07 Feb 2024

Sumatra Adventure

TIST

Validity: 01 Jan 2024 to 31 Dec 2024

Steamy Sumatra is a rugged jungle paradise for all types of adventurers. The world’s sixth largest island is teeming with untamed nature and is home to many endangered species, including the Sumatran tiger, rhinoceros, elephants and the acclaimed orangutan. On this nine-day Sumatran expedition, travel from Medan to Bukit Lawang and explore Gunung Leuser National Park. Head to Berastagi and hike up the steaming active volcano Sibayak, basking in the glory of misty panoramas from the summit. Finish in Samonsir on Lake Toba, where the colourfully dressed Christian Batak people are happy to have your company. Venture off the beaten track and learn a thing or two about Sumatra.

Original

Explorer

Ferry,Private vehicle

3

Swiss-Belinn Medan

Jalan Surabaya 88

Medan

INDONESIA

Phone: +62 6141077777

Fax: +62 614520505

The Swiss-Belinn Medan is located in the central business district, within walking distance to shops and very close to the famous Selat Panjang food stalls. The hotel is approximately 30km (18.6 mi) away from Kualanamu International Airport, approximately 1 hours drive (depending on local traffic conditions). The Swiss-Belinn Medan offers 24 hour reception, arestaurant, fitness centre, spa with massage services. Free Wi-Fi in public areas, and laundry services are also available. Rooms are come equipped with individually controlled air conditioning, a flat-screen cable TV, internet access, safety deposit box and tea/coffee making facilities Private bathrooms have a hot-water showers. Please note that not all rooms have windows and although we will endeavour to book our travellers into rooms with windows we can not guarantee this. http://www.swiss-belhotel.com/en-gb/swiss-belinn-medan

Intrepid can assist with pre-booking an arrival transfer from the airport - enquire with your agent. Please advise your flight arrival details at least 14 days prior to your departure. If you have booked an airport transfer your driver will be waiting for you, holding an intrepid travel sign, inside the arrival hall after you have collected your baggage. If you are unable to find the driver please call our local supplier on their 24 hour number +628126051224 (Phone/Whats App) The journey time is dependant on traffic but can take up to 2- 2.5 hours. If you have not pre-booked an arrival transfer, to avoid using unlicensed taxis and/or being overcharged, we strongly recommend you purchase a taxi voucher to your hotel which can be purchased at the taxi counter inside the airport after clearing customs. Taxi transfers will cost approximately IDR200,000 per car. The journey from airport to hotel can take 2-2.5 hours depending on traffic. The quickest way to get to central Medan is by using the high speed rail link. The cost is 50,000 IDR, it departs every 1 hour and takes around 50 mins. Follow the signs once you have collected your baggage in Medan. Upon arrival into Medan you will need to either walk for around 15 minutes (note the pavements are not very even or well defined on some streets in Medan) or take a taxi – the approx cost from the train station to the hotel will be around 30,000 IDR.

Swiss-Belinn Medan

Jalan Surabaya 88

Medan

INDONESIA

Phone: +62 6141077777

Fax: +62 614520505

The Swiss-Belinn Medan is located in the central business district, within walking distance to shops and very close to the famous Selat Panjang food stalls. The hotel is approximately 30km (18.6 mi) away from Kualanamu International Airport, approximately 1 hours drive (depending on local traffic conditions). The Swiss-Belinn Medan offers 24 hour reception, arestaurant, fitness centre, spa with massage services. Free Wi-Fi in public areas, and laundry services are also available. Rooms are come equipped with individually controlled air conditioning, a flat-screen cable TV, internet access, safety deposit box and tea/coffee making facilities Private bathrooms have a hot-water showers. Please note that not all rooms have windows and although we will endeavour to book our travellers into rooms with windows we can not guarantee this. http://www.swiss-belhotel.com/en-gb/swiss-belinn-medan

If you have pre-booked a departure transfer your transfer driver will meet you at the the Swiss-Belinn Medan at approximately 5 hours before your departure time. Please ask your leader to reconfirm your pick up time. Alternatively the hotel can help you book a taxi to the airport. Expect to pay about IDR200,000 for the 2-2.5 hour journey to the airport.

1. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Day 3 (Camping) and is subject to availability. Please speak to your booking agent for further information.

All group trips are accompanied by one of our group leader or local representative. The aim of the group leader or local representative is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced group leader or local representative however, due to the seasonality of travel, rare situations may arise where your group leader or local representative is new to a particular region or training other group leader or local representative. Your group leader or local representative will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your group leader or local representative can recommend a local guide service in most of the main destinations of your trip.

