uzbekistan, particularly in Batken, Osh and Jalal Abad provinces. Travel in forested areas brings the risk of exposure to tick-borne encephalitis. Ticks are very common from spring to autumn. Ensure you take precautions to prevent insect bites, such as covering up and using insect repellent. Medical facilities in Bishkek are limited and in remote areas the standard of medical services is very basic.
While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader or local representative will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. If you have dietary requirements and/or food allergies, please let your booking agent know prior to departure. CENTRAL ASIA The Central Asian diet relies heavily on meat based dishes.There are options available for vegetarians, however these may at times be limited to plain noodles, bread, fruit, nuts, yoghurt, cheese, eggs etc. Those with particular dietary needs may choose to supplement meals with supplies bought from home or stock up at markets and supermarkets as you travel.
SPENDING MONEY When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling. CONTINGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs. KAZAKHSTAN The official currency in Kazakhstan is the Tenge (KZT). ATMs are common and credit cards are accepted at many shops, restaurants and hotels in larger cities. In smaller towns and in markets and street kiosks or cafes you will need local currency in smaller denominations. Currency exchange counters can be found in main shopping areas of cities or near markets and are likely to accept USD or EUR as the main currencies. KYRGYZSTAN The official currency of Kyrgyzstan is the Kyrgyzstan Som (KGS). This can only be obtained within Kyrgyzstan. Conversion of KGS back into other foreign currencies may prove difficult, even in neighbouring countries. Kyrgyzstan is primarily a cash economy. ATMs are available for major cities and towns. Your leader will advise on the best places and times to withdraw or exchange money and suggest suitable amounts. EUR and USD are the best currencies to bring for exchange. UZBEKISTAN: The currency is the Uzbekistan som (UZS). UZS cannot be obtained outside of Uzbekistan, so you will either need to bring USD or EUR with you to exchange or use an ATM to withdraw. We recommend bringing some cash and a card for times when you cannot access an ATM or they are out of money. Visa cards are said to be the most accepted for ATM withdrawals as some Mastercard holders have reported issues. ATMs can be found in main cities like Tashkent and Samarkand. Cash can be exchanged at the Currency Exchange at Tashkent Airport or at bank while credit cards can be accepted in some upmarket places but not widely. Some souvenir sellers and tourist restaurants may accept USD or EUR as payment but all other purchases in Uzbekistan must be made in local currency. It is difficult to exchange UZS into other currencies outside of the country, so ensure you budget well or exchange at a bank before departure. Tipping in Central Asia If you are happy with the services providing a tip - though not compulsory - is appropriate. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. We recommend that any tips are given to the intended recipient by a member of your group, rather than collected and passed on by the group leader. The following amounts are based on local considerations and feedback from our past travellers: Restaurants: Please check the bill and if there’s an addition of service charge, there’s no requirement for tipping. Otherwise, around 5-10% of the bill is appropriate for tipping. At local markets and basic restaurants: Leave the loose change. Local guides and Driver: Throughout your trip you may at times have a local guide in addition to your leader. We suggest US$2 - 3 per person, per day for local guides and driver. YOUR GROUP LEADER OR LOCAL REPRESENTATIVE You may consider tipping your group leader or local representative for outstanding service throughout your trip. The amount is entirely a personal preference however as a guideline 4-7 USD or EUR per person (in a currency relevant to your destination), per day can be used. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip.
What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage, and walk with it for short distances. Many travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller suitcases or backpacks with wheels are convenient although we recommend your bag has carry or handles. A lockable bag or small padlock is useful as your luggage may get stowed separately and unattended while you travel on public transport or trains. Where Intrepid covers the cost of luggage storage during included day trips, we allow for one bag/backpack only, so it's advisable that you travel lightly and keep luggage to a limit of one item (plus your day pack). Extra luggage storage will be at your own expense. Below are some ideas and helpful tips on what you specifically need for this trip. ESSENTIALS: - Day pack: for carrying essentials when exploring destinations like water, camera, snacks, jacket, etc. - Lightweight clothing: A mixture of covering lightweight clothing and some warm layers (depending on the season) are recommended. It is best to check the weather and seasonal information before travelling. Please also bring clothing that covers arms and pants/skirts that go past the knee for entry into local religious sites. For women travellers, a light scarf is also a good idea for covering shoulders and arms. - comfortable shoes for full day walking/trekking: Closed-in shoes will help to protect your feet from cuts and scratches when walking through cities as well as bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings - Wind and waterproof jacket - Sun protection: hat, sunscreen, sunglasses, and lip balm RECOMMENDED: - Personal medical kit: we recommend you carry items such as mild pain killers, electrolytes, Band-Aids and insect repellent. - Water bottle: We recommend at least a 1.5 litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments. - Spare batteries. Our trips have access to power to recharge batteries for phones and cameras most days but we recommend you take spare batteries for your camera. - Electrical travel adapter plug - Inner sleep sheet/bag for trains or overnight stays in yurt - Money belt - Torch or flash light - Hand sanitizer OPTIONAL: - Ear plugs to guard against street noise and snorers. - A good book, a journal and music player for overnight train rides and longer drives. - Images from home: During our trip there will be many opportunities for you to meet and talk with locals. One way to start any conversation is with pictures. We recommend that you bring some photos / postcards of your family, home, city or country where you live, animals peculiar to your country etc. VALUABLES: Please try to avoid bringing unnecessary valuables, and use your hotel safe. We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary. MORE! If you need some further tips for packing, you can always check out our ultimate packing list
https://www.intrepidtravel.com/packing-list
WARM CLOTHING: Temperatures can get very low overnight in Kyrgyzstan. Please ensure you have adequate warm clothing, including to sleep in during our yurt stay.