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.

https://www.intrepidtravel.com/safety-guidelines

FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms. SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts. PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing. MOTORBIKE BAG SNATCHING: Be particularly aware of motorbike bag snatching, especially in the bigger cities.

PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  www.intrepidtravel.com/visa-entry-requirements

Gunung Leuser National Park is your best chance in Indonesia to see orangutans in the wild. Hike through the jungle, home to some 300 bird species and the endangered Sumatran tiger, on a small-group camping experience.

Begin and end your adventure in Sumatra’s largest city: Medan. Explore the mix of Asian cultures in the city, noticeable in its colourful architecture and delicious mix of food.

Let your knowledgeable group leader guide you through the thickets of the jungle, past small cultural villages, and to the best places to eat around northern Sumatra.

Climb the Sibayak Volcano to enjoy panoramic views at its spectacular summit, then head to local hot springs for some well-earned rest and relaxation after the descent.

Explore Lake Toba and the villages on Samosir Island. Check out Indonesia’s highest waterfall and a take a cultural tour that includes a traditional Batak dance performance.

By travelling on this trip, you’ll directly support our Intrepid Foundation partner, Coral Triangle Center Foundation. Donations help expand their coral restoration project and support their educational outreach activities for local schools in Nusa Penida.

Sumatra is less developed than other islands of the Indonesian archipelago. Due to limited tourism infrastructure, expect there to be more bumpy and windy roads, some longer drives and more basic hotels. On the plus side, you’ll feel like you’re off the beaten track! This trip involves either a partial or full camping experience, giving you access to more remote destinations at close proximity, and the joy of camping in the wilderness. This is a participatory trip – a fancy way of saying you’re not just along for the ride, but you are part of a team! Be prepared to roll up your sleeves and help out with camp activities like food prep and washing up. It’s all about giving your new travel mates and group leader a hand, and everyone knows there’s nothing worse than trying to put up a tent on your own! Keep in mind this is jungle camping with twin share tents and no facilities. Some of the best scenery on Sumatra is found on hikes. So, while this trip doesn't require a high level of fitness, it’s essential to be at least moderately fit if you want to partake in all activities. You may also want to check out our Best of Indonesia (TISSC) if you have longer time to explore in the country.

GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.  PRESCRIPTION MEDICATION: Not all medications available over the counter or by prescription in your home country are available in other countries. Some may be considered illegal or a controlled substance, even if prescribed by a doctor. Always carry a copy of your prescription or a letter from your doctor stating what the medicine is, how much you take and that it's for personal use only. MOSQUITO-BORNE ILLNESSES: Several mosquito-borne illnesses occur in Indonesia, including malaria, dengue fever and Japanese encephalitis. The risk of infection remains low. Protect yourself against mosquito-borne illnesses by taking measures to avoid insect bites, including using insect repellent and wearing long, loose-fitting, light-coloured clothing. Speak to your doctor about prevention and vaccinations before you travel. RABIES: Rabies is a risk throughout Indonesia, especially in Bali. Avoid direct contact with dogs and other animals, including monkeys. Don't feed or pat them. This includes monkeys in popular markets, tourist destinations and sanctuaries where you may be encouraged to interact with them. If bitten or scratched, immediately use soap and water to wash the wound thoroughly. Seek urgent medical attention. Pre-exposure vaccine is available but receiving rabies vaccine prior to travel does not preclude the need for post-exposure medical evaluation and additional doses of rabies vaccine. There is a shortage of rabies vaccine in Indonesia and if you are bitten by an animal you should consider travelling to a 3rd country or your country of origin for treatment. POISONING FROM ALCOHOLIC DRINKS: There are known cases of poisoning from alcoholic drinks contaminated by harmful substances, most recently in Bali and Lombok. Drink only at reputable venues, avoid home-made alcohol and seek urgent medical attention if you suspect poisoning. PROHIBITED SUBSTANCES: Do not consume any non-prescription drugs in Indonesia, including magic mushrooms. They are highly dangerous and illegal. Indonesia carries high penalties, including the death penalty.

While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader or local representative will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. If you have dietary requirements and/or food allergies, please let your booking agent know prior to departure. INDONESIAN FOOD: Here are 10 quintessential dishes you have to try while travelling in Indonesia: https://www.intrepidtravel.com/adventures/what-to-eat-in-indonesia/ VEGETARIANS & VEGANS: Strict vegetarians should be aware that a lot of Indonesian cooking contains fermented shrimp paste (terasi) as a basic ingredient. Chicken and eggs are also common in many dishes. Although there are many vegetarian options available, please ensure you are specific as possible when ordering food to ensure that your meal suits your dietary needs. If you are travelling to Ubud, see our guide to vegan and vegetarian eats: https://www.intrepidtravel.com/adventures/vegan-vegetarian-guide-to-ubud/

SPENDING MONEY When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling. Budget for meals not included: USD 300.00 TIPPING Tipping can be an appropriate way to recognise great service when travelling. While it may not be customary in your home country, it is an entrenched feature of the tourism industry across many of our destinations and is greatly appreciated by the people who take care of you during your travels. It is always best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult rather than the goodwill gesture it is intended to be. OPTIONAL TIPPING KITTY On Day 1 of your trip, your group leader or local representative may discuss with you the idea of operating a group tipping kitty, whereby everybody contributes an equal amount and your group leader or local representative distributes tips for drivers, local guides, hotel staff and other services included on your trip. This excludes restaurant tips for meals not included in your itinerary. The group leader or local representative will keep a running record of all monies spent which can be checked at any time, and any funds remaining at the end of the tour will be returned to group members. We have found that this is easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip. Participation in this kitty is at your own discretion, and you are welcome to manage your own tipping separately if you prefer. Please note the tipping kitty excludes tips for your group leader or local representative. Optional tipping kitty for this trip: IDR 250000 per person (about 17 USD) YOUR GROUP LEADER OR LOCAL REPRESENTATIVE  You may consider tipping your group leader or local representative for outstanding service throughout your trip. The amount is entirely a personal preference however as a guideline 4-7 USD or EUR per person (in a currency relevant to your destination), per day can be used. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip. CONTINGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs. COMMISSIONS Intrepid understands that the receipt of commissions in exchange for recommending particular shops or services is ingrained in the culture of the tourism industry. For this reason, we have established a centralised fund for contributions from recommended suppliers so these can be collected and distributed back into the business. Actively managing the receipt of commissions helps us maintain the level of quality you expect on one of our trips. Travel is always an adventure so Intrepid cannot explicitly guarantee the quality of a product but we aim to provide the best value trips in the market. Please let us know via the feedback form completed after your trip if we are successfully meeting - or exceeding - this objective.

MAIN LUGGAGE: What you need to bring will vary according to when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage, and walk with it for short distances. Remember to bring suitable locks for your luggage. As well as your underwear, toothbrush and other items you always need to pack for travel, below are some items that you specifically need for this trip. SMALLER BACKPACK / DAYPACK: A small to medium backpack is required for the trek in Gunung Leuser National Park. A capacity of 30-35 litres/8-9 gallons is suggested, with a waterproof cover, and spare plastic bags to keep your possessions dry. While trekking, you leave your main piece of luggage at a central point and return following the trek. ESSENTIALS: - Toiletries - Lightweight clothing: A mixture of covering lightweight clothing and some warm layers (depending on the season) are recommended. It is best to check the weather and seasonal information before travelling. Lightweight and comfortable clothes for the activities are best, and quick dry items are great in the humidity. Modest clothing that covers your shoulders and knees is also preferable in Sumatra in general, particularly when visiting areas outside major cities that are more conservative, . Laundry facilities may not be available in all destinations, so make sure you have a few cycles of clothes. For visits to religious sites you will also need to wear clothing that covers shoulders and pants/skirts that go past the knee. Jungle Trek: for your 2 day trek in Gunung Leuser National Park you will need to carry the the following specific items in your backpack: - Extra sleeping mat (optional) - thin roll mat is provided - Wind and waterproof jacket - Plastic bags: to keep gear dry, and a spare to carry toilet paper out - Toilet paper / tissues - Torch/flashlight/headtorch - Toiletries: toothbrush, toothpaste, bio-degradable soap / shampoo for use in the river - Insect repellent - Sun protection: hat, sunscreen/sunblock, sunglasses - Personal medical kit and personal prescription items. A larger kit will be on hand with your leader, but we recommend you carry items such as mild pain killers, electrolytes and adhesive bandages. - Hand sanitizer - Water bottle: Larger size recommended. Can be refilled from the stream on second day - Water purification tablets (boiled stream water is available at the campsite) - Swimwear (optional): or can swim in clothes like the locals - Lightweight, loose fitting and quick dry long trousers, and long sleeve / t-shirt to wear (mosquitoes can bite through any tight clothing) - 1 change of clothes for sleeping / second day of hike - Warm jacket or layers for the evening (weather dependent) - 1 small towel / sarong - Underwear - Densely woven socks - Hiking shoes/Lightweight walking shoes with a good grip or walking sandals (not flip-flops) are a good choice. If you are wearing sandals, please ensure they are not slippery between your feet and the shoe when they're wet, as this makes it impossible to walk up any hill! Rubber shoes -we recommended that you purchase some local rubber shoes for the jungle trek. These are known locally as Spatu Gambir and offer excellent grip and only cost around 4 USD. Please speak to your guide at Bukit Lawang and they can help arrange this - its recommended to bring plaster’s as first time wearers often get blisters on their heel. The above items will also be useful for the remainder of your trip. Hiking shoes/boots are useful for your climb up Sibayak Volcano RECOMMENDED: - Camera with spare batteries/power bank: You will have access to power to recharge your electrical items most days, however these are a good backup. - Electrical adapter plug - A second hand sleeping bag will be provided for the overnight camp however you may prefer to bring your own for extra comfort. OPTIONAL - Ear plugs & eye mask - A good book, a journal and music player for longer journeys. - Travel washing line and Bio-degradable washing detergent VALUABLES Please try to avoid bringing unnecessary valuables, and use your hotel safe if available. It’s a good idea to purchase a money belt or pouch that is easily hidden. It’s also recommended to bring a copy of all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary. If you need some further tips for packing, you can always check out our ultimate packing list.