We like to think our Intrepid travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips. We ask that you respect your fellow travellers, group leader or local representative, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip. If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws. To ensure the well-being of everyone on the trip, all decisions made by group leaders or local representatives and ground staff are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited. If something is concerning you during your travels with us, please speak to your group leader or local representative immediately. Alternatively, contact us on the emergency contact number detailed in your Essential Trip Information’s Problems and Emergency Contact section.
Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/ In case of a genuine crisis or emergency, you can reach our local office on the numbers below: For general enquiries or questions about your booking, please contact your agent or adventure specialist, or visit us at www.intrepidtravel.com/contact-us In case of a genuine crisis or emergency, you can reach our local operator on the number below. Available for phone call or WhatsApp call on +996555303025
Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel LOCAL DRESS We recommend that you dress respectfully at all stages of the trip especially when in and around religious sites. In Central Asia both men and women generally dress very conservatively by covering their legs and shoulders. Women are advised to cover their heads when entering functioning Orthodox churches and mosques, while men should remove their hats. KAZAKHSTAN Standards of dress and behaviour are conservative in Kazakhstan. Take care not to offend. If in doubt, dress conservatively and seek local advice. During Ramadan, take care to respect religious and cultural sensitivities, rules and customs. In particular, avoid eating, drinking and smoking in public in the presence of people who are fasting and drinking and smoking in public space is strictly prohibited. KYRGYZSTAN Standards of dress and behaviour are conservative in the Kyrgyzstan. Obvious displays of affection, even between married couples can offend. During Ramadan, respect religious and cultural sensitivities, rules and customs. Don't eat, drink or smoke in public or in front of people who are fasting and drinking and smoking in public space is strictly prohibited.
We created our not-for-profit, the Intrepid Foundation because you – our travellers – told us you wanted to make an even greater impact in the communities you visit. The Foundation works by teaming up with partners around the world so that together we can deliver greater positive impact at scale. Partners are identified by our local staff who live and work in our destinations. They harness their powerful community connections to determine the issues that matter most and select local partners who can deliver real solutions. Since 2002, the Intrepid Foundation has raised more than $14million dollars and supported more than 160 communities worldwide. Now, with over 40 partners all over the world, your donations are helping to restore forests in Kenya, empower women in Honduras and promote elephant welfare in Laos, to name just a few. For more information about the Intrepid Foundation, please ask your group leader or local representative or visit our website: http://www.theintrepidfoundation.org/
OCCASIONAL ALTERNATIVE ACCOMMODATION The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances. TWIN SHARE / MULTI SHARE BASIS Accommodation on this trip is on a twin/multishare basis. Please note there may be times where facilities will be shared rather than ensuite and rare occasions when you share a room with passengers travelling on a different Intrepid trip than your own. CHECK-IN TIME Throughout the trip we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination. PRE/POST TRIP ACCOMMODATION If you've purchased pre-trip or post-trip accommodation (subject to availability), you may be required to change rooms from your trip accommodation for these extra nights. HOMESTAYS: Please note that at our homestays you might be required to share a room with people of other genders, or with your leader. Because we stay at real people's homes, beds might be pull-out couches or mattresses on the floor, or even a yurt in their backyard. Some of the accommodation along the way is very basic, staying in local guesthouses, yurts and homestays with limited facilities. Some facilities are shared and some accommodation has cold water only or no bathroom facilities.
Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative. If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise. For assistance with travel insurance or other services, please visit the link below: https://www.intrepidtravel.com/booking-resources/our-services
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SOLO TRAVELLERS The beauty of our style of travel is that it caters to travellers who are travelling solo and who want to meet and share experiences with like-minded people. On our trips rooming is organised on a twin-share basis. We pair up solo travellers with another traveller of the same gender as per the gender marker on each of their passports. As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you. We also have an optional single supplement available on most trips for travellers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis. On a small selection of itineraries some accommodations are booked on an open gender, multi-share basis (for example on a felucca in Egypt or an overnight train in Vietnam). In those instances it will clearly be stated in our Essential Trip Information prior to booking and travelling.
ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.
Hotel (17 nights),Overnight Train (1 night),Homestay/Guesthouse (4 nights),Yurt (3 nights)