https://www.intrepidtravel.com/packing-list

FLOODS & MUDSLIDES: Floods and mudslides can occur during the wet season (October - March). Heavy rains during this time can result in areas of the Jakarta region being affected by flood waters. Key services, such as emergency and medical care, telecommunications, transport, and the supply of food and water are often disrupted during floods and mudslides. Should our trips be affected by floods during this time we may need to reroute our itineraries and travellers may need to use their contingency funds to cover additional costs. VOLCANOES: Indonesia has many active volcanoes that can erupt at any time and cause widespread disruption. Alert levels may be raised and evacuations ordered at short notice. Follow the instructions and advice of local authorities, including any evacuation orders. In the event of or following an eruption you should contact your travel insurance provider directly to ask if your policy is affected by the volcanic activity. For information regarding whether your itinerary has been affected, see our Travel Alerts page: https://www.intrepidtravel.com/au/travel-alerts The most recent eruptions have been: - Mt Agung, East Bali. Mount Agung has shown increased volcanic activity since late-September 2017. Ash from the volcano has disrupted flights. There is currently an exclusion zone around the crater, which may change at short notice. - Mount Merapi (near Yogyakarta). Following an eruption in May 2018, people in the area were evacuated by local authorities. EARTHQUAKES: Indonesia is in an active earthquake region with a high level of earthquake activity, sometimes triggering tsunamis. Earthquakes can occur anywhere in Indonesia. In the event of a natural disaster, follow the advice of local authorities. In the event of or following an earthquake you should contact your travel insurance provider directly to ask if your policy is affected by the event. For information regarding whether your itinerary has been affected, see our Travel Alerts page: https://www.intrepidtravel.com/au/travel-alerts The most recent earthquakes have been: - Lombok & the Gili Islands. A series of powerful earthquakes caused widespread damage and loss of life in northern Lombok and the Gili Islands in July and August 2018. Tourist facilities such as hotels and restaurants that temporarily closed as a result of the earthquakes are progressively reopening and ferry services are operating. NATIONAL INDEPENDENCE DAY: Always celebrated on August 17, this is Indonesia's national day and marks Indonesia's declaration of independence from the Netherlands in 1945. Around this time you may experience some delays to transport due to events, or alternative accommodation may be need to be sourced due to it being a peak time. NYEPI - BALINESE NEW YEAR : Nyepi is a Balinese "Day of Silence" that is commemorated every Isakawarsa according to the Balinese calendar. It is a Hindu celebration mainly celebrated in Bali. Custom requires that all people in Bali observe a day of silence and do not leave their homes. Flights to/from Denpasar airport will be suspended for this day and majority of services and businesses do not operate. It is expected that travellers will respect the traditions of the Balinese people during Nyepi and stay within their accommodation at this time. Dates for Nyepi may change, but are currently: 11th March 2024, and 29th March 2025 RAMADAN The important month of Ramadan will be in progress 10 March to 08 April 2024 and 1 March to 30 March 2025 and  and the Eid ul-Fitr festival will be held directly at its conclusion for 3-4 days. Ramadan is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan, business hours are shortened, including opening hours at some tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you should expect some delays and inconveniences during this period, the month is a fantastic opportunity to travel in a Muslim country and witness this unique period, particularly the nightly celebrations when the sun sets and the fast is broken. Please note that although the Eid ul-Fitr festival can also be a fascinating time to travel it's a period of national holiday. Most government offices and businesses will be closed and some tourist site opening hours may be affected.

We like to think our Intrepid travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips. We ask that you respect your fellow travellers, group leader or local representative, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip. If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws. To ensure the well-being of everyone on the trip, all decisions made by group leaders or local representatives and ground staff are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited. If something is concerning you during your travels with us, please speak to your group leader or local representative immediately. Alternatively, contact us on the emergency contact number detailed in your Essential Trip Information’s Problems and Emergency Contact section.

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/ In case of a genuine crisis or emergency, you can reach our local office on the numbers below: Available for phone call or WhatsApp call on +62 822 3553 2507

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel LOCAL DRESS: When packing be aware that dress standards are conservative throughout Indonesia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees for all genders. Loose, lightweight, long clothing is both respectful and cool in the predominantly hot Asian climates. In many rural areas in Asia women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong. CIVET COFFEE/KOPI LUWAK: Civet coffee, or Kopi Luwak as it’s known in Indonesia, is made from coffee beans that have been partially digested and then excreted by small cat-like mammals called civets. High demand for this expensive drink, as well as the rising popularity of Kopi Luwak with international travellers has led to a proliferation of farms across Indonesia. Investigations by World Animal Protection reveal increasing animal cruelty to meet demands. Rather than sourcing beans from the wild, producers are capturing civets (highly active nocturnal animals) and keeping them caged in cramped, inhumane conditions on farms. Due to the numerous ethical questions surrounding this coffee's production, we strongly discourage our travellers from purchasing Kopi Luwak. If you’d like to know more, visit https://www.worldanimalprotection.org.au/news/civet-coffee-cruelty-cup

We created our not-for-profit, the Intrepid Foundation because you – our travellers – told us you wanted to make an even greater impact in the communities you visit. The Foundation works by teaming up with partners around the world so that together we can deliver greater positive impact at scale. Partners are identified by our local staff who live and work in our destinations. They harness their powerful community connections to determine the issues that matter most and select local partners who can deliver real solutions. Since 2002, the Intrepid Foundation has raised more than $14million dollars and supported more than 160 communities worldwide. Now, with over 40 partners all over the world, your donations are helping to restore forests in Kenya, empower women in Honduras and promote elephant welfare in Laos, to name just a few. For more information about the Intrepid Foundation, please ask your group leader or local representative or visit our website: http://www.theintrepidfoundation.org/ This trip supports the Coral Triangle Center Foundation, who are on a mission to restore coastal and marine ecosystems in Indonesia through training and education. Over the last several years, coral reefs along the northern coast of Nusa Penida have suffered from widespread mortality due to irresponsible marine tourism, disease, coral bleaching, tropical storms and water pollution. Donations further expand the Coral Triangle Centre Foundation’s coral restoration project in Nusa Penida Marine Protected Area and supports their educational outreach activities for local schools in Nusa Penida. Intrepid will double your impact by dollar-matching post-trip donations made to The Intrepid Foundation. To find out more or make a donation, visit: www.theintrepidfoundation.org/t/coral-triangle-center

Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative. If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise. For assistance with travel insurance or other services, please visit the link below: https://www.intrepidtravel.com/booking-resources/our-services

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SOLO TRAVELLERS The beauty of our style of travel is that it caters to travellers who are travelling solo and who want to meet and share experiences with like-minded people. On our trips rooming is organised on a twin-share basis. We pair up solo travellers with another traveller of the same gender as per the gender marker on each of their passports. As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you. We also have an optional single supplement available on most trips for travellers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis. On a small selection of itineraries some accommodations are booked on an open gender, multi-share basis (for example on a felucca in Egypt or an overnight train in Vietnam). In those instances it will clearly be stated in our Essential Trip Information prior to booking and travelling.

ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

Hotel (4 nts),Camping (1 nt),Guesthouse (3 nts